03-14-2021, 08:05 PM | #1 |
Junior Member
Posts: 1
Karma: 10
Join Date: Mar 2021
Device: Kobo N289
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Kobo n289 Image
Randomly when shutting down, my Kobo decided to do a software update. When it finished, there were no books, not even the ones that were preinstalled. I did some googling, and to fix it I need an image file to fix it. I have the books on my PC and remember my page, so I can plop those back in when I fix the device. Thanks to whoever reads this, I hope I am abiding by the rules. -FroyourFilms |
03-15-2021, 04:53 AM | #2 |
Absentminded Reader
Posts: 1,104
Karma: 6463851
Join Date: Apr 2017
Device: Kobo Mini, Clara HD, Elipsa; Kindle Paperwhite 3 & 4; iOS eReader apps
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Kobo n289 Image
Have you tried logging out of your Kobo (More>Settings>Accounts>Kobo), then logging back in? Or repairing your account? (More>Settings>Device Information>Repair your Kobo account (It’s on Page 2))? If there was a nasty glitch when upgrading, either of these solutions could fix your installation. It won’t restore side-loaded books, but it will restore those that you’ve purchased.
Sent from my iPhone using Tapatalk Pro Last edited by Cootey; 03-15-2021 at 04:56 AM. |
03-15-2021, 06:46 AM | #3 | ||
Grand Sorcerer
Posts: 24,907
Karma: 47303748
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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Quote:
That's a bit surprising as the last firmware release for WiFi was at least five years ago. And the WiFi on the WiFi probably cannot connect to Kobo now, so where did it come from? Quote:
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03-15-2021, 04:24 PM | #4 | |
Absentminded Reader
Posts: 1,104
Karma: 6463851
Join Date: Apr 2017
Device: Kobo Mini, Clara HD, Elipsa; Kindle Paperwhite 3 & 4; iOS eReader apps
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Quote:
This fatal release must have happened during one of the times I was away from this board. I’m glad you were able to help him. Please tell me briefly about this Wi-Fi issue. I’ve been noticing mentions of it in different threads. I have an old Kobo Touch I’m trying to restore. In what way won’t it be able to connect to Kobo? The store, or worse, during the account setup? Are there workarounds? Sent from my iPhone using Tapatalk Pro |
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03-15-2021, 10:52 PM | #5 | ||
Grand Sorcerer
Posts: 24,907
Karma: 47303748
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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Quote:
Quote:
I believe that the Aura H2O is the oldest device whose factory reset can still connect to the Kobo servers to do the setup. That has firmware version 3.7. The change happened before then. Doing it as part of 3.0 would be a reasonable guess with the amount of changes that would have been needed. Because of all this, the devices from the Touch to the Aura will need to be connected to a computer at some point to do setup after a factory reset. Either you use the Kobo desktop application, or you manually put newer firmware on the device. Last edited by davidfor; 03-15-2021 at 11:02 PM. |
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03-16-2021, 05:20 AM | #6 |
Absentminded Reader
Posts: 1,104
Karma: 6463851
Join Date: Apr 2017
Device: Kobo Mini, Clara HD, Elipsa; Kindle Paperwhite 3 & 4; iOS eReader apps
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Excellent. Thank you! I wonder how I missed this turn of events, but then I go through long spells of not visiting. Thanks for getting me up to speed.
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Tags |
image, kobo, n289 |
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