08-14-2010, 01:33 PM | #1 |
Aficionado
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Need some help here, my 360's display's got the hiccups
Hi guys,
for a couple of months now my 360 has been displaying some ugly lines (see attached photo). It's a variable thing: sometimes they're there, sometimes they're not. Sometimes they cover just 10% of the screen. For a while DJVU files were immune, but that's no longer the case. Posting this problem in this forum has been in my "to do" list for a while, but it wasn't until this past week that I got really fed up with it. By the way, I upgraded from firmware 14.2 (?) to 15.1 a while ago, hoping that would solve the problem, but it didn't. By the way, I tried to take a few screenshots of the problem, but it doesn't show! The screenshots came out completely clean. Thanks! |
08-14-2010, 01:41 PM | #2 |
Wizard
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It looks to me like a display controller problem and something that will have to go back to Pocketbook for hardware repair. Hopefully still under warranty.
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08-15-2010, 05:32 AM | #3 | |
Wizard
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Quote:
BRAIN PLAZA INTERNATIONAL, LLC 202 Admiralty Loop Staten Island NY 10309 Phone: (914) 374-5067 begin_of_the_skype_highlighting (914) 374-5067 end_of_the_skype_highlighting Email: info@pocketbookreader.com |
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08-15-2010, 10:59 AM | #4 | |
Addict
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Quote:
Francesco, please contact PocketBook USA service center: email: service@pocketbook-usa.com phone: 1 877 326 0196, ext 2 hours: 8am-6pm CST, Monday to Friday And the return address is printed on the warranty coupon. |
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08-15-2010, 03:16 PM | #5 |
Aficionado
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thanks for the quick response!!! I'll start looking for the warranty coupon.
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