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Old 07-04-2015, 04:18 AM   #1
psylucus
Junior Member
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Posts: 2
Karma: 10
Join Date: Jul 2015
Device: Sony PRS-T1
Help! Calibre suddenly not detecting my Sony PRS-T1

So I have been using Calibre 64bit in conjunction with my Sony PRS-T1 for a number of years now with absolutely NO problems. However I plugged my reader in today to load a couple of books and calibre will not detect it, have read through other threads here but have found no solution.

Here's what I have already tried:
Rebooted PC & Reader
Tried various USB cables
Updated Calibre to most recent version
Uninstalled all reader drivers and had them reinstall
Sony Device Interface plugin IS installed and enabled and device is NOT being ignored.

Not sure where to go from here.. The reader IS being detected by windows (is popping up with autoplay for a SETTING drive)

Any advice would be greatly appreciated!!!

Maybe this debug file will help, from what I can understand Calibre is detecting the reader but not recognising it as a device:

calibre 2.31 [64bit] isfrozen: True is64bit: True
Windows-7-6.1.7600 Windows ('64bit', 'WindowsPE')
('Windows', '7', '6.1.7600')
Python 2.7.9
Windows: ('7', '6.1.7600', '', 'Multiprocessor Free')
USB devices on system:
[u'usb\\root_hub&vid8086&pid3a35&rev0000',
u'usb\\root_hub&vid8086&pid3a34&rev0000',
u'usb\\root_hub&vid8086&pid3a38&rev0000',
u'usb\\root_hub&vid8086&pid3a37&rev0000',
u'usb\\root_hub&vid8086&pid3a39&rev0000',
u'usb\\root_hub&vid8086&pid3a36&rev0000',
u'usb\\root_hub20&vid8086&pid3a3a&rev0000',
u'usb\\root_hub20&vid8086&pid3a3c&rev0000',
u'usb\\vid_045e&pid_00cb&rev_0100',
u'usb\\vid_045e&pid_07f8&rev_0300',
u'usb\\vid_045e&pid_07f8&rev_0300&mi_00',
u'usb\\vid_045e&pid_07f8&rev_0300&mi_01',
u'usb\\vid_054c&pid_05c2&rev_0226',
u'usb\\vid_058f&pid_6362&rev_0100']
Unable to get free space for drive: G
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Unable to get free space for drive: F
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Unable to get free space for drive: O
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Unable to get free space for drive: I
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Unable to get free space for drive: H
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Drives detected:
(2) P:\ ~ \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SONY&PROD_ PRS-T1__SETTING&REV_2001#148427501121748&2#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#_??_usbstor#disk&ven_generic&prod_usb_cf_read er&rev_1.01#058f312d81b1&1##{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#_??_usbstor#disk&ven_generic&prod_usb_ms_read er&rev_1.03#058f312d81b1&3##{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#_??_usbstor#disk&ven_generic&prod_usb_sm_read er&rev_1.02#058f312d81b1&2##{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#_??_usbstor#disk&ven_sony&prod_prs-t1__sd&rev_2001#148427501121748&1##{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#_??_usbstor#disk&ven_generic&prod_usb_sd_read er&rev_1.00#058f312d81b1&0##{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#_??_usbstor#disk&ven_sony&prod_prs-t1__setting&rev_2001#148427501121748&2##{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{846EE342-7039-11DE-9D20-806E6F6E6963}': [{'broadcast': '127.255.255.255', 'netmask': '255.0.0.0', 'addr': '127.0.0.1'}], '{28584359-0823-458A-AA41-481B93C6D66C}': [{'broadcast': '192.168.0.255', 'netmask': '255.255.255.0', 'addr': '192.168.0.132'}], '{C44A09F1-ED5B-4BBA-9E28-6C80DA97D8C1}': [{'broadcast': '10.180.1.7', 'netmask': '255.255.255.252', 'addr': '10.180.1.6'}]}
No device is connected

Looking for devices...
u'usb\\vid_054c&pid_05c2&rev_0226'
No match found in: \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SONY&PROD_ PRS-T1__SETTING&REV_2001#148427501121748&2#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}

Devices possibly connected: None
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Old 07-04-2015, 05:18 AM   #2
kovidgoyal
creator of calibre
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Posts: 33,384
Karma: 10205094
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
See those lines

Unable to get free space for drive: G
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Unable to get free space for drive: F
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Unable to get free space for drive: O
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Unable to get free space for drive: I
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Unable to get free space for drive: H
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')


One of those drives is your sony drive, it is either failing or you have mapped another drive like a network drive over it. Make sure you dont have any mapped drives and reboot both your computer and your sony.
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Old 07-06-2015, 02:05 AM   #3
psylucus
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Posts: 2
Karma: 10
Join Date: Jul 2015
Device: Sony PRS-T1
Thanks kovidgoyal for the advice.

O:/ was actually the devices expansion slot and the device should have been N:/ (which was not listed at all in the dubug) somehow the drive mapping had completely disappeared but all fixed now.
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