Error Communicating with Device/Nook Glowlight 3

GoodCompany · 01-20-2020, 02:05 PM

With apologies as I know this has been addressed elsewhere, but unfortunately not in terms I understand. I am not tech savvy, so answers in as non-technical language as possible appreciated.

After a recent Nook update, most of my side loaded files disappeared. When I try to move titles from Calibre, I get the following message and code:

calibre, version 4.8.0
ERROR: Error: Error communicating with device

[Error 3] The system cannot find the path specified: u'F:\\NOOK\\Books'

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 90, in run
File "site-packages\calibre\gui2\device.py", line 594, in _upload_books
File "site-packages\calibre\devices\usbms\driver.py", line 322, in upload_books
File "site-packages\calibre\devices\nook\driver.py", line 128, in create_upload_path
File "site-packages\calibre\devices\usbms\device.py", line 998, in create_upload_path
File "os.py", line 150, in makedirs
File "os.py", line 157, in makedirs
WindowsError: [Error 3] The system cannot find the path specified: u'F:\\NOOK\\Books'

From previous postings, I understand this is a problem with my reader and not Calibre, but I have updated to 4.8 just to make sure (obviously to no avail).

Appreciate your help. If the advice is to move on to a Kobo or Kindle, I'm open to that too. I have absolutely loved the hardware to this reader, the software has been problematic. Thanks again.

theducks · 01-20-2020, 02:43 PM

Did the drive letter change?
Can you see the target folder F:\NOOK\Books using your file explorer

GoodCompany · 01-20-2020, 04:45 PM

It actually shows twice. Once as "This PC > NOOK (F:)" and as just "NOOK (F:)" Could this showing up twice have something to do with the issue and, if so, what would I do to fix it? Thanks.

theducks · 01-20-2020, 05:14 PM

Quote:

Originally Posted by GoodCompany

It actually shows twice. Once as "This PC > NOOK (F:)" and as just "NOOK (F:)" Could this showing up twice have something to do with the issue and, if so, what would I do to fix it? Thanks.

NO
This PC is a alternate view (could be a combination of multiple physical locations)
Can you copy any file TO the Books folder (either place)?

BetterRed · 01-20-2020, 05:16 PM

Quote:

Originally Posted by GoodCompany

It actually shows twice. Once as "This PC > NOOK (F:)" and as just "NOOK (F:)" Could this showing up twice have something to do with the issue and, if so, what would I do to fix it? Thanks.

For me: twice in the navigation panel (left sidebar) is 'normal', one within This PC and another at the same level below that. Click on This PC and you should see it in the Devices and drives section.

BR

GoodCompany · 01-21-2020, 01:25 AM

Thanks BetterRed, that's the same as I have.

Theducks -- I can add books to my Nook via Adobe Digital Editions if that's what you mean.

kovidgoyal · 01-21-2020, 01:40 AM

try resetting the device and/or reformatting the f: drive

theducks · 01-21-2020, 05:40 AM

Quote:

Originally Posted by GoodCompany

Thanks BetterRed, that's the same as I have.

Theducks -- I can add books to my Nook via Adobe Digital Editions if that's what you mean.

Yes, that was the test: Drive is writable

GoodCompany · 01-23-2020, 12:52 AM

Thanks so much kovidgoyal! Reformatting the f: drive did the trick. And thank you for your amazing work with Calibre. Can't imagine ereading without it.

01-20-2020, 02:05 PM	#1
GoodCompany Connoisseur Posts: 53 Karma: 4702 Join Date: May 2011 Location: Los Angeles Device: Sony PRS-350, Kindle E-Reader (basic), Nook Glowlight Plus 3	Error Communicating with Device/Nook Glowlight 3 With apologies as I know this has been addressed elsewhere, but unfortunately not in terms I understand. I am not tech savvy, so answers in as non-technical language as possible appreciated. After a recent Nook update, most of my side loaded files disappeared. When I try to move titles from Calibre, I get the following message and code: calibre, version 4.8.0 ERROR: Error: Error communicating with device [Error 3] The system cannot find the path specified: u'F:\\NOOK\\Books' Traceback (most recent call last): File "site-packages\calibre\gui2\device.py", line 90, in run File "site-packages\calibre\gui2\device.py", line 594, in _upload_books File "site-packages\calibre\devices\usbms\driver.py", line 322, in upload_books File "site-packages\calibre\devices\nook\driver.py", line 128, in create_upload_path File "site-packages\calibre\devices\usbms\device.py", line 998, in create_upload_path File "os.py", line 150, in makedirs File "os.py", line 157, in makedirs WindowsError: [Error 3] The system cannot find the path specified: u'F:\\NOOK\\Books' From previous postings, I understand this is a problem with my reader and not Calibre, but I have updated to 4.8 just to make sure (obviously to no avail). Appreciate your help. If the advice is to move on to a Kobo or Kindle, I'm open to that too. I have absolutely loved the hardware to this reader, the software has been problematic. Thanks again.

01-20-2020, 04:45 PM	#3
GoodCompany Connoisseur Posts: 53 Karma: 4702 Join Date: May 2011 Location: Los Angeles Device: Sony PRS-350, Kindle E-Reader (basic), Nook Glowlight Plus 3	It actually shows twice. Once as "This PC > NOOK (F:)" and as just "NOOK (F:)" Could this showing up twice have something to do with the issue and, if so, what would I do to fix it? Thanks. Last edited by BetterRed; 01-20-2020 at 05:00 PM. Reason: insert noparse tags

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01-20-2020, 02:43 PM	#2
theducks Well trained by Cats Posts: 29,843 Karma: 54837878 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	Did the drive letter change? Can you see the target folder F:\NOOK\Books using your file explorer

01-21-2020, 01:25 AM	#6
GoodCompany Connoisseur Posts: 53 Karma: 4702 Join Date: May 2011 Location: Los Angeles Device: Sony PRS-350, Kindle E-Reader (basic), Nook Glowlight Plus 3	Thanks BetterRed, that's the same as I have. Theducks -- I can add books to my Nook via Adobe Digital Editions if that's what you mean.

01-21-2020, 01:40 AM	#7
kovidgoyal creator of calibre Posts: 43,907 Karma: 22669818 Join Date: Oct 2006 Location: Mumbai, India Device: Various	try resetting the device and/or reformatting the f: drive

01-23-2020, 12:52 AM	#9
GoodCompany Connoisseur Posts: 53 Karma: 4702 Join Date: May 2011 Location: Los Angeles Device: Sony PRS-350, Kindle E-Reader (basic), Nook Glowlight Plus 3	Thanks so much kovidgoyal! Reformatting the f: drive did the trick. And thank you for your amazing work with Calibre. Can't imagine ereading without it.

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