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Old 02-23-2020, 10:53 PM   #1
toancv
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Likebook Ares - battery charging problem

My Likebook Ares suddenly cannot chagre any more both charging directly from power source or charging via PC. When I connect to PC, the PC say "Power surge on the usb port. Unknown USB device need more power than the port can supply". Anyone have solution for this. Many thanks in advance.
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Old 02-24-2020, 08:29 PM   #2
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Can you use a different cable to try? On my Ares, I noticed that some cables do not work. Also the connector seems to be manufactured a bit sloppy, so sometimes even a "good" cable will not connect.
Hope this helps,
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Old 02-25-2020, 03:29 AM   #3
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Originally Posted by ctop View Post
Can you use a different cable to try? On my Ares, I noticed that some cables do not work. Also the connector seems to be manufactured a bit sloppy, so sometimes even a "good" cable will not connect.
Hope this helps,
Thanks for your advice. I tried three different cables including the original one, and at least four adapters but without success. The seller asked to return to China for inspection. I still hope I can figure out some way to charge it.
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Old 02-25-2020, 10:31 AM   #4
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Quote:
Originally Posted by toancv View Post
My Likebook Ares suddenly cannot chagre any more both charging directly from power source or charging via PC. When I connect to PC, the PC say "Power surge on the usb port. Unknown USB device need more power than the port can supply". Anyone have solution for this. Many thanks in advance.
I had the same problem with my Alita.
I contacted the seller, got the answer to send it for checking to China.
Then asked who pays postal costs, got the answer, the seller.
Then I sent it to China, copied the postal invoice and sent it to the seller.
One day later I had the postal costs on my bank account amd one week later I received a new Alita.
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Old 12-06-2023, 05:22 AM   #5
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After a long time with no issues and leaving things well alone I too have this problem on my Alita. It showed 70% when I plugged it in but it's not charging. At the moment I'm trying different cables and charging options but it's not charging.

Last edited by bazz2004; 12-06-2023 at 05:25 AM.
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