ePub TOC Missing some components

[SpencerCoffman]

I'm having a terrible time with my TOC. I don't know what is going on or why it is happening but some of my chapters are missing. I create the ePub from a word docx file using calibre. Everything is working perfectly when I view the ePub in iBooks or in the epub viewer. In addition, the file passes ePub check and validation.

However, I'm getting errors from distributors saying that the TOC is incomplete. I went through my TOC and made sure that all of the (untitled) places were corrected. I also made sure all of my chapters and subheadings were included. Then I manually renumbered all of the play orders so they were sequential. Now, I'm still having the same issue.

Is there another place that needs to be changed or updated?

Any help is much appreciated.

[Doitsu]

Originally Posted by SpencerCoffman

However, I'm getting errors from distributors saying that the TOC is incomplete.

You'll have to be more specific:

1. What apps were displaying TOCs with missing entries?
2. Did you get the complaints only from one ebook aggregator, e.g. SmashWords, or multiple aggregators?
3. If it's an epub3 book, didn't you make sure that the NCX contents match the NAV contents?

[SpencerCoffman]

Originally Posted by Doitsu

You'll have to be more specific:

1. What apps were displaying TOCs with missing entries?
2. Did you get the complaints only from one ebook aggregator, e.g. SmashWords, or multiple aggregators?
3. If it's an epub3 book, didn't you make sure that the NCX contents match the NAV contents?

I am getting the missing complaints from Smashwords and Draft2Digital. The screenshot showing the missing chapters is from D2D.

The NCX matches the clickable table of contents.

What is the NAV? Is that another file somewhere?

[SpencerCoffman]

I think I may have it figured out. I noticed that in the call for the chapters that the #IDxxxx was not following the .html

This is hopefully the problem.

[SpencerCoffman]

Originally Posted by SpencerCoffman

I think I may have it figured out. I noticed that in the call for the chapters that the #IDxxxx was not following the .html

This is hopefully the problem.

This didn't solve the problem. Now I'm at a loss of what to do.

[Doitsu]

Originally Posted by SpencerCoffman

This didn't solve the problem. Now I'm at a loss of what to do.

If your book has an inline HTML TOC and an NCX TOC, the chapters might be missing in the HTML TOC.

[SpencerCoffman]

I solved the problem by using the calibre TOC generator. I went to tools and edit TOC. Then I removed all of the items and recreated a TOC based on all of the headings. After that, I made sure everything was there and removed anything that wasn't supposed to be there.