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Old 06-16-2019, 07:48 PM   #61
edumariano
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Thanks again,

The SN digits are G000PP


Please provide the first six characters of your Kindle's serial number.
With that information, someone should be able to guide you on fixing things.[/QUOTE]
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Old 06-16-2019, 08:52 PM   #62
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Originally Posted by edumariano View Post
After that I installed the Koreader (put the packages onto root dir) and open it on Kual.

It worked, but could open any epub file. It keeps loading forever.

On the Kindle default App, they got the error message that application could not be open. ( Sorry my english)
By any chance did you install the KOReader/KPV Booklet version? Because afaik, that hasn't worked in quite a while.
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Old 06-16-2019, 09:01 PM   #63
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By any chance did you install the KOReader/KPV Booklet version? Because afaik, that hasn't worked in quite a while.
I use this version: koreader-kindlepw2-arm-kindlepw2-linux-gnueabi-v2019.06
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Old 06-16-2019, 09:28 PM   #64
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Do you have python installed? I think it may be a dependency.
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Old 06-17-2019, 01:42 AM   #65
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Not for KOReader, no .

A KOReader crash.log might be helpful, though.

What may happen on Kindle if you happen to have a few mobi files around, which is something far likelier to happen on Kindle than anywhere else, is the metadata parsing crashing. This is done in the background, and will ultimately give up on its own, but it may affect the main process nonetheless because reasons, and that may end up crashing when trying to open a genuinely perfectly sane file.

That said, I only ever really managed to produce crashes like that on really really slow devices (think k2 or k3) with really old or encrypted mobis. Stuff's usually back to normal on a subsequent startup, though.
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Old 06-17-2019, 05:31 PM   #66
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thanks guys,

I tryed to push the consumer FW on the kindle, and the problem still around.
Maybe my unit had some problem.

I didnt notice this problem before, but I only opened two books on it. Maybe I have to send it back to the store and exchange to a new unit.
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Old 06-18-2019, 09:39 AM   #67
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Quote:
Originally Posted by edumariano View Post
thanks guys,

I tryed to push the consumer FW on the kindle, and the problem still around.
Maybe my unit had some problem.

I didnt notice this problem before, but I only opened two books on it. Maybe I have to send it back to the store and exchange to a new unit.
Which "consumer FM"?
This is a technical forum, you really need to give technical details.

Once you installed the consumer firmware, did you then follow the directions to re-install all add-ins?
It does not read as if you have done that yet.

Or maybe you have two "bad" books.

Try a book that someone else already knows for a fact that the Kindle with KOreader can handle.

Last edited by knc1; 06-18-2019 at 09:43 AM.
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Old 06-18-2019, 12:46 PM   #68
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Also, we really can't tell you much more than that without KOReader's crash.log (and possibly one in verbose debug mode, but we'll cross that bridge later).
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Old 06-19-2019, 08:14 PM   #69
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Hi guys,

Sorry about my poor information in previous posts.

The Consumer FW that I used was update_kindle_all_new_paperwhite_v2_5.10.1.3.bin, from amazon servers.

I recorded the error, and upload the video.
As you can see, the error was present even when I tried to open the UserManual file.

https://1drv.ms/v/s!AgTCtct853qsgp5M...uJZNQ?e=yIaSiv
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Old 06-19-2019, 08:45 PM   #70
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Quote:
Originally Posted by edumariano View Post
Hi guys,

Sorry about my poor information in previous posts.

The Consumer FW that I used was update_kindle_all_new_paperwhite_v2_5.10.1.3.bin, from amazon servers.

I recorded the error, and upload the video.
As you can see, the error was present even when I tried to open the UserManual file.

https://1drv.ms/v/s!AgTCtct853qsgp5M...uJZNQ?e=yIaSiv
I have never seen that before, even when I guess at the fuzzy language.

Unless someone else can spot the problem, I think it is time to return the device as a failure.
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Old 06-19-2019, 10:24 PM   #71
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Thanks by your time and help,

I sent it back to the store this morning, because I cant figure out if its a hardware problem or not. Before that I tried to reset 2 ou 3 times, and every time the problem came back.

The error message says: "The selected application could not be started. Try again", and after that the kindle freezes. I only found some reports about that error, but without freezing.

Quote:
Originally Posted by knc1 View Post
I have never seen that before, even when I guess at the fuzzy language.

Unless someone else can spot the problem, I think it is time to return the device as a failure.
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Old 07-08-2019, 05:42 PM   #72
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I have a facory condition Kindle that I just unpacked, it’s running firmware 5.11.0 and I want to jailbreak it.
I move the Merchant.zip into the root folder, and search for ;merchant after unplugging the Kindle, but is does nothing. Why is it not working for me?
The Kindle is completely new, haven’t even registered it or connected it to the wifi, it’s in factory state. Thanks in advance

Last edited by susmoka; 07-08-2019 at 05:45 PM.
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Old 07-08-2019, 05:57 PM   #73
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@susmoka: You failed to follow step 1.

I have 114 (and growing, there's apparently going to be a metric shitton of KOA3 variants) different models to sort through, so, "Kindle", is a wee bit vague.

EDIT: At a glance, my best guess would be: OOB != factory FW. You need a factory FW, not simply an OOB device. Because that would be too easy .

Last edited by NiLuJe; 07-08-2019 at 06:04 PM.
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Old 07-09-2019, 10:03 AM   #74
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@susmoka: You failed to follow step 1.

I have 114 (and growing, there's apparently going to be a metric shitton of KOA3 variants) different models to sort through, so, "Kindle", is a wee bit vague.

EDIT: At a glance, my best guess would be: OOB != factory FW. You need a factory FW, not simply an OOB device. Because that would be too easy .


Sorry, it’s a Kindle 9, and it came with the firmware 5.11.0 so I assumed it’s the factory FW?
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Old 07-09-2019, 11:01 AM   #75
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Quote:
Originally Posted by NiLuJe View Post
@susmoka: You failed to follow step 1.

I have 114 (and growing, there's apparently going to be a metric shitton of KOA3 variants) different models to sort through, so, "Kindle", is a wee bit vague.

EDIT: At a glance, my best guess would be: OOB != factory FW. You need a factory FW, not simply an OOB device. Because that would be too easy .
Maybe you should number the steps.

Quote:
Originally Posted by susmoka View Post
Sorry, it’s a Kindle 9, and it came with the firmware 5.11.0 so I assumed it’s the factory FW?
You are still not following step 1. "Kindle 9" is meaningless in identifying for jail break purposes.

Factory firmware is the special firmware for use in the factory. Kindles come out of the box with customer firmware, not factory firmware.

If you do not read all the instructions carefully, you are in for many problems along the way.
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