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Old 08-30-2023, 09:51 AM   #2746
Haplo65
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FYI : I have the same error as HydroGuy, I have rebooted my Kobo Clara 2E, I am in 2.16.10 version of KoboUtilities (I've unchecked the "Check Kobo firmware updates Daily") and Calibre 6.25.0 (Portable) on Win10 Pro :

Failed to update Kobo firmware: Failed: Downloading Kobo firmware update

HTTP Error 403: Forbidden

Traceback (most recent call last):
File "calibre\gui2\device.py", line 104, in run
File "calibre_plugins.koboutilities.jobs", line 123, in do_check_firmware_update
File "urllib\request.py", line 216, in urlopen
File "urllib\request.py", line 525, in open
File "urllib\request.py", line 634, in http_response
File "urllib\request.py", line 563, in error
File "urllib\request.py", line 496, in _call_chain
File "urllib\request.py", line 643, in http_error_default
urllib.error.HTTPError: HTTP Error 403: Forbidden

I am going to update via the manual solution.

Last edited by Haplo65; 08-30-2023 at 09:55 AM.
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Old 09-04-2023, 04:17 PM   #2747
ChrisI
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Same error as HydroGuy and Haplo65 on my Libra 2.

calibre, version 6.25.0 (win32, embedded-python: True)
Failed to update Kobo firmware: Failed: Downloading Kobo firmware update

HTTP Error 403: Forbidden

Traceback (most recent call last):
File "calibre\gui2\device.py", line 104, in run
File "calibre_plugins.koboutilities.jobs", line 123, in do_check_firmware_update
File "urllib\request.py", line 216, in urlopen
File "urllib\request.py", line 525, in open
File "urllib\request.py", line 634, in http_response
File "urllib\request.py", line 563, in error
File "urllib\request.py", line 496, in _call_chain
File "urllib\request.py", line 643, in http_error_default
urllib.error.HTTPError: HTTP Error 403: Forbidden
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Old 09-08-2023, 09:38 PM   #2748
jwhittin
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Same here on a Clara HD.

Kobo Utilities v2.16.10.

calibre, version 6.26.0 (win32, embedded-python: True)
Failed to update Kobo firmware: Failed: Downloading Kobo firmware update

HTTP Error 403: Forbidden

Traceback (most recent call last):
File "calibre\gui2\device.py", line 104, in run
File "calibre_plugins.koboutilities.jobs", line 123, in do_check_firmware_update
File "urllib\request.py", line 216, in urlopen
File "urllib\request.py", line 525, in open
File "urllib\request.py", line 634, in http_response
File "urllib\request.py", line 563, in error
File "urllib\request.py", line 496, in _call_chain
File "urllib\request.py", line 643, in http_error_default
urllib.error.HTTPError: HTTP Error 403: Forbidden
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Old 09-09-2023, 04:36 AM   #2749
JSWolf
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Use the following link to download Kobo firmware and manually install it.

https://pgaskin.net/KoboStuff/kobofirmware.html

To manually install the firmware, put the contents of the firmware ZIP file in the .kobo directory on your Kobo and then it will install the firmware.
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Old 09-09-2023, 07:58 AM   #2750
ownedbycats
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Also, disable the firmware check in the Kobo Utilities > Customize Plugin > Devices > Firmware update options or the error will recur.

For those unaware, this plugin sadly no longer has an official maintainer, though community members have contributed patches.
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Old 09-10-2023, 05:10 AM   #2751
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Quote:
Originally Posted by ownedbycats View Post
Also, disable the firmware check in the Kobo Utilities > Customize Plugin > Devices > Firmware update options or the error will recur.

For those unaware, this plugin sadly no longer has an official maintainer, though community members have contributed patches.
The thing to do is leave the check for new firmware on and then go tho the the firmware site to download and manually update the firmware. The check for new firmware in Kobo Utilities still works. So you'd know of a new firmware even though you cannot use Kobo Utilities to load it on your Kobo.
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Old 09-10-2023, 03:06 PM   #2752
ChrisI
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Quote:
Originally Posted by ownedbycats View Post
Also, disable the firmware check in the Kobo Utilities > Customize Plugin > Devices > Firmware update options or the error will recur.

For those unaware, this plugin sadly no longer has an official maintainer, though community members have contributed patches.
It has been a year, and I had no idea. Thank you for the link.
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Old 09-10-2023, 09:33 PM   #2753
jwhittin
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Quote:
Originally Posted by ownedbycats View Post
Also, disable the firmware check in the Kobo Utilities > Customize Plugin > Devices > Firmware update options or the error will recur.

For those unaware, this plugin sadly no longer has an official maintainer, though community members have contributed patches.
I had head the sad news but was unaware that meant the plugin was no longer being maintained. Thanks for letting me know.
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Old 09-10-2023, 09:34 PM   #2754
jwhittin
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Quote:
Originally Posted by JSWolf View Post
Use the following link to download Kobo firmware and manually install it.

https://pgaskin.net/KoboStuff/kobofirmware.html

To manually install the firmware, put the contents of the firmware ZIP file in the .kobo directory on your Kobo and then it will install the firmware.
Many thanks. Tried that and it worked perfectly.
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Old 09-10-2023, 09:51 PM   #2755
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Does someone have a network sniffer that could monitor a Kobo Sync and find our where it is NOW going for the check? api.kobo.com is bad
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Old 09-11-2023, 05:01 AM   #2756
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Or a proxy server with logging will do it.
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Old 09-14-2023, 02:36 PM   #2757
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Quote:
Originally Posted by theducks View Post
Does someone have a network sniffer that could monitor a Kobo Sync and find our where it is NOW going for the check? api.kobo.com is bad
I can check this later today when I have a bit more time but it looks like when I press sync on my Kobo Glo (version 4.38.21908), I see it make four requests:
  • storeapi.kobo.com
  • www.kobo.com
  • api.kobobooks.com
  • kbdownload1-a.akamaihd.net

When I'm off work, I can see if I can set up something to capture the actual requests being made.

Last edited by wut_do; 09-14-2023 at 02:39 PM.
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Old 09-14-2023, 02:49 PM   #2758
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Looks like it might be a new domain for the api.kobobooks.com
My initial URL (above) was wrong. The PI has this one

Last edited by theducks; 09-14-2023 at 02:58 PM.
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Old 09-15-2023, 05:25 PM   #2759
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Problem: When using "Set Reader Font", the Get Configuration from Device button failed with a complaint about being unable to read the settings file.

Solution: Go to DeviceRoot\.kobo\Kobo\Kobo eReader.conf and open it in a text editor. Then look closer at the error message.

In my case, there was apparently a duplicated LastLibrarySubFilter entry, so I just deleted all of those under [ApplicationPreferences] and that fixed it.
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Old 09-30-2023, 09:09 AM   #2760
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Kobo Utils - fails download of fresh firmware

Latest version of Kobo Utilities. Tried for check and update.. It shows there is an available update but it fails to download it .

calibre, version 6.27.0 (win32, embedded-python: True)
Failed to update Kobo firmware: Failed: Downloading Kobo firmware update

Quote:
HTTP Error 403: Forbidden

Traceback (most recent call last):
File "calibre\gui2\device.py", line 104, in run
File "calibre_plugins.koboutilities.jobs", line 123, in do_check_firmware_update
File "urllib\request.py", line 216, in urlopen
File "urllib\request.py", line 525, in open
File "urllib\request.py", line 634, in http_response
File "urllib\request.py", line 563, in error
File "urllib\request.py", line 496, in _call_chain
File "urllib\request.py", line 643, in http_error_default
urllib.error.HTTPError: HTTP Error 403: Forbidden
Any ideas what is going on here and how to overcome it.

BobC

I've just found another thread about this and the temporary workround.

Last edited by BobC; 09-30-2023 at 09:16 AM. Reason: found others with same problem
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