ubuntu don't recognize kobo aura n514

[saverio]

hello,
i have tried to connect my kobo aura and i cannot connect the device.
the system see it as usb hdd but calibre don't do it.
i check with debuf of calibre and the response is this:

Spoiler:

calibre 4.10.1 embedded-python: True is64bit: True
Linux-4.15.0-76-generic-x86_64-with-debian-buster-sid Linux ('64bit', 'ELF')
('Linux', '4.15.0-76-generic', '#86-Ubuntu SMP Fri Jan 17 17:24:28 UTC 2020')
Python 2.7.16
Linux: ('debian', 'buster/sid', '')
Interface language: it
Successfully initialized third party plugins: Kobo Utilities (2, 10, 0) && Kobo Books (1, 8, 0)
USB devices on system:
[['0x46d', '0xc52f', '0x3000', u'Logitech', u'USB Receiver', u''],
['0x2237',
'0x4203',
'0x110',
u'Kobo',
u'eReader-4.12.12111',
u'514A471006951'],
['0x5986', '0x401', '0x606', u'Bison', u'BisonCam, NB Pro', u'']]

No disabled plugins
Looking for devices of type: MTP_DEVICE
No MTP devices connected to system

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {u'lo': [{'addr': u'127.0.0.1', 'netmask': u'255.0.0.0', 'peer': u'127.0.0.1'}], u'wlp3s0': [{'broadcast': u'10.0.0.255', 'addr': u'10.0.0.2', 'netmask': u'255.255.255.0'}]}
No device is connected

Looking for devices...
USBDevice(busnum=1, devnum=9, vendor_id=0x2237, product_id=0x4203, bcd=0x0110, manufacturer=Kobo, product=eReader-4.12.12111, serial=514A471006951)
Detected possible device KOBOTOUCH

Devices possibly connected: KoboTouch,
Trying to open KoboTouch ... Udisks mount call failed:
Traceback (most recent call last):
File "site-packages/calibre/devices/usbms/device.py", line 547, in do_mount
File "site-packages/calibre/devices/udisks.py", line 194, in mount
File "site-packages/calibre/devices/udisks.py", line 144, in mount
File "site-packages/dbus/proxies.py", line 145, in __call__
File "site-packages/dbus/connection.py", line 651, in call_blocking
DBusException: org.freedesktop.UDisks2.Error.Failed: Error mounting system-managed device /dev/sdc: wrong fs type, bad option, bad superblock on /dev/sdc, missing codepage or helper program, or other error
Udisks mount call failed:
Traceback (most recent call last):
File "site-packages/calibre/devices/usbms/device.py", line 547, in do_mount
File "site-packages/calibre/devices/udisks.py", line 194, in mount
File "site-packages/calibre/devices/udisks.py", line 144, in mount
File "site-packages/dbus/proxies.py", line 145, in __call__
File "site-packages/dbus/connection.py", line 651, in call_blocking
DBusException: org.freedesktop.UDisks2.Error.Failed: Error mounting system-managed device /dev/sdc: wrong fs type, bad option, bad superblock on /dev/sdc, missing codepage or helper program, or other error
failed
Opening of the following devices failed
Driver:KoboTouch, Options - format_map: [u'kepub', u'epub', u'pdf', u'txt', u'cbz', u'cbr'], use_subdirs: True, read_metadata: True, use_author_sort: False, save_template: {author_sort}/{title} - {authors}, extra_customization: [], manage_collections: True, collections_columns: , create_collections: False, delete_empty_collections: False, ignore_collections_names: , upload_covers: False, dithered_covers: False, keep_cover_aspect: False, upload_grayscale: False, letterbox_fs_covers: False, png_covers: False, show_archived_books: False, show_previews: False, show_recommendations: False, update_series: True, update_core_metadata: False, update_purchased_kepubs: False, update_device_metadata: True, update_subtitle: False, subtitle_template: , modify_css: False, override_kobo_replace_existing: True, support_newer_firmware: False, debugging_title: , driver_version: 2.5.1
Traceback (most recent call last):
File "site-packages/calibre/devices/__init__.py", line 159, in debug
File "site-packages/calibre/devices/usbms/device.py", line 812, in open
File "site-packages/calibre/devices/kobo/driver.py", line 1509, in open_linux
File "site-packages/calibre/devices/usbms/device.py", line 573, in open_linux
DeviceError: Impossibile montare la memoria principale (Codice di errore: 1)

i don't know what i can do

[kovidgoyal]

that looks like either the kobo aura storage is damaged or your system is missing the vfat kernel module to mount it.