NO ANNOTATION AFTER BUILD 708

lullah · 08-20-2008, 02:42 AM

Hello
After I applied the last build, (708), when I come back to a document I have been reading, it does not start from the page I was on, but to the beginning. Also, if I try to add a book mark, it doesn't do it, it goes through the process, but when I reopen the document, there are no book marks.
I tried moving the lock button on the SD card to lock and then unlock, I tried reinstalling the firmware, I tried removing and reinserting the battery. I tried resetting.
Nothing is working.
Help!

HarryT · 08-20-2008, 02:49 AM

Sounds like you have a corrupt file system - that's the normal cause of bookmarks not working. Try doing a "chkldsk" on both the SD card and the internal disk.

lullah · 08-20-2008, 02:55 AM

How do I do that? and are you sure the is an l in the middle of chk(l)dsk

HarryT · 08-20-2008, 03:49 AM

On Windows, open a Windows Explorer window, right click the drive, and select "Properties" from the pop-up menu. Select the "Tools" tab, and in the "Error checking" portion of the tab, click the "Check Now" button. Do this for both the internal drive and the SD card.

No, no "l" in "chkdsk" - that was a typo!

lullah · 08-20-2008, 03:53 AM

I just tried to run check disk by right clicking on the device and choosing properties for both the SD and the internal memory.
I think it fixed it, thanks

HarryT · 08-20-2008, 03:54 AM

Did it find errors?

lullah · 08-20-2008, 04:24 AM

I used the graphical interface instead of doing it through the run command. So it only showed me that it was done however, I did have the box "automatically fix errors" checked.

Thank you for your help, it is appreciated.

HarryT · 08-20-2008, 05:53 AM

My pleasure. Make sure that you ALWAYS use the "Safely Remove Hardware" tool before unplugging the Gen3 - that will minimize the occurance of the problem.

08-20-2008, 02:42 AM	#1
lullah Enthusiast Posts: 26 Karma: 10 Join Date: Nov 2007 Location: Saudi Arabia Device: Bookeen gen3	NO ANNOTATION AFTER BUILD 708 Hello After I applied the last build, (708), when I come back to a document I have been reading, it does not start from the page I was on, but to the beginning. Also, if I try to add a book mark, it doesn't do it, it goes through the process, but when I reopen the document, there are no book marks. I tried moving the lock button on the SD card to lock and then unlock, I tried reinstalling the firmware, I tried removing and reinserting the battery. I tried resetting. Nothing is working. Help!

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08-20-2008, 02:49 AM	#2
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Sounds like you have a corrupt file system - that's the normal cause of bookmarks not working. Try doing a "chkldsk" on both the SD card and the internal disk.

08-20-2008, 02:55 AM	#3
lullah Enthusiast Posts: 26 Karma: 10 Join Date: Nov 2007 Location: Saudi Arabia Device: Bookeen gen3	How do I do that? and are you sure the is an l in the middle of chk(l)dsk

08-20-2008, 03:49 AM	#4
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	On Windows, open a Windows Explorer window, right click the drive, and select "Properties" from the pop-up menu. Select the "Tools" tab, and in the "Error checking" portion of the tab, click the "Check Now" button. Do this for both the internal drive and the SD card. No, no "l" in "chkdsk" - that was a typo!

08-20-2008, 03:53 AM	#5
lullah Enthusiast Posts: 26 Karma: 10 Join Date: Nov 2007 Location: Saudi Arabia Device: Bookeen gen3	I just tried to run check disk by right clicking on the device and choosing properties for both the SD and the internal memory. I think it fixed it, thanks

08-20-2008, 03:54 AM	#6
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Did it find errors?

08-20-2008, 04:24 AM	#7
lullah Enthusiast Posts: 26 Karma: 10 Join Date: Nov 2007 Location: Saudi Arabia Device: Bookeen gen3	I used the graphical interface instead of doing it through the run command. So it only showed me that it was done however, I did have the box "automatically fix errors" checked. Thank you for your help, it is appreciated.

08-20-2008, 05:53 AM	#8
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	My pleasure. Make sure that you ALWAYS use the "Safely Remove Hardware" tool before unplugging the Gen3 - that will minimize the occurance of the problem.

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