PRS-300 Reader won't turn on or charge..

jyoung2gu · 01-12-2011, 07:14 PM

My wife bought me this Sony Reader for Christmas last month, and I love it. However, a few days ago the battery ran low and the unit powered off. I plugged it into the USB charger and saw that it was connected to the computer and let it charge. After a couple hours, I came back and ejected it but it still wouldn't turn on. When I plugged it back into the computer, it didn't even register a connection. I started looking for any similar problems other people had with this reader and found that some people had to buy the AC charger for the PSP and that worked fine. So I went to GameStop today and bought the charger, came home and plugged it in. It sat with the red light on for about 10 min and then the light turned off. It still won't turn on. I'm getting irritated now lol.. Anybody have any suggestions?

mbelec · 01-13-2011, 06:57 AM

Have you tried to push in the reset button? Also, my daughters prs600 was eating battery life (draining within 20 minutes after a charge). The sony people recommended taking the back cover off (tiny screws), disconnecting the battery inside for 10 minutes, pushing in the reset, reconnecting the battery, then putting it back together. This fixed the problem and now it charges fine. Good luck. Worst case, get online on the sony site with them and they may help.

grooks · 01-13-2011, 10:28 AM

You may need to try a different USB port. Some USB ports do not supply enough power to charge the Reader, also if the computer you are using goes to sleep or hibernation it will stop charging the Reader and possibly re-drain the battery.

If any of the resetting methods recommended by 'mbelec' do not work, look at getting a used PSP wall charger. If you are in the U.S., they can be purchased for ~$7 at any GameStop. They will revive almost any dead battery when USB charging won't work.

elcreative · 01-13-2011, 12:43 PM

Also if there has been a charging problem that caused a total battery drain then it should be charged for at least 6 hours (preferably overnight) regardless of the status of red lights or charge icons...

jyoung2gu · 01-14-2011, 09:05 AM

Quote:

Originally Posted by mbelec

Have you tried to push in the reset button? Also, my daughters prs600 was eating battery life (draining within 20 minutes after a charge). The sony people recommended taking the back cover off (tiny screws), disconnecting the battery inside for 10 minutes, pushing in the reset, reconnecting the battery, then putting it back together. This fixed the problem and now it charges fine. Good luck. Worst case, get online on the sony site with them and they may help.

Thanks guys. Like I said, I had bought the PSP charger already but it wasn't really doing the job. I left it plugged in overnight and still got nothing. The charge indicator light would only stay on for a few minutes and then turn off. So when I woke up the next morning I plugged it in again and hit the reset button while the light was still on (kind of a duh! moment for me lol) and the reader turned on. Then I transferred it over to charge via USB because the light had turned off again, but this time it held the charge and I'm back in business. Thanks again for your help

mstasak · 02-22-2011, 01:48 AM

In case it ever helps someone.

My PRS-300 would not turn on. I charged with the PSP adapter, charged by USB, tried the paperclip, even paperclip+down+0 - nothing changed - all I saw was a red light when connected to any charge source.

What eventually worked was disconnecting it from USB, holding the power switch to on, and reconnecting the USB. The power light went amber instead of red, and a moment later it booted.

melpay · 01-10-2012, 11:54 PM

mstasak thank you so much, your solution (disconnect USB, hold power switch to on and reconnect) worked perfectly!! thank you for sharing!

dsdodge · 01-22-2012, 01:43 PM

My wifes prs-300's screen wont turn on. After hitting the reset button the red light will come on when connected to usb or wall charger but if I try to turn it on the amber light comes on solid and the reader does nothing and the screen shows nothing. If i plug it in after that the light stays amber and the reader does nothing. The only way to get the red charge light back on is to then press the reset.

angelalovesebook · 11-14-2012, 02:11 AM

Thank you so much for your tip,that was brilliant! I was lost without my PRS-300 when it wouldnt turn on or charge...i tried your tip and now it's fine! So thanks a million for taking the time to share!

Quote:

Originally Posted by mstasak

In case it ever helps someone.

My PRS-300 would not turn on. I charged with the PSP adapter, charged by USB, tried the paperclip, even paperclip+down+0 - nothing changed - all I saw was a red light when connected to any charge source.

What eventually worked was disconnecting it from USB, holding the power switch to on, and reconnecting the USB. The power light went amber instead of red, and a moment later it booted.

01-12-2011, 07:14 PM	#1
jyoung2gu Junior Member Posts: 2 Karma: 10 Join Date: Jan 2011 Location: Buffalo, NY Device: Sony PRS-300	Reader won't turn on or charge.. My wife bought me this Sony Reader for Christmas last month, and I love it. However, a few days ago the battery ran low and the unit powered off. I plugged it into the USB charger and saw that it was connected to the computer and let it charge. After a couple hours, I came back and ejected it but it still wouldn't turn on. When I plugged it back into the computer, it didn't even register a connection. I started looking for any similar problems other people had with this reader and found that some people had to buy the AC charger for the PSP and that worked fine. So I went to GameStop today and bought the charger, came home and plugged it in. It sat with the red light on for about 10 min and then the light turned off. It still won't turn on. I'm getting irritated now lol.. Anybody have any suggestions?

02-22-2011, 01:48 AM	#6
mstasak Junior Member Posts: 1 Karma: 10 Join Date: Feb 2011 Device: prs300+nook wifi+iPad	Similar issue In case it ever helps someone. My PRS-300 would not turn on. I charged with the PSP adapter, charged by USB, tried the paperclip, even paperclip+down+0 - nothing changed - all I saw was a red light when connected to any charge source. What eventually worked was disconnecting it from USB, holding the power switch to on, and reconnecting the USB. The power light went amber instead of red, and a moment later it booted.

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01-13-2011, 06:57 AM	#2
mbelec Addict Posts: 209 Karma: 1165996 Join Date: Dec 2009 Location: Maine Device: sony prs-350, Ipad 3	Have you tried to push in the reset button? Also, my daughters prs600 was eating battery life (draining within 20 minutes after a charge). The sony people recommended taking the back cover off (tiny screws), disconnecting the battery inside for 10 minutes, pushing in the reset, reconnecting the battery, then putting it back together. This fixed the problem and now it charges fine. Good luck. Worst case, get online on the sony site with them and they may help.

01-13-2011, 10:28 AM	#3
grooks Wizard Posts: 1,326 Karma: 30250 Join Date: Feb 2008 Location: Fort Myers, FL Device: Pocketbook Era, Kobo Forma	You may need to try a different USB port. Some USB ports do not supply enough power to charge the Reader, also if the computer you are using goes to sleep or hibernation it will stop charging the Reader and possibly re-drain the battery. If any of the resetting methods recommended by 'mbelec' do not work, look at getting a used PSP wall charger. If you are in the U.S., they can be purchased for ~$7 at any GameStop. They will revive almost any dead battery when USB charging won't work.

01-13-2011, 12:43 PM	#4
elcreative Wizard Posts: 2,888 Karma: 5875940 Join Date: Dec 2007 Device: PRS505, 600, 350, 650, Nexus 7, Note III, iPad 4 etc	Also if there has been a charging problem that caused a total battery drain then it should be charged for at least 6 hours (preferably overnight) regardless of the status of red lights or charge icons...

01-10-2012, 11:54 PM	#7
melpay Junior Member Posts: 1 Karma: 10 Join Date: Jan 2012 Device: PRS-300	mstasak thank you so much, your solution (disconnect USB, hold power switch to on and reconnect) worked perfectly!! thank you for sharing!

01-22-2012, 01:43 PM	#8
dsdodge Junior Member Posts: 4 Karma: 10 Join Date: Jan 2012 Device: prs-300	My wifes prs-300's screen wont turn on. After hitting the reset button the red light will come on when connected to usb or wall charger but if I try to turn it on the amber light comes on solid and the reader does nothing and the screen shows nothing. If i plug it in after that the light stays amber and the reader does nothing. The only way to get the red charge light back on is to then press the reset.