Kindle Touch Update Problem

ABS · 01-30-2013, 02:31 AM

Hello!

I have bought a used Kindle Touch with Firmware 5.1.2 .Now i want to make a Update to 5.3.2 but it terminates with the error message 006. The Amazon support told me that something on the Firmware was changed, because the Kindle was used by another i don't know what. Can i easily see what was installed (jailbreak,hacks,..)? How can i remove the changes, and be restored to an original state? Please give me a easy instruction because i don't know something about jailbreak,hacks,... and the programs that i need.

I hope someone can help me and sorry for my bad english!

best regards
Rene

digiridan · 01-30-2013, 02:49 AM

Have you tried factory reset?

ABS · 01-30-2013, 03:21 AM

Yes, I tried, but I still can not install the update.
I do not know whether at all what was changed, the seller does not answer anymore. Can I check if something was changed by the seller?

ABS · 01-30-2013, 04:45 AM

The seller wrote that he has installed Chinese characters but also uninstalled again. What can I do about that?

mfabry · 01-30-2013, 06:00 AM

Ask the seller if your device has been jailbroken. Also check out the developer's corner - people there are more likely to help you.

ixtab · 01-30-2013, 07:40 AM

Moved to dev corner.

To answer your question: have a look at the "simple debricking" thread. You can flash a pristine 5.1.2 firmware which will upgrade without problems.

twobob · 01-30-2013, 07:50 AM

Since the link to K5 diags+ssh (no fastboot needed!): is broken I will assist:

Main thread: https://www.mobileread.com/forums/sho...d.php?t=170929
Read this for links to the images you might need and decide what tools to use

Handy links for your device:

K5 diags+ssh (no fastboot needed!): (One more mirror for K5 images) https://www.mobileread.com/forums/sho....php?p=2202022

Quote:

Ok, here's another mirror containing *ALL* currently relevant images for K5: http://ixtab.tk/kindle-touch-images/

Pdf debricking guide: https://www.mobileread.com/forums/sho...d.php?t=180789

Ixtabs Windows debricking tools & drivers: https://www.mobileread.com/forums/sho....php?p=2148818

Hope that helps.

ABS · 01-31-2013, 02:24 AM

Thanks for your answers!

Yesterday i tried it like the pdf "Guide to debricking Kindle Touch" and when i want to copy the main partion with dd if=/mnt/us/mmcblk0p1.img of=/dev/mmcblk0p1 bs=4K i got dd: can't open '/mnt/us/mmcblk0p1.img': No such file or directory

What am I doing wrong? I copied the file "mmcblk0p1.img" an the kindle root with explorer.

Can you give me a step to step guide what is the problem and the solution for it?

knc1 · 01-31-2013, 02:54 AM

Give us a step by step guide of what you entered, in the order entered.
Without knowing what you have done, all that can be guessed at is you didn't follow the directions. Like, maybe a skipped step or a typo'd command.

ABS · 01-31-2013, 03:07 AM

I do step by step like the pdf guide here:
https://www.mobileread.com/forums/sho...d.php?t=180789

And on Page 11, point 7 i have the problem.

twobob · 01-31-2013, 03:32 AM

So.. what happens if you type ls /mnt/us/mmcblk0p1.img

I mean you say you copied it on there, why not just check that it is actually where you expect. Because that error looks a lot like "User Error"

ABS · 01-31-2013, 03:53 AM

Ok, i will check it when i am at home.

When the file is there, what can be the reason and what can i do when the file is not there?

I have copied the file from my harddrive to the Kindle with Explorer and i see it with the Explorer.

twobob · 01-31-2013, 04:36 AM

I would have to read the guide (and I'm away for the day now) It sounds like you are in a mode that can't see FAT maybe.

Check the steps.

ixtab · 01-31-2013, 07:47 AM

Quote:

Originally Posted by ABS

Ok, i will check it when i am at home.

When the file is there, what can be the reason and what can i do when the file is not there?

I have copied the file from my harddrive to the Kindle with Explorer and i see it with the Explorer.

The file isn't there. Definitely. Otherwise dd would have worked.

I'm assuming that the file was packed and you didn't unpack it, or you're misspelling the name, or something like that. But that's all speculation, because only you can find out. Actually, it may make more sense to run ls -l /mnt/us/mmcblk*, rather than trying to ls a file which isn't there in the first place

ABS · 01-31-2013, 02:08 PM

@ Ixtab: You were right, the file was to mmcblk0p1.img.img renamed and so I could not find it. Everything worked out great.

Thanks again to all for your help!

best regards
Rene

01-30-2013, 02:31 AM	#1
ABS Junior Member Posts: 7 Karma: 10 Join Date: Jan 2013 Device: Kindle Touch	Kindle Touch Update Problem Hello! I have bought a used Kindle Touch with Firmware 5.1.2 .Now i want to make a Update to 5.3.2 but it terminates with the error message 006. The Amazon support told me that something on the Firmware was changed, because the Kindle was used by another i don't know what. Can i easily see what was installed (jailbreak,hacks,..)? How can i remove the changes, and be restored to an original state? Please give me a easy instruction because i don't know something about jailbreak,hacks,... and the programs that i need. I hope someone can help me and sorry for my bad english! best regards Rene

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01-30-2013, 02:49 AM	#2
digiridan Enthusiast Posts: 45 Karma: 91182 Join Date: Jul 2010 Location: Croatia Device: Kindle PW, Kindle 3, Thinkpad Tablet	Have you tried factory reset?

01-30-2013, 03:21 AM	#3
ABS Junior Member Posts: 7 Karma: 10 Join Date: Jan 2013 Device: Kindle Touch	Yes, I tried, but I still can not install the update. I do not know whether at all what was changed, the seller does not answer anymore. Can I check if something was changed by the seller?

01-30-2013, 04:45 AM	#4
ABS Junior Member Posts: 7 Karma: 10 Join Date: Jan 2013 Device: Kindle Touch	The seller wrote that he has installed Chinese characters but also uninstalled again. What can I do about that?

01-30-2013, 06:00 AM	#5
mfabry Member Posts: 18 Karma: 10 Join Date: Sep 2010 Device: Sony PRS-600	Ask the seller if your device has been jailbroken. Also check out the developer's corner - people there are more likely to help you.

01-30-2013, 07:40 AM	#6
ixtab (offline) Posts: 2,907 Karma: 6736092 Join Date: Dec 2011 Device: K3, K4, K5, KPW, KPW2	Moved to dev corner. To answer your question: have a look at the "simple debricking" thread. You can flash a pristine 5.1.2 firmware which will upgrade without problems.

01-31-2013, 02:24 AM	#8
ABS Junior Member Posts: 7 Karma: 10 Join Date: Jan 2013 Device: Kindle Touch	Thanks for your answers! Yesterday i tried it like the pdf "Guide to debricking Kindle Touch" and when i want to copy the main partion with dd if=/mnt/us/mmcblk0p1.img of=/dev/mmcblk0p1 bs=4K i got dd: can't open '/mnt/us/mmcblk0p1.img': No such file or directory What am I doing wrong? I copied the file "mmcblk0p1.img" an the kindle root with explorer. Can you give me a step to step guide what is the problem and the solution for it?

01-31-2013, 02:54 AM	#9
knc1 Going Viral Posts: 17,212 Karma: 18210809 Join Date: Feb 2012 Location: Central Texas Device: No K1, PW2, KV, KOA	Give us a step by step guide of what you entered, in the order entered. Without knowing what you have done, all that can be guessed at is you didn't follow the directions. Like, maybe a skipped step or a typo'd command.

01-31-2013, 03:07 AM	#10
ABS Junior Member Posts: 7 Karma: 10 Join Date: Jan 2013 Device: Kindle Touch	I do step by step like the pdf guide here: https://www.mobileread.com/forums/sho...d.php?t=180789 And on Page 11, point 7 i have the problem.

01-31-2013, 03:32 AM	#11
twobob ( ͡° ͜ʖ ͡°){ʇlnɐɟ ƃǝs}Týr Posts: 6,586 Karma: 6299991 Join Date: Jun 2012 Location: uti gratia usura (Yao ying da ying; Mo ying da yieng) Device: PW-WIFI\|K5-3G+WIFI\| K4\|K3-3G\|DXG\|K2\| Rooted Nook Touch	So.. what happens if you type ls /mnt/us/mmcblk0p1.img I mean you say you copied it on there, why not just check that it is actually where you expect. Because that error looks a lot like "User Error"

01-31-2013, 03:53 AM	#12
ABS Junior Member Posts: 7 Karma: 10 Join Date: Jan 2013 Device: Kindle Touch	Ok, i will check it when i am at home. When the file is there, what can be the reason and what can i do when the file is not there? I have copied the file from my harddrive to the Kindle with Explorer and i see it with the Explorer.

01-31-2013, 04:36 AM	#13
twobob ( ͡° ͜ʖ ͡°){ʇlnɐɟ ƃǝs}Týr Posts: 6,586 Karma: 6299991 Join Date: Jun 2012 Location: uti gratia usura (Yao ying da ying; Mo ying da yieng) Device: PW-WIFI\|K5-3G+WIFI\| K4\|K3-3G\|DXG\|K2\| Rooted Nook Touch	I would have to read the guide (and I'm away for the day now) It sounds like you are in a mode that can't see FAT maybe. Check the steps.

01-31-2013, 02:08 PM	#15
ABS Junior Member Posts: 7 Karma: 10 Join Date: Jan 2013 Device: Kindle Touch	@ Ixtab: You were right, the file was to mmcblk0p1.img.img renamed and so I could not find it. Everything worked out great. Thanks again to all for your help! best regards Rene