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Old 05-19-2022, 11:00 AM   #1
Roadking
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Device: Kindle Paperwhite Gen. 11
Calibre does not recognize my Kindle Paperwhite Gen. 11
Calibre does not recognize my Kindle Paperwhite Gen. 11 (my new one); my Kindle from 2014 is recognized !!
Here is my error-log from Calibre "error diagnosis at device recognition"

Spoiler:
calibre 4.23 embedded-python: True is64bit: False
Windows-7-6.1.7601-SP1 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '7', '6.1.7601')
Python 2.7.16+
Windows: ('7', '6.1.7601', 'SP1', u'Multiprocessor Free')
Interface language: de
Successfully initialized third party plugins: DeDRM (6, 3, 3) && Annotations (1, 17, 0) && EpubMerge (2, 13, 0) && EpubSplit (3, 3, 0) && Count Pages (1, 11, 2)
USB devices on system:
(USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a36&rev0000 devinst=2304),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a39&rev0000 devinst=2360),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a35&rev0000 devinst=2416),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a38&rev0000 devinst=2472),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a34&rev0000 devinst=2528),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a37&rev0000 devinst=2584),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid3a3a&rev0000 devinst=2640),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid3a3c&rev0000 devinst=2700),
USBDevice(vendor_id=0x3f0 product_id=0x1205 bcd=0x301 devid=usb\vid_03f0&pid_1205&rev_0301 devinst=2760),
USBDevice(vendor_id=0x62a product_id=0x4102 bcd=0x321 devid=usb\vid_062a&pid_4102&rev_0321 devinst=2836),
USBDevice(vendor_id=0x1949 product_id=0x324 bcd=0x409 devid=usb\vid_1949&pid_0324&rev_0409 devinst=2916),
USBDevice(vendor_id=0x2109 product_id=0x2812 bcd=0x9040 devid=usb\vid_2109&pid_2812&rev_9040 devinst=3000))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#_??_usbstor#disk&ven_kindle&prod_internal_sto rage&rev_0409#g001px112087061f&0##{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {u'{38B14F77-C969-4499-99EC-29C4270D9940}': [{'broadcast': u'192.168.1.255', 'netmask': u'255.255.255.0', 'addr': u'192.168.1.19'}], u'{846EE342-7039-11DE-9D20-806E6F6E6963}': [{'broadcast': u'127.255.255.255', 'netmask': u'255.0.0.0', 'addr': u'127.0.0.1'}]}
No device is connected

Looking for devices...

Devices possibly connected: None


No, I don't want to upgrade to Windows 8 or 10 or whatever; my old Kindle works fine and so should do the new one
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Old 05-19-2022, 07:06 PM   #2
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Quote:
Originally Posted by Roadking View Post
Calibre does not recognize my Kindle Paperwhite Gen. 11 (my new one); my Kindle from 2014 is recognized !!
Here is my error-log from Calibre "error diagnosis at device recognition"

Spoiler:
calibre 4.23 embedded-python: True is64bit: False
Windows-7-6.1.7601-SP1 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '7', '6.1.7601')
Python 2.7.16+
Windows: ('7', '6.1.7601', 'SP1', u'Multiprocessor Free')
Interface language: de
Successfully initialized third party plugins: DeDRM (6, 3, 3) && Annotations (1, 17, 0) && EpubMerge (2, 13, 0) && EpubSplit (3, 3, 0) && Count Pages (1, 11, 2)
USB devices on system:
(USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a36&rev0000 devinst=2304),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a39&rev0000 devinst=2360),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a35&rev0000 devinst=2416),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a38&rev0000 devinst=2472),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a34&rev0000 devinst=2528),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a37&rev0000 devinst=2584),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid3a3a&rev0000 devinst=2640),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid3a3c&rev0000 devinst=2700),
USBDevice(vendor_id=0x3f0 product_id=0x1205 bcd=0x301 devid=usb\vid_03f0&pid_1205&rev_0301 devinst=2760),
USBDevice(vendor_id=0x62a product_id=0x4102 bcd=0x321 devid=usb\vid_062a&pid_4102&rev_0321 devinst=2836),
USBDevice(vendor_id=0x1949 product_id=0x324 bcd=0x409 devid=usb\vid_1949&pid_0324&rev_0409 devinst=2916),
USBDevice(vendor_id=0x2109 product_id=0x2812 bcd=0x9040 devid=usb\vid_2109&pid_2812&rev_9040 devinst=3000))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#_??_usbstor#disk&ven_kindle&prod_internal_sto rage&rev_0409#g001px112087061f&0##{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {u'{38B14F77-C969-4499-99EC-29C4270D9940}': [{'broadcast': u'192.168.1.255', 'netmask': u'255.255.255.0', 'addr': u'192.168.1.19'}], u'{846EE342-7039-11DE-9D20-806E6F6E6963}': [{'broadcast': u'127.255.255.255', 'netmask': u'255.0.0.0', 'addr': u'127.0.0.1'}]}
No device is connected

Looking for devices...

Devices possibly connected: None


No, I don't want to upgrade to Windows 8 or 10 or whatever; my old Kindle works fine and so should do the new one
No it does not 'Work Fine' with your OS.
Like many other NEWER things, The OS has a minimum. In this case, you want a 3rd party to do additional effort, just so YOU can love an obsolete OS (with no security patches).
Note: I do have an XP pro system. I keep it to run old external HW that never had a driver for W10. I can't even get a version of RDC that could be used to connect to my W10pro system. No NAS access as the security protocol has evolved.
If you want to keep that paperwat gen 11, the email your books to it
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Old 05-19-2022, 07:22 PM   #3
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Quote:
Originally Posted by Roadking View Post

No, I don't want to upgrade to Windows 8 or 10 or whatever; my old Kindle works fine and so should do the new one
If you want to use Calibre with your new Paperwhite, your only option is to upgrade to Windows 10/11. Compatibility with new devices won't be added to old versions of Calibre, only the current one.
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Old 05-19-2022, 08:18 PM   #4
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I expect you could run from source and add in the extra USB ids you'd find in the current version

Sent from my Pixel 4a using Tapatalk
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Old 05-19-2022, 08:21 PM   #5
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Quote:
Originally Posted by Roadking View Post
Calibre does not recognize my Kindle Paperwhite Gen. 11 (my new one); my Kindle from 2014 is recognized !!
Here is my error-log from Calibre "error diagnosis at device recognition"

Spoiler:
calibre 4.23 embedded-python: True is64bit: False
Windows-7-6.1.7601-SP1 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '7', '6.1.7601')
Python 2.7.16+
Windows: ('7', '6.1.7601', 'SP1', u'Multiprocessor Free')
Interface language: de
Successfully initialized third party plugins: DeDRM (6, 3, 3) && Annotations (1, 17, 0) && EpubMerge (2, 13, 0) && EpubSplit (3, 3, 0) && Count Pages (1, 11, 2)
USB devices on system:
(USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a36&rev0000 devinst=2304),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a39&rev0000 devinst=2360),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a35&rev0000 devinst=2416),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a38&rev0000 devinst=2472),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a34&rev0000 devinst=2528),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3a37&rev0000 devinst=2584),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid3a3a&rev0000 devinst=2640),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid3a3c&rev0000 devinst=2700),
USBDevice(vendor_id=0x3f0 product_id=0x1205 bcd=0x301 devid=usb\vid_03f0&pid_1205&rev_0301 devinst=2760),
USBDevice(vendor_id=0x62a product_id=0x4102 bcd=0x321 devid=usb\vid_062a&pid_4102&rev_0321 devinst=2836),
USBDevice(vendor_id=0x1949 product_id=0x324 bcd=0x409 devid=usb\vid_1949&pid_0324&rev_0409 devinst=2916),
USBDevice(vendor_id=0x2109 product_id=0x2812 bcd=0x9040 devid=usb\vid_2109&pid_2812&rev_9040 devinst=3000))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#_??_usbstor#disk&ven_kindle&prod_internal_sto rage&rev_0409#g001px112087061f&0##{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {u'{38B14F77-C969-4499-99EC-29C4270D9940}': [{'broadcast': u'192.168.1.255', 'netmask': u'255.255.255.0', 'addr': u'192.168.1.19'}], u'{846EE342-7039-11DE-9D20-806E6F6E6963}': [{'broadcast': u'127.255.255.255', 'netmask': u'255.0.0.0', 'addr': u'127.0.0.1'}]}
No device is connected

Looking for devices...

Devices possibly connected: None


No, I don't want to upgrade to Windows 8 or 10 or whatever; my old Kindle works fine and so should do the new one
Quote:
Originally Posted by theducks View Post
No it does not 'Work Fine' with your OS.
Like many other NEWER things, The OS has a minimum. In this case, you want a 3rd party to do additional effort, just so YOU can love an obsolete OS (with no security patches).
Note: I do have an XP pro system. I keep it to run old external HW that never had a driver for W10. I can't even get a version of RDC that could be used to connect to my W10pro system. No NAS access as the security protocol has evolved.
If you want to keep that paperwat gen 11, the email your books to it
He can use the calibre web server and the kindle web browser, he could also duel boot a linux OS and use that.

The best solution for him ifhe wants to keep using win7 is to use linux and run win7 in a VM.

bernie
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Old 05-19-2022, 11:47 PM   #6
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Quote:
Originally Posted by PeterT View Post
I expect you could run from source and add in the extra USB ids you'd find in the current version
Or convince someone to do what I did for newer Kobo devices.
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Old 05-20-2022, 12:22 AM   #7
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Originally Posted by davidfor View Post
Or convince someone to do what I did for newer Kobo devices.
Nod
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Old 05-20-2022, 06:22 AM   #8
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We have another thread on this very same topic.

https://www.mobileread.com/forums/sh...d.php?t=342577
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Old 05-24-2022, 06:46 AM   #9
Roadking
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There are other reasons too, why the Kindle Paperwhite is bulls..t:
- you cannot hide the Startpage (wrong info in Manual, shows how to do it)
- no possibility to downgrade firmware
- support guy says: "no more support of MOBI, AZW3 and AZW
I sent it back and bought a Pocketbook HD3 !!
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Old 05-24-2022, 03:59 PM   #10
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Quote:
Originally Posted by Roadking View Post
There are other reasons too, why the Kindle Paperwhite is bulls..t:
- you cannot hide the Startpage (wrong info in Manual, shows how to do it)
- no possibility to downgrade firmware
- support guy says: "no more support of MOBI, AZW3 and AZW
I sent it back and bought a Pocketbook HD3 !!
Then I guess you are all set. Glad you could fix your problem...
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Old 05-25-2022, 04:57 PM   #11
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Quote:
Originally Posted by Roadking View Post
There are other reasons too, why the Kindle Paperwhite is bulls..t:
- you cannot hide the Startpage (wrong info in Manual, shows how to do it)
- no possibility to downgrade firmware
- support guy says: "no more support of MOBI, AZW3 and AZW
I sent it back and bought a Pocketbook HD3 !!
Support guy is giving you a load of BS. Amazon is not dropping KF8. If they did that, then there would be an outcry from those who have Kindles that do not support KFX.

I'm hoping Amazon drop Mobi but that's unlikely for the foreseeable future.
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