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Old 11-28-2019, 11:28 PM   #61
Question Mark
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The seller also just accepted my request for a refund. I, too, had uploaded screenshots of requests to extend the Purchase Protection period, the DHL tracking page which showed no movement more than 10 days after the "shipping information" was received, as well as the 23 day delivery guarantee or a complete refund.

I'm really not sure what the seller was trying to do. Were they just trying to gauge interest in the product? Or were they really hoping to fulfill orders, but got caught out by the lack of product availability owing to domestic demand?

The lack of communication, the false shipping notice and now the substantial price hike make it certain that I will not order anything from that seller again, nor will I recommend them to others.

So, if they were legitimately trying to do business, they have needlessly soured a potential customer on them. Which is very unfortunate because I would have patiently waited if they had kept me informed of what the situation was and had ensured that my purchase was protected until I received my order.

Oh well. Will just have to wait until somebody else actually has stock or something better comes along.
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Old 12-03-2019, 09:12 PM   #62
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Well, my refund finally showed up on my credit card account. First time I've ever had to go through the dispute process with Aliexpress. Good to know that it works. Hopefully, won't ever have to do it again.

And I notice that the number of "sold" devices by the seller is declining. So it would seem that a number of others have also applied for refunds.

But they still pretend to have stock and still offer a guarantee that your device will be delivered within 23 days or you will get a full refund. Well, I suppose the refund part is correct. However, not sure why they had to drag out the process...

Still not sure what their game is as the whole affair soured me from doing business within them again when stock eventually becomes available. The part which especially rankles is the fake shipping. My tracking number still shows that shipping information has been received by DHL. Who knows, perhaps they intend to send me a free phone...
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Old 12-04-2019, 02:25 PM   #63
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upset that we really don't have any information on when this gadget can be purchased
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Old 12-07-2019, 12:06 PM   #64
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Originally Posted by Question Mark View Post
Still not sure what their game is as the whole affair soured me from doing business within them again when stock eventually becomes available. The part which especially rankles is the fake shipping. My tracking number still shows that shipping information has been received by DHL. Who knows, perhaps they intend to send me a free phone...
The same happend to me. I bought it more or less when you bought it, and just canceled it a few days ago. But maybe we did a mistake canceling it. The reason of what they did is clear is you search again for hisense a5. The same phone now cost 100€ more. It seems they were testing the market to see how many buyers will be, and in front of the numbers of buyers appeared in the first 3-4 days decided to delay selling until most of the buyers canvels the purchasing, to increase the price.

300€ for that phone with shitty camera, processor and one single screen is a robbery. I am not going to buy it, and hope nobody will do it at that price.

I am going to give 1 star to the store arguing inexistence of communication, extreme delay and thiev practised, as this is the only I can do. Question mark, and all users who found themselves in this situation, hope you do the same
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Old 12-08-2019, 08:27 AM   #65
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Well, the Chinese price for the 32GB version is circa $170 (~150 euro) and $213 for the 64GB one, so that's the lowest price we can expect. Otherwise, it's obviously been on sale in China for more than a month as there is more than 100 pages of customer feedback with photos on JD. So I don't really know what's going on with the Aliexpress seller and his pricing and inventory. It's weird. Right now JD states that the first batch has been sold out, so apparently that's the issue. Hisense made 10k units or so and they sold out way faster than expected in China and probably no stock was left for the Aliexpress resellers, but they decided to keep the buyers waiting and acting stupid until the new stock arrived. Of course, the same thing might happen with the second batch as well.
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Old Yesterday, 08:06 AM   #66
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Originally Posted by kova4a View Post
Well, the Chinese price for the 32GB version is circa $170 (~150 euro) and $213 for the 64GB one, so that's the lowest price we can expect. Otherwise, it's obviously been on sale in China for more than a month as there is more than 100 pages of customer feedback with photos on JD. So I don't really know what's going on with the Aliexpress seller and his pricing and inventory. It's weird. Right now JD states that the first batch has been sold out, so apparently that's the issue. Hisense made 10k units or so and they sold out way faster than expected in China and probably no stock was left for the Aliexpress resellers, but they decided to keep the buyers waiting and acting stupid until the new stock arrived. Of course, the same thing might happen with the second batch as well.
I think i might have to agree on the point, i have 2 days left waiting on shipping and the seller said it was out of stock.. hehe

now i'll find my way to buy from some other sellers
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Old Yesterday, 09:12 AM   #67
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I think i might have to agree on the point, i have 2 days left waiting on shipping and the seller said it was out of stock.. hehe
Well, at least you got a response from the seller. That was more than I got.


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Originally Posted by ndhikaa View Post
now i'll find my way to buy from some other sellers
Why the seller couldn't have been upfront about the situation from the get go instead of drawing the process out by pretending to ship the device... I just don't understand. Just means that I will look to buy it elsewhere when it eventually becomes available.

I suspect there may not be any stock available for a while. Although that's a bit disappointing, perhaps something better, such as a colour e-ink screen, will come along during the wait.
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