KOA2 Kindle Oasis 9th Generation Demo Mode

SKK · 05-03-2019, 10:28 AM

Hi, I don't think anybody will be able to help, but it is worth a try.

Amazon has made some changes on how their demo mode works on their Kindles.

There is a screen that says tap to learn more, and when you tap the screen it brings you to the home screen of the Kindle. See example in image 1.
The problem is that if the Kindle is no longer connected to Wifi, and you tap the screen that says tap to learn more, it won't bring you the the home screen. Instead it brings you to a slideshow of full screen images that you can page through. See example in image 2.

I have a quite of few of Kindle Oasis 9th's in demo mode, and obviously they are not connected to WiFi anymore. It is impossible for me to connect to WiFi since all I can access is the full screen image slideshow.

If they were connected to Wifi, when I would tap, tap to learn more, it would bring me to the homescreen, and then I could use the search bar to remove it from demo mode.

Any suggestions on what I can do?

knc1 · 05-03-2019, 10:46 AM

connect Kindle <-> PC with USB cable.
Run Wireshark on PC (Wireshark can monitor USB ports as well as network ports).
Step Kindle through all of the actions you can think of - see if any of them happens to start something useful, like ADB (The KOA2 is one of the "Androidized" models).
I.E: Pretend you are exploring an Android device (which it is, at least in part, the parts that run early, before switching to the Amazon/Linux system).

Note: Wireshark is available for all common PC systems:
https://www.wireshark.org/download.html

Pheelo · 05-28-2019, 10:58 PM

Did you guys find anything new about this issue? Same Demo-mode problem here...

Thank you!

SKK · 06-14-2019, 09:48 AM

Thanks for the help. Unfortunately I didn't figure out anything. I do know it is possible to access the device from a computer somehow, and remove it from demo mode. I know of someone that has done it, but they wouldn't tell me how to do it.

melksnor · 04-21-2020, 01:24 PM

@skk did you ever figure this out?

sianmagnus · 03-05-2022, 11:43 AM

I know this is an old thread. But wanted to leave the little bit of information some where.

With the power button facing down (when held).
Reboot the unit (long hold power)
When the system is loading (progress bar) This is the only part I have some recollection.
Hold the top page turn button (I think) and release before it is done loading.

Not sure when to start holding or when to release. I was not paying attention, just got through removing the old screen putting a new one on. Not thinking anything would work.
I do not have a second unit to try it on and repeat the process to confirm or refine.

This got me into the home screen. ;demo (in search bar) to bring up the menu and change it to resell.
If it is fully charged it will tell you to wait for the battery to drain a bit. This is so it is ready to be shipped.

Hope someone else can test and confirm.

05-03-2019, 10:28 AM	#1
SKK Addict Posts: 217 Karma: 55570 Join Date: Jun 2016 Location: N/A Device: N/A	Kindle Oasis 9th Generation Demo Mode Hi, I don't think anybody will be able to help, but it is worth a try. Amazon has made some changes on how their demo mode works on their Kindles. There is a screen that says tap to learn more, and when you tap the screen it brings you to the home screen of the Kindle. See example in image 1. The problem is that if the Kindle is no longer connected to Wifi, and you tap the screen that says tap to learn more, it won't bring you the the home screen. Instead it brings you to a slideshow of full screen images that you can page through. See example in image 2. I have a quite of few of Kindle Oasis 9th's in demo mode, and obviously they are not connected to WiFi anymore. It is impossible for me to connect to WiFi since all I can access is the full screen image slideshow. If they were connected to Wifi, when I would tap, tap to learn more, it would bring me to the homescreen, and then I could use the search bar to remove it from demo mode. Any suggestions on what I can do? Attached Thumbnails

05-03-2019, 10:46 AM	#2
knc1 Going Viral Posts: 17,212 Karma: 18210809 Join Date: Feb 2012 Location: Central Texas Device: No K1, PW2, KV, KOA	connect Kindle <-> PC with USB cable. Run Wireshark on PC (Wireshark can monitor USB ports as well as network ports). Step Kindle through all of the actions you can think of - see if any of them happens to start something useful, like ADB (The KOA2 is one of the "Androidized" models). I.E: Pretend you are exploring an Android device (which it is, at least in part, the parts that run early, before switching to the Amazon/Linux system). Note: Wireshark is available for all common PC systems: https://www.wireshark.org/download.html Last edited by knc1; 05-03-2019 at 02:18 PM.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Kindle paperwhite third generation stuck on demo mode configure device screen.	SKK	Kindle Developer's Corner	13	07-25-2022 01:03 PM
Kindle Oasis Demo Mode Help	novai95	Amazon Kindle	3	05-28-2019 10:56 PM
Kindle Oasis first generation	WestCactus	Amazon Kindle	11	04-15-2019 12:25 PM
Kindle Oasis 2017 9th inverting problem	filipemep	Amazon Kindle	16	03-08-2018 06:23 PM
Is it possible to get a Kindle DX out of Demo mode?	megacoupe	Kindle Developer's Corner	3	09-04-2012 11:22 PM

05-28-2019, 10:58 PM	#3
Pheelo Junior Member Posts: 2 Karma: 10 Join Date: May 2019 Location: Unite states Device: Kindle Oasis 2 9th Gen	Did you guys find anything new about this issue? Same Demo-mode problem here... Thank you!

06-14-2019, 09:48 AM	#4
SKK Addict Posts: 217 Karma: 55570 Join Date: Jun 2016 Location: N/A Device: N/A	Thanks for the help. Unfortunately I didn't figure out anything. I do know it is possible to access the device from a computer somehow, and remove it from demo mode. I know of someone that has done it, but they wouldn't tell me how to do it.

04-21-2020, 01:24 PM	#5
melksnor Goodest E-Reader Posts: 62 Karma: 300094 Join Date: Jul 2007 Device: PRS 500 / Kindle 5th / Kindle PW4	@skk did you ever figure this out?

03-05-2022, 11:43 AM	#6
sianmagnus Junior Member Posts: 1 Karma: 10 Join Date: Mar 2022 Device: KOA2 (Demo)	I know this is an old thread. But wanted to leave the little bit of information some where. With the power button facing down (when held). Reboot the unit (long hold power) When the system is loading (progress bar) This is the only part I have some recollection. Hold the top page turn button (I think) and release before it is done loading. Not sure when to start holding or when to release. I was not paying attention, just got through removing the old screen putting a new one on. Not thinking anything would work. I do not have a second unit to try it on and repeat the process to confirm or refine. This got me into the home screen. ;demo (in search bar) to bring up the menu and change it to resell. If it is fully charged it will tell you to wait for the battery to drain a bit. This is so it is ready to be shipped. Hope someone else can test and confirm.