10-10-2011, 06:55 PM | #16 |
Guru
Posts: 643
Karma: 551634
Join Date: Dec 2007
Device: Kindle 1.0.8, iPod Touch, Kindle Keyboard
|
I'm very sorry to see this. I enjoyed his enthusiasm. He was a great guy.
|
10-11-2011, 12:29 AM | #17 |
Wizard
Posts: 1,096
Karma: 4695691
Join Date: May 2008
Device: Kindle Paperwhite
|
oh, no - i'm so sorry to hear that
robertb was a very cool guy, nice to talk to, open minded and - as others have already said - a very straight shooter. my condolences to his family. |
Advert | |
|
10-11-2011, 05:55 AM | #18 |
-
Posts: 2,602
Karma: 16748808
Join Date: Nov 2007
Location: At the Baltic Sea
Device: Some
|
|
10-12-2011, 01:01 PM | #19 |
Has got to the black veil
Posts: 542
Karma: 2144168
Join Date: Aug 2007
Location: Southeastern Pennsylvania
Device: Kobo Aura One, Kindle Paperwhite 2
|
I just saw this. What sad news. I loved Robert's enthusiasm. I hope he is at peace and extend my condolences to his family.
|
10-16-2011, 06:45 PM | #20 |
Addict
Posts: 299
Karma: 300
Join Date: May 2009
Device: kindle, pocket pro
|
I pray for him and his family.
|
Advert | |
|
10-22-2011, 12:41 PM | #21 |
Grand Sorcerer
Posts: 44,748
Karma: 55645321
Join Date: Jan 2007
Location: Peru
Device: Kindle: Oasis 3, Voyage WiFi; Kobo: Libra 2, Aura One
|
Robertb always came across on MobileRead as someone who really cared about the customer. I think that's what he will be remembered for on this forum. Outside this website, I am certain that his family members and loved ones grieve every day, their grief immeasurable.
The fact is that Robertb had a product to move, but he did it with distinction, gusto and enthusiasm. He seemed to care, in all the best ways that one can care about having the responsibility of talking about a product that one must sell. What he achieved can best be described as a balancing act between serving the needs of a corporation and serving the concerns of customers. I can't think of anyone in recent memory who was as adept (and as caring) as Robertb in thinking of the customer's needs or in trying to make something right whenever something went wrong. Ultimately, the company he worked for let him down when they fired him and, in the process, they lost their greatest champion. But he never let us down: If something went wrong, he tried to fix it. So many members at MobileRead posted their thanks for his interventions and, sometimes, needed explanations in working through technological and production issues. That is his legacy here at MobileRead, one which I will repeat: He seemed to genuinely care about his customers. He appreciated his customers. I like, however, to think that Robertb's professionalism will be remembered outside the boundaries of MobileRead. Who knows, maybe his marketing style - one in which the the customer forms the base of a business - will awaken one or two souls currently snoozing in Customer Relations. Don |
11-16-2011, 01:25 AM | #22 |
Addict
Posts: 304
Karma: 7102
Join Date: Dec 2009
Device: Pocket Pro, Kindle Dx
|
|
11-17-2011, 05:57 PM | #23 |
Well trained by Cats
Posts: 29,809
Karma: 54830978
Join Date: Aug 2009
Location: The Central Coast of California
Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A
|
|
11-17-2011, 08:16 PM | #24 |
temp. out of service
Posts: 2,792
Karma: 24285242
Join Date: May 2010
Location: Duisburg (DE)
Device: PB 623
|
a pity that - but nice to know he remains rememberered here for all the reasons already mentioned. not just a company rep, but one of us I think.
|
11-21-2011, 01:46 PM | #25 |
Obsessive Reader
Posts: 74
Karma: 515292
Join Date: Sep 2009
Location: Shalimar, FL (in the panhandle)
Device: Kindle PW, Nokia 1520
|
Robertb was the greatest. As far as I'm concerned, he was the face, or the voice, of Astak. When he left, the site seemed to go downhill. We have lost a good man. Peace.
|
12-21-2011, 07:43 PM | #26 |
Zealot
Posts: 119
Karma: 46
Join Date: Jan 2010
Device: Kindle PW
|
RIP Robert...
i always liked him. He was the cause of me entering the world of ebook readers... so, so sad....... |
01-03-2012, 12:24 AM | #27 |
Kobo Aura
Posts: 252
Karma: 500520
Join Date: Feb 2009
Location: Chicago, Illinois
Device: Kobo Aura
|
Wow, I haven't logged on in months and this is the first thread that caught my eye. I didn't even know Robert passed away. Last I heard he was out of surgery (for his knee? - foggy memory here) and was doing fine. When was he diagnosed with cancer?
I'm so saddened by this. He really made the Aztak EZReader what it is today. Without his dedication, love, and care for the end users and the product, I would have never bought one and would probably not have endlessly recommended them to most of my friends and acquintances. You are and will be continued to be missed Robert! |
01-12-2012, 09:09 PM | #28 |
Member
Posts: 20
Karma: 12
Join Date: Nov 2009
Location: Melbourne, Australia
Device: Astak ezreader pocket pro
|
I always enjoyed reading Robert's posts, he really seemed to care. The world has lost a lovely human being.
|
01-12-2012, 09:19 PM | #29 |
The Dank Side of the Moon
Posts: 35,872
Karma: 118716293
Join Date: Sep 2009
Location: Denver, CO
Device: Kindle2; Kindle Fire
|
Oh My! That is sad.
|
02-20-2012, 03:39 PM | #30 |
Plan B Is Now In Force
Posts: 1,894
Karma: 8086979
Join Date: Jan 2010
Location: Surebleak
Device: Aluratek,Sony 350/T1,Pandigital,eBM 911,Nook HD/HD+,Fire HDX 7/8.9,PW2
|
Just wandered over to this forum after a long while away, just to see if Aztek was still sliding downhill or if they had finally gotten the smack upside the head they deserved the last time I was here.
I am shocked to hear that RobertB both had cancer and passed away. My sincerest condolences to his family. I was thinking of buying one of the Aztek products solely because of his enthusiasm and support of the company; and then they shafted him and fired him, and I decided they weren't going to get my money just because of that. I always appreciated the time and effort he put in here to be the public face of Aztek and to truly help people with their questions and their problems. He personalized that company, and I'm sure, boosted their sales. Such sad news. I had hoped that he had moved on to better things, but not in that manner. RIP, Robert. You made an impact in this world, and you are missed. |
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
It is NOT cancer!!! | DixieGal | Lounge | 69 | 05-25-2010 07:49 PM |
To RobertB | StanByk | Astak EZReader | 5 | 09-26-2009 03:25 PM |
Could this be our own Robertb? | GA Russell | Astak EZReader | 16 | 09-04-2009 03:48 AM |