Clara HD I don't see OverDrive in my Kobo Clara HD

jlemonde · 09-16-2018, 10:56 AM

Hello !

I've made the update for my Kobo Clara HD to the newest firmware 4.10.11655, and I couldn't wait to discover the newly introduced functionality: OverDrive.

But it happens that it simply doesn't show anywhere, as if it didn't exist. I unfortunately don't live in neither USA, Canada or Great Britain, but I could easily ask some friends of mine to create for me an account in a library in Canada and even provide me with a VPN if needed, so I could cheat I'm Canadian. But it cannot be that they simply hide the functionality completely if I'm not. I tried to give Canada in my profile settings for every account related to Kobo, but it didn't help.

Why don't I see OverDrive ??? Does somebody have a clue ??

robko · 09-16-2018, 11:34 AM

If you're not in one of the countries where Overdrive is supported (Canada, the United States, the United Kingdom, Australia and New Zealand) then you won't see Overdrive on your device. That saves Kobo from fielding support calls from people who can't use it (because it's not supported in their country) wondering why it won't work. I can't remember exactly what they use to determine which country you're in.

jlemonde · 09-16-2018, 11:49 AM

I have found it !!!

Go to www.kobo.com -> My Account -> second tab called "Payment info" or similar

Then bullshit a Canadian/USA/British/etc address (for example browse for the address of an existing library in a remote city), save and then from your Kobo Clara HD, manually sync twice.

09-16-2018, 10:56 AM	#1
jlemonde Enthusiast Posts: 45 Karma: 19864 Join Date: Sep 2018 Device: Kobo Clara HD	I don't see OverDrive in my Kobo Clara HD Hello ! I've made the update for my Kobo Clara HD to the newest firmware 4.10.11655, and I couldn't wait to discover the newly introduced functionality: OverDrive. But it happens that it simply doesn't show anywhere, as if it didn't exist. I unfortunately don't live in neither USA, Canada or Great Britain, but I could easily ask some friends of mine to create for me an account in a library in Canada and even provide me with a VPN if needed, so I could cheat I'm Canadian. But it cannot be that they simply hide the functionality completely if I'm not. I tried to give Canada in my profile settings for every account related to Kobo, but it didn't help. Why don't I see OverDrive ??? Does somebody have a clue ??

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09-16-2018, 11:34 AM	#2
robko Wizard Posts: 2,454 Karma: 5469320 Join Date: Jul 2010 Device: Kobo	If you're not in one of the countries where Overdrive is supported (Canada, the United States, the United Kingdom, Australia and New Zealand) then you won't see Overdrive on your device. That saves Kobo from fielding support calls from people who can't use it (because it's not supported in their country) wondering why it won't work. I can't remember exactly what they use to determine which country you're in.

09-16-2018, 11:49 AM	#3
jlemonde Enthusiast Posts: 45 Karma: 19864 Join Date: Sep 2018 Device: Kobo Clara HD	I have found it !!! Go to www.kobo.com -> My Account -> second tab called "Payment info" or similar Then bullshit a Canadian/USA/British/etc address (for example browse for the address of an existing library in a remote city), save and then from your Kobo Clara HD, manually sync twice.

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