"Web Browser is unable to establish a secure connection to this web site" - Page 3

knc1 · 05-19-2017, 07:47 PM

The link knc1 posted (both of them) are broken.
Clicking just leads you through the same two or three pages, never comes close to the security update package.

Hmm...
I only checked the USA Amazon site, maybe one of the other country sites do not have the web page error(s).

Somebody check Amazon.de or the one for there own country.

What we need is the "Amazon Services Update" for the K4 that was posted March of last year.
The package only makes "universal" changes, it will be the same regardless of what country it comes from.

mergen3107 · 05-19-2017, 07:51 PM

Checked both .co.uk and .de websites - the same content, the same links.

knc1 · 05-19-2017, 07:52 PM

Quote:

Originally Posted by mergen3107

Checked both .co.uk and .de websites - the same content, the same links.

I guess we will have to wait for them to fix the web links.

Unless someone here kept a copy, sometimes people do.

Cinisajoy · 05-19-2017, 07:53 PM

Try this link.
https://www.amazon.com/gp/help/custo...deId=202048000
The link you need is the 4.13 that says transfer via USB.

Click the transfer. It can't hurt.

mergen3107 · 05-19-2017, 08:00 PM

This link does not have links with 'Transfer'.

knc1 · 05-19-2017, 08:03 PM

Quote:

Originally Posted by Cinisajoy

Try this link.
https://www.amazon.com/gp/help/customer/display.html?nodeId=202048000
The link you need is the 4.1.3 that says transfer via USB.

Click the transfer. It can't hurt.

Still, all you do is jump through the same few pages.

The description you give above (from a different page) **should** go to the March update package, but it does not, it goes to the regular firmware update page.

Cinisajoy · 05-19-2017, 09:42 PM

Quote:

Originally Posted by mergen3107

This link does not have links with 'Transfer'.

Have you registered your kindle?

mergen3107 · 05-19-2017, 09:59 PM

Yes I did. Everything works correct in this regard - syncing, purchasing of books.

knc1 · 05-19-2017, 10:03 PM

Quote:

Originally Posted by mergen3107

This link does not have links with 'Transfer'.

It did a few hours ago.
Maybe they are working on the problem.

mergen3107 · 05-19-2017, 10:10 PM

Quote:

Originally Posted by knc1

It did a few hours ago.
Maybe they are working on the problem.

OK! Pinned the tab, will try to catch the link..

Cinisajoy · 05-19-2017, 11:33 PM

Quote:

Originally Posted by mergen3107

Yes I did. Everything works correct in this regard - syncing, purchasing of books.

Ok so now we know it isn't the wireless.
On Monday, contact Amazon again and ask about security certificates. Make sure you call between 8AM and 12 pm or 1 pm to 5 pm Pacific Daylight Time.

mergen3107 · 05-21-2017, 04:24 AM

So I contacted Amazon again. This time, it took longer time to explain them that it is not about Software Update, but certificates. The conversation ended up with the 'official' explanation that 'Kindle 5 Non-Touch is a legacy device that Amazon does not support in full', so there should be no other changes expected to system files whatsoever.

OK. Meanwhile I found by accident THIS.

Spoiler:

On the first page of our thread arifunke tried to change the certificates manually.

I pulled Kindle's certificates file /etc/ssl/certs/ca-certificates.crt, opened it and followed the website at the top. The files there are in .pem format, however, from inside their structure looks the same as in Kindle's .cert files, with BEGIN-END notation.

Now question: how do we pull all these pieces of information together to update Kindle's certificates?

knc1 · 05-21-2017, 09:03 AM

Well . . .

Not so, I have found the Amazon links for the K2, DX, and K3 models, the ca update packages are still on the Amazon server.
The set of root certificates is the same for all browsers. Just extract the files from a recent Debian packaging
The first link you provided describes an Android based system, your grayscale Kindles do not run Android (only the color Kindles do).
Just having new root certificates will not fix your Kindle's support for TLS.

Glorfindel · 05-21-2017, 06:33 PM

One solution given to me was to copy updated certificates from a Linux Firefox installation. Would this no longer work? I'll check I may still have a copy of the update... Um... Somewhere... Any hints on what strings to search for?

mergen3107 · 05-22-2017, 02:39 AM

So we need to do something like this but on Kindle itself and with Amazon-specific parts too, right?

05-21-2017, 04:24 AM	#42
mergen3107 Wizard Posts: 1,060 Karma: 3000026 Join Date: Feb 2012 Location: Cape Canaveral Device: Kindle Scribe	So I contacted Amazon again. This time, it took longer time to explain them that it is not about Software Update, but certificates. The conversation ended up with the 'official' explanation that 'Kindle 5 Non-Touch is a legacy device that Amazon does not support in full', so there should be no other changes expected to system files whatsoever. OK. Meanwhile I found by accident THIS. Spoiler: Long story. Amazon Kindle App for Android which I tried to run on Nook Simple Touch experienced the same problem. After SSL issues found out back 2015 (or 2014, don't remember) major websites changed their security policies. NST can run only very old apk, also NST itself contains by default old certificates. So by renewing them, NST can connect to Amazon's servers correctly. On the first page of our thread arifunke tried to change the certificates manually. I pulled Kindle's certificates file /etc/ssl/certs/ca-certificates.crt, opened it and followed the website at the top. The files there are in .pem format, however, from inside their structure looks the same as in Kindle's .cert files, with BEGIN-END notation. Now question: how do we pull all these pieces of information together to update Kindle's certificates?

05-21-2017, 09:03 AM	#43
knc1 Going Viral Posts: 17,212 Karma: 18210809 Join Date: Feb 2012 Location: Central Texas Device: No K1, PW2, KV, KOA	Well . . . Not so, I have found the Amazon links for the K2, DX, and K3 models, the ca update packages are still on the Amazon server. The set of root certificates is the same for all browsers. Just extract the files from a recent Debian packaging The first link you provided describes an Android based system, your grayscale Kindles do not run Android (only the color Kindles do). Just having new root certificates will not fix your Kindle's support for TLS.

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05-19-2017, 07:47 PM	#31
knc1 Going Viral Posts: 17,212 Karma: 18210809 Join Date: Feb 2012 Location: Central Texas Device: No K1, PW2, KV, KOA	The link knc1 posted (both of them) are broken. Clicking just leads you through the same two or three pages, never comes close to the security update package. Hmm... I only checked the USA Amazon site, maybe one of the other country sites do not have the web page error(s). Somebody check Amazon.de or the one for there own country. What we need is the "Amazon Services Update" for the K4 that was posted March of last year. The package only makes "universal" changes, it will be the same regardless of what country it comes from.

05-19-2017, 07:51 PM	#32
mergen3107 Wizard Posts: 1,060 Karma: 3000026 Join Date: Feb 2012 Location: Cape Canaveral Device: Kindle Scribe	Checked both .co.uk and .de websites - the same content, the same links.

05-19-2017, 07:53 PM	#34
Cinisajoy Just a Yellow Smiley. Posts: 19,161 Karma: 83862859 Join Date: Jul 2015 Location: Texas Device: K4, K5, fire, kobo, galaxy	Try this link. https://www.amazon.com/gp/help/custo...deId=202048000 The link you need is the 4.13 that says transfer via USB. Click the transfer. It can't hurt.

05-19-2017, 08:00 PM	#35
mergen3107 Wizard Posts: 1,060 Karma: 3000026 Join Date: Feb 2012 Location: Cape Canaveral Device: Kindle Scribe	This link does not have links with 'Transfer'.

05-19-2017, 09:59 PM	#38
mergen3107 Wizard Posts: 1,060 Karma: 3000026 Join Date: Feb 2012 Location: Cape Canaveral Device: Kindle Scribe	Yes I did. Everything works correct in this regard - syncing, purchasing of books.

05-21-2017, 06:33 PM	#44
Glorfindel Force-Aware Elf Posts: 4,757 Karma: 11557898 Join Date: Feb 2014 Location: Valinor Device: Kindle 4 w/SO	One solution given to me was to copy updated certificates from a Linux Firefox installation. Would this no longer work? I'll check I may still have a copy of the update... Um... Somewhere... Any hints on what strings to search for?

05-22-2017, 02:39 AM	#45
mergen3107 Wizard Posts: 1,060 Karma: 3000026 Join Date: Feb 2012 Location: Cape Canaveral Device: Kindle Scribe	So we need to do something like this but on Kindle itself and with Amazon-specific parts too, right?

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