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Old 04-10-2018, 10:09 AM   #1
HLS
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Kindle book not showing in library or on device,
Yesterday I bought an ebook. It did not show in my library on any of my kindles or android devices but if I use the search option it shows in library? I click on it from the search screen and downloaded it but still did not show in my library on any devices. I kept devices connected to WiFi overnight and still the book is a no show. It will be on the home screen but nowhere to be found under library. Not under “all” or “downloaded”. I synced a few times and even rebooted

I returned the ebook for a refund from the content and devices page on amazon.com It thus disappeared from my home screen on the Oasis as it should for a return but on my paper white it is still there and has magically appeared in my library. Lol

Has anyone ever had this issue. It’s really odd. I bought two ebooks at the same time and had no issue with the other book.

Nothing was sideloaded this was a direct kindle purchase
Last edited by HLS; 04-10-2018 at 10:12 AM.
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Old 04-10-2018, 12:51 PM   #2
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Sometimes, I need to restart my Kindle to force the library to update when I want to download/read a newly purchased ebook right away. That has always fixed my issue. I've yet to encounter an issue similar to yours where a reboot didn't fix things.

Mind, if I leave it alone for a long time, everything gets updated eventually.
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Old 04-10-2018, 12:58 PM   #3
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I rebooted and waited 24 hrs. I repurchased it and the same thing. I found it under "all Items" it was not under books which is odd for its a book
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Old 04-10-2018, 01:26 PM   #4
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Quote:
Originally Posted by kcladyz View Post
I rebooted and waited 24 hrs. I repurchased it and the same thing. I found it under "all Items" it was not under books which is odd for its a book
Perhaps that book is not categorized correctly. Some things such as comics and periodicals show in "All items" but not as "Books".

Would you mind sharing the ASIN?
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Old 04-10-2018, 10:03 PM   #5
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Perhaps that book is not categorized correctly. Some things such as comics and periodicals show in "All items" but not as "Books".

Would you mind sharing the ASIN?
ASIN: B077QT6CMD


https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1
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Old 04-10-2018, 10:35 PM   #6
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ASIN: B077QT6CMD
That looks normal to me. I can't explain it.
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Old 04-11-2018, 06:56 AM   #7
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Yep it’s odd. At least I know where to find it now
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Old 04-12-2018, 11:09 PM   #8
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That book shows up under "Books" on my Oasis2 just fine. Maybe they fixed it since?
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Old 04-13-2018, 12:03 PM   #9
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That book shows up under "Books" on my Oasis2 just fine. Maybe they fixed it since?
Odd.. Lucky you lol
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