Glo Kobo glo froze on sleeping mode

Alice98 · 10-22-2016, 08:48 AM

Hi, I have a Kobo glo (for around 1.5 years now). Yestreday i tried to turn it on from sleeping mode but it didn't work. It happened before when the battery wasn't charged so i simply charged it over-night. In the morning it was still frozen-i tried turning it off, basic reset and even factory reset-non worked. I heared that it might be a broken screen but there isn't even a scratch on it. The wierd thing is that the light is on as well.
*Sorry for bad English*

Thanks in advance!

frostschutz · 10-22-2016, 09:20 AM

The light is on?

Is it always on, at the same level, or is it off temporarily when you reboot/press the pinhole reset button/hold the power switch for long time, ...?

If the light goes off, and back on again, that suggests the device is rebooting properly but the screen itself no longer receives updates. This could be a broken screen, loose connector, or anything.

If the light stays on and does not change ever, it could suggest that the device somehow had a hard lockup and does not even reboot anymore. If the reset key does not work either, you can either wait until the battery runs out completely (batteries hate that though), or you could open it up and carefully disconnect / reconnect the battery connector to force a power off / reset. I had that happen once with my H2O that nothing else worked.

In this case it could also be the internal microsd card failed.

Alice98 · 10-22-2016, 09:35 AM

Quote:

Originally Posted by frostschutz

The light is on?

Is it always on, at the same level, or is it off temporarily when you reboot/press the pinhole reset button/hold the power switch for long time, ...?

If the light goes off, and back on again, that suggests the device is rebooting properly but the screen itself no longer receives updates. This could be a broken screen, loose connector, or anything.

If the light stays on and does not change ever, it could suggest that the device somehow had a hard lockup and does not even reboot anymore. If the reset key does not work either, you can either wait until the battery runs out completely (batteries hate that though), or you could open it up and carefully disconnect / reconnect the battery connector to force a power off / reset. I had that happen once with my H2O that nothing else worked.

In this case it could also be the internal microsd card failed.

It's always on unless i try to reset\turn it off. Every few tries it will turn off untill a few tries after it will turn on again.
I'll try to open it up and see if it helps.

thank you!

frostschutz · 10-22-2016, 11:10 AM

Replacing the SD card might be worth a try. Good luck.

robko · 10-22-2016, 11:34 AM

Have you tried holding the power button down for 30-40 seconds? With luck the light should go off at some point during that and stay off. That will have turned the device off. Then you hopefully be able to get it to reset or restart. If you never get the device truly turned off it can be caught up in loops and not want to reset or restart.

Alice98 · 10-22-2016, 01:08 PM

Quote:

Originally Posted by robko

Have you tried holding the power button down for 30-40 seconds? With luck the light should go off at some point during that and stay off. That will have turned the device off. Then you hopefully be able to get it to reset or restart. If you never get the device truly turned off it can be caught up in loops and not want to reset or restart.

I tried it and the light went off but after a few seconds it turned on again:\

From the comments here i'm pretty sure that the screen is the problem-is there a way to fix a broken screen?

frostschutz · 10-22-2016, 01:19 PM

Quote:

Originally Posted by Alice98

From the comments here i'm pretty sure that the screen is the problem-is there a way to fix a broken screen?

Depends what's broken exactly.

Basically the only thing that would be trivial to fix is if the connector somehow fell out of its socket.

If the glass substrate is broken - usually this results in visible artifacts on screen but not always - the only way is to get a new screen from somewhere. Usually too expensive / better to invest in a new model. And even if you manage to procure a new screen, you still have to be able to perform the actual replacement & hope that this actually fixes things. If you're unlucky you'll have spent monies on new screen but device still broke afterwards.

SnowStyle · 10-22-2016, 01:45 PM

Hello,

i had similar problem quite some time ago, it was frozen forever, no button or reset was working anymore.
by opening it, i noticed a double-cable (black and red if i remember correctly) was damaged, they were misplaced and each pression on the kobo was bitting them a little, it makes a short-circuit. so it is just powered off.
If it is the same for you, just put some scotch-tape around each cable separatly, and place them correctly so they don't get damaged again.

10-22-2016, 08:48 AM	#1
Alice98 Junior Member Posts: 8 Karma: 10 Join Date: Oct 2016 Device: Kobo glo	Kobo glo froze on sleeping mode Hi, I have a Kobo glo (for around 1.5 years now). Yestreday i tried to turn it on from sleeping mode but it didn't work. It happened before when the battery wasn't charged so i simply charged it over-night. In the morning it was still frozen-i tried turning it off, basic reset and even factory reset-non worked. I heared that it might be a broken screen but there isn't even a scratch on it. The wierd thing is that the light is on as well. Sorry for bad English Thanks in advance!

10-22-2016, 09:20 AM	#2
frostschutz Linux User Posts: 2,279 Karma: 6123806 Join Date: Sep 2010 Location: Heidelberg, Germany Device: none	The light is on? Is it always on, at the same level, or is it off temporarily when you reboot/press the pinhole reset button/hold the power switch for long time, ...? If the light goes off, and back on again, that suggests the device is rebooting properly but the screen itself no longer receives updates. This could be a broken screen, loose connector, or anything. If the light stays on and does not change ever, it could suggest that the device somehow had a hard lockup and does not even reboot anymore. If the reset key does not work either, you can either wait until the battery runs out completely (batteries hate that though), or you could open it up and carefully disconnect / reconnect the battery connector to force a power off / reset. I had that happen once with my H2O that nothing else worked. In this case it could also be the internal microsd card failed. Last edited by frostschutz; 10-22-2016 at 09:24 AM.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Glo Kobo Glo frozen on sleeping mode forerver	redplanet	Kobo Reader	15	09-10-2017 06:25 PM
KOBO GLO block in sleep mode	zharg	Kobo Tablets	5	03-19-2014 01:37 PM
No Mass Storage mode any more with Kobo Glo Software 2.6.1 ?	mjost	Kobo Reader	3	07-12-2013 04:49 AM
pdf broken in landscape mode - kobo glo 2.3.1	winstonsmith	Kobo Tablets	1	01-03-2013 12:48 PM
Kobo Glo - Sleep Mode behaviour	Dayle	Kobo Reader	3	10-11-2012 05:31 PM

10-22-2016, 11:10 AM	#4
frostschutz Linux User Posts: 2,279 Karma: 6123806 Join Date: Sep 2010 Location: Heidelberg, Germany Device: none	Replacing the SD card might be worth a try. Good luck.

10-22-2016, 11:34 AM	#5
robko Wizard Posts: 2,454 Karma: 5469320 Join Date: Jul 2010 Device: Kobo	Have you tried holding the power button down for 30-40 seconds? With luck the light should go off at some point during that and stay off. That will have turned the device off. Then you hopefully be able to get it to reset or restart. If you never get the device truly turned off it can be caught up in loops and not want to reset or restart.

10-22-2016, 01:45 PM	#8
SnowStyle Junior Member Posts: 1 Karma: 10 Join Date: Oct 2016 Device: Kobo	Hello, i had similar problem quite some time ago, it was frozen forever, no button or reset was working anymore. by opening it, i noticed a double-cable (black and red if i remember correctly) was damaged, they were misplaced and each pression on the kobo was bitting them a little, it makes a short-circuit. so it is just powered off. If it is the same for you, just put some scotch-tape around each cable separatly, and place them correctly so they don't get damaged again.