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Old 01-11-2012, 12:01 AM   #61
tmkious
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too many activations......

My ade is also giving me the same error code. I have tried going to adobe site to start a web support ticket but its not letting me.How do i get this reset? This is so frusterating.
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Old 01-11-2012, 03:58 AM   #62
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Via Adobe... You must enter a ticket or give them a call.
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Old 01-11-2012, 05:39 PM   #63
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Looks like Adobe changed it's support website again... try this:
  • Go to http://www.adobe.com/support/digitaleditions
  • Click on Submit a Web case
  • This should take you to the customer support portal.
  • Choose 'Using a product or service' for the 'Choose Issue Type' drop down list...
  • Next select the 'I am an enterprise customer, partner, or developer and have purchased a support plan.' - yes this is not true, but it's the only way to get the ticket started and Adobe should be slapped for putting this under here (It didn't used to be).
  • This will cause 'Choose Products' to show up - select 'Additional Products' and then select Adobe Digital Editions and then hit continue.
This should take you to a form to fill out - make sure to put the full and complete error message (which contains the number version of your user id - which will make sure they get the right account) in the details box.
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Old 09-11-2018, 05:01 AM   #64
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TOO MANY ACTIVATIONS

Quote:
Originally Posted by Jim Lester View Post
What's the case #?

Hi Jim.
Case Number: ADB-3519078-M4P7.
Can you help reseting my account (victor.moreira@mail.com)?
Thanks.
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Old 09-11-2018, 05:32 AM   #65
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Jim hasn't been on MobileRead for about three years, and hasn't posted for about five. I don't think he'll be able to help.
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Old 09-12-2018, 05:09 AM   #66
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TOO MANY ACTIVATIONS

Hi pdurrant.
Can you help?
Do you know someone who can?
I'm waiting for more than 2 weeks for my account to be reseted.
Thank you
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Old 09-12-2018, 05:16 AM   #67
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Only Adobe can help. This page gives a link through which you should be able to contact them.

Otherwise try to contact them here: https://helpx.adobe.com/contact.html
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