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Old 03-26-2020, 05:26 PM   #1
NonSkidSurface
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NOOK doesn't have recognizable folders

I just bought my 3rd Nook - a GlowLight 3. All works fine but when I open it with my PC to explore files and folders, (I want to add my own screensavers), the file names are gibberish - characters that I can't decipher. I only see something about Adobe, Calibre, and My Files. Any ideas why this is happening?
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Old 03-26-2020, 05:35 PM   #2
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Got a screen capture so we can see?
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Old 03-26-2020, 06:09 PM   #3
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The nook firmware is garbage and you'll need to root to do anything with it.
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Old 03-27-2020, 03:29 AM   #4
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I haven't rooted any of the 3 devices but maybe it's time to do that. Below is a partial capture of what I see in the NOOK system.

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Old 03-27-2020, 05:28 AM   #5
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I have never seen anything like that before. Just to get things straight:

What O/S are you using?
Have you factory re-set the Nook?

If it is new, can you take it back? I realize this is a bad time for that, but I wonder if it's indicative of a corrupt drive?
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Old 03-27-2020, 06:31 AM   #6
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Originally Posted by Bookstooge View Post
I have never seen anything like that before. Just to get things straight:

What O/S are you using?
Have you factory re-set the Nook?

If it is new, can you take it back? I realize this is a bad time for that, but I wonder if it's indicative of a corrupt drive?
It's all stock, and the OS is Android 4.4.2 KitKat according to BN website. App Version 50.0.117 / 5.0.5.35. I can try a reset later this evening.

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Old 03-27-2020, 05:43 PM   #7
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Sorry, I meant what O/S is on your computer?
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Old 03-27-2020, 06:32 PM   #8
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Sorry, I meant what O/S is on your computer?
Some version of Windows given that the screen capture is some version Windows Explorer.
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Old 03-28-2020, 07:07 AM   #9
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Windows 10. My 2 other Nooks show normal folder names. I could return this new one, but yet it works flawlessly so I am inclined to just keep it. It does work fine with Calibre. I was thinking a Nook reader had to have a SD port in order to root it. Am I wrong about that?
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Old 03-28-2020, 07:22 AM   #10
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Did you try the factory re-set? I'd do that before making a decision about returning/keeping it.

As for rooting, I can't hazard a guess. I've never gone down that path. Sorry I can't help.
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Old 03-28-2020, 07:36 AM   #11
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Just curious...

For other Nook owners, do Nooks usually have that many folders in the root directory?
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Old 03-28-2020, 09:21 AM   #12
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I would do a factory reset and see what happens from there.
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Old 03-28-2020, 12:12 PM   #13
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I did a factory reset, but there is no difference. I tried to perform a hard reset, but nothing happens when I press both the home button and the power button. Since all other functions work OK, I guess I will just keep the reader and forget adding my own screensavers. Not that important to me anyway. I want to thank you all for being so eager to help! I will monitor my thread in case someone wants me to try something else.
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Old 03-28-2020, 04:21 PM   #14
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I would seriously consider returning it then. If it won't hard reset and you're getting corrupted folder names, it could be a bad disc or something. Might be working fine now, but it could simply go at any time.

good luck!
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Old 03-28-2020, 05:56 PM   #15
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You've talked me into returning it. It is very new. Funny that the very 1st Nook that became available is still perfect - except it has 2 bright spots in the screen that bother me.

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