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Old 11-11-2019, 05:26 PM   #1
xenyo
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Posts: 6
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Join Date: Nov 2019
Device: Kobo Glo
Kobo Glo img

Hi everyone,

I have a Kobo Glo for 4 months and I was very happy with my e-book. But the other day, suddenly, it starts to turn off and turn on all time.
So I thought that it was problem of the software and did a factory reset (I shouldn't have done it) and I think that during the process the e-book turned off by itself, the screen went white and now i can't turn on the dispositive
I have tried the guides in this forum, I have tried to put and img in the internal SD card but this does nothing. I have tried with a Kobo Aura image because i can't find a Kobo Glo image.
Could any of you send me a correct image (.img) for Kobo Glo? I would like to try with an image for my e-book.
I will also appreciate advice on how to solve the problem.

Thank you very much in advance!
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Old 11-11-2019, 06:22 PM   #2
davidfor
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Posts: 24,907
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Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Firstly, if a Kobo device is not behaving properly, a factory reset is a sensible thing to do. If it doesn't survive a factory reset, then the problem was probably a lot worse than you thought.

Using the wrong image will not work. The devices have different hardware. I have sent you an image for the Glo. I would suggest using a new SD card when you restore it. The cards in the Glo seem to be failing and that causes problems like you are seeing.
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Old 11-12-2019, 03:21 AM   #3
xenyo
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Posts: 6
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Join Date: Nov 2019
Device: Kobo Glo
Thank you very much davidfor! It worked!!
Now I have the software working but I continue having the first problem.
The e-book turns on a off suddenly all time and the power button doesn't work well, I have to connect it to the pc or to the electricity to turn on.
I think it's a hardware problem...
Has anyone had the same problem and was able to solve it?

Thank you in advance!
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