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Old 09-18-2010, 09:34 PM   #1
Bureaucromancer
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Kobo Calibre recognition problem
My calibre software recently stopped detecting my Kobo at all. Everything else is normal, including ADE, Kobo Desktop and using it as mass storage, but Calibre just doesn't see it at all. This seems to have happened with an update, so I may be missing an interface change, but I have looked pretty hard, and the send to device option is greyed whatever I do, let alone finding the device management screen...

I've tried restoring a clean database to the device, and it hasn't changed anything. It still works perfectly with other programs, but isn't seen at all by Calibre. Any help for me?

This is a double post from the kobo forum, but since I'm not really sure if it's a calibre or Kobo problem I'm going to cross post.
Last edited by Bureaucromancer; 09-18-2010 at 09:43 PM.
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Old 09-18-2010, 09:36 PM   #2
kovidgoyal
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lGo to preferences->Advanced->Misc and click debug device detection and post the results.
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Old 09-19-2010, 12:18 PM   #3
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Device: Kobo
If it's any help the Kobo was attached at the time I ran this, as was an iPhone.

Version: 0.7.19
USB devices on system:
[u'usb\\root_hub&vid10de&pid036c&rev00a1',
u'usb\\root_hub20&vid10de&pid036d&rev00a2',
u'usb\\vid_046d&pid_c049&rev_5200',
u'usb\\vid_046d&pid_c049&rev_5200&mi_00',
u'usb\\vid_046d&pid_c049&rev_5200&mi_01',
u'usb\\vid_05ac&pid_1297&rev_0001',
u'usb\\vid_05ac&pid_1297&rev_0001&mi_00',
u'usb\\vid_2237&pid_4161&rev_0110']
Drives detected:
(0) G:\ ~ \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_KOBO_INC&P ROD_.KOBOEREADER&REV__062#KBN41603W00793&0#{53F563 07-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
Looking for ALEX
Looking for ANDROID
Looking for AVANT
Looking for AZBOOKA
Looking for BLACKBERRY
Looking for BOOQ
Looking for BOOX
Looking for COOL_ER
Looking for CYBOOK
Looking for DBOOK
Looking for E52
Looking for E71X
Looking for EB511
Looking for EB600
Looking for EBK52
Looking for ECLICTO
Looking for EDGE
Looking for ELONEX
Looking for ESLICK
Looking for FOLDER_DEVICE_FOR_CONFIG
Looking for GEMEI
Looking for GER2
Looking for HANLINV3
Looking for HANLINV5
Looking for ILIAD
Looking for INVESBOOK
Looking for IPAPYRUS
Looking for IREXDR1000
Looking for IREXDR800
Looking for IRIVER_STORY
Looking for ITALICA
Looking for ITUNES
u'usb\\vid_05ac&pid_1297&rev_0001'
u'usb\\vid_05ac&pid_1297&rev_0001&mi_00'
Looking for JETBOOK
Looking for KINDLE
Looking for KINDLE2
Looking for KINDLE_DX
Looking for KOBO
u'usb\\vid_2237&pid_4161&rev_0110'
Looking for KOGAN
Looking for MENTOR
Looking for MIBUK
Looking for N516
Looking for N770
Looking for N810
Looking for NEWSMY
Looking for NOOK
Looking for NUUT2
Looking for PALMPRE
Looking for PDNOVEL
Looking for POCKETBOOK301
Looking for POCKETBOOK360
Looking for PRS505
Looking for README
Looking for S60
Looking for SHINEBOOK
Looking for SNE
Looking for SOVOS
Looking for SPECTRA
Looking for SWEEX
Looking for TECLAST_K3
Looking for THEBOOK
Devices possibly connected: Kobo Reader Device Interface,
Trying to open Kobo Reader Device Interface ... OK
Main memory: 'G:\\'
Total space: (874881024, 0, 0)
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Old 09-19-2010, 12:23 PM   #4
kovidgoyal
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you can't have both an iphone and a Kobo attached at the same time
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Old 09-19-2010, 12:25 PM   #5
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Ok, here's a retest having unplugged the phone, reconnected the kobo and restarted Calibre.


Version: 0.7.19
USB devices on system:
[u'usb\\root_hub&vid10de&pid036c&rev00a1',
u'usb\\root_hub20&vid10de&pid036d&rev00a2',
u'usb\\vid_046d&pid_c049&rev_5200',
u'usb\\vid_046d&pid_c049&rev_5200&mi_00',
u'usb\\vid_046d&pid_c049&rev_5200&mi_01',
u'usb\\vid_2237&pid_4161&rev_0110']
Drives detected:
(0) G:\ ~ \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_KOBO_INC&P ROD_.KOBOEREADER&REV__062#KBN41603W00793&0#{53F563 07-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
Looking for ALEX
Looking for ANDROID
Looking for AVANT
Looking for AZBOOKA
Looking for BLACKBERRY
Looking for BOOQ
Looking for BOOX
Looking for COOL_ER
Looking for CYBOOK
Looking for DBOOK
Looking for E52
Looking for E71X
Looking for EB511
Looking for EB600
Looking for EBK52
Looking for ECLICTO
Looking for EDGE
Looking for ELONEX
Looking for ESLICK
Looking for FOLDER_DEVICE_FOR_CONFIG
Looking for GEMEI
Looking for GER2
Looking for HANLINV3
Looking for HANLINV5
Looking for ILIAD
Looking for INVESBOOK
Looking for IPAPYRUS
Looking for IREXDR1000
Looking for IREXDR800
Looking for IRIVER_STORY
Looking for ITALICA
Looking for ITUNES
Looking for JETBOOK
Looking for KINDLE
Looking for KINDLE2
Looking for KINDLE_DX
Looking for KOBO
u'usb\\vid_2237&pid_4161&rev_0110'
Looking for KOGAN
Looking for MENTOR
Looking for MIBUK
Looking for N516
Looking for N770
Looking for N810
Looking for NEWSMY
Looking for NOOK
Looking for NUUT2
Looking for PALMPRE
Looking for PDNOVEL
Looking for POCKETBOOK301
Looking for POCKETBOOK360
Looking for PRS505
Looking for README
Looking for S60
Looking for SHINEBOOK
Looking for SNE
Looking for SOVOS
Looking for SPECTRA
Looking for SWEEX
Looking for TECLAST_K3
Looking for THEBOOK
Devices possibly connected: Kobo Reader Device Interface,
Trying to open Kobo Reader Device Interface ... OK
Main memory: 'G:\\'
Total space: (874881024, 0, 0)
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Old 09-19-2010, 12:26 PM   #6
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Without the iphone the kobo should be detected correctly and apper in the calibre GUI. Certainly as er that debug output it is being detected correctly
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Old 09-19-2010, 12:30 PM   #7
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Actually, the device appeared after a minute, gave a communication error (which I didn't think to copy in it's entirety) and showed as empty. Ejecting and reconnecting fixed it. All very strange since I've tried with and without the phone and gotten the same thing, but maybe something to do with the database replacement? *shrugs*
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Old 09-19-2010, 12:44 PM   #8
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If you want to stop the iPhone interfering with the Kobo being seen then you can disable the Apple device driver.
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Old 09-19-2010, 02:10 PM   #9
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Quote:
Originally Posted by Bureaucromancer View Post
Actually, the device appeared after a minute, gave a communication error (which I didn't think to copy in it's entirety) and showed as empty. Ejecting and reconnecting fixed it. All very strange since I've tried with and without the phone and gotten the same thing, but maybe something to do with the database replacement? *shrugs*
Weird. If you see the error again, please post the details.

Tim
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