Sigil-0.8.4 not launching on Windows 7 Professional 32-bit

jwlewis · 06-06-2015, 05:41 PM

Sigil-0.8.4 will not display on my Windows 7 Professional 32-bit computer, I have been using Sigil daily and it was working fine. Today it will not launch but does appear as a process in Windows Task Manager. Restart computer did not solve problem. Uninstall Sigil 0.8.4 and reinstall did not solve the problem. Uninstall and reinstall Sigil-0.8.6 did not solve the problem. Any suggestions?

DiapDealer · 06-06-2015, 06:17 PM

What software did you recently install or update?

Sounds like the old "incompatible OpenSSL libraries on the system path" problem to me.

Try the Sigil version (the non-legacy one) from this post and see if it makes a difference (the one labeled: Windows 32-bit: Sigil v0.8.6 VS2013/Qt5.4.1-Angle for Vista or higher).

rubeus · 06-07-2015, 12:49 AM

Maybe a corrupt ini File. Delete the folder sigil-ebook in the AppData/Local folder after backing it up.

jwlewis · 06-08-2015, 04:55 PM

I deleted Sigil and installed the 32-bit non-legacy as DiapDealer suggested. The problem still remains. After launch, Sigil.exe shows as a process in Windows Task Manager (2432K) but does not appear on my display. I had Windows Update on auto the night this happened, so I uninstalled the last two updates. That's the only change made that I can think of. I have a dual boot MackBook Pro. When I launch Sigil 0.8.6 with the EPUB3 plugin, all works fine on the Mac side, so I am not dead in the water. Still I would like to figure out what happened on my Windows 7 Professional 32-bit system.

JSWolf · 06-08-2015, 05:44 PM

Try installing 0.8.6 for Windows in place of 0.8.4.

jwlewis · 06-08-2015, 05:48 PM

Quote:

Originally Posted by rubeus

Maybe a corrupt ini File. Delete the folder sigil-ebook in the AppData/Local folder after backing it up.

I took your advice and deleted sigil-ebook folder in the AppData/Local folder. Sigil instantly appeared on the screen and now all is well again. It took me a long time to locate that folder as it is hidden in the Users directory.

theducks · 06-08-2015, 07:01 PM

Quote:

Originally Posted by jwlewis

I took your advice and deleted sigil-ebook folder in the AppData/Local folder. Sigil instantly appeared on the screen and now all is well again. It took me a long time to locate that folder as it is hidden in the Users directory.

Keep a backup of Sigil.ini, corruption of that has been a problem in times past. Restore that and you usually are good to go again. (no need to remove the entire folder)

rubeus · 06-09-2015, 06:23 AM

Thats why i said: back it up. After reinstalling you can copy back piece by piece and see what file was corrupt in the end.

And as the issue isnt resolved having an empty ini file when running two instances of Sigil a back up of this folder is worth to have.

BetterRed · 06-09-2015, 05:54 PM

Quote:

Originally Posted by jwlewis

It took me a long time to locate that folder as it is hidden in the Users directory.

Suggestion to developers: Sigil to allow relocation of the %LOCALAPPDATA%\sigil-ebook directory via a Sigil specific environment variable eg SIGIL_CONFIGURATION

BR

rubeus · 06-10-2015, 10:00 AM

Users having problems to locate the AppData Folder will have problemss too in reconfigure that. Even if they know that this is possible most of them will not change it.

DiapDealer · 06-10-2015, 10:18 AM

It would be handy for completely separate installations. But I know the current code just leaves the user data location entirely up to Qt on all platforms.

The Portable Apps' version never seems to lag far behind, though; for those who want to maintain separate installations (each with their own configurations).

Doitsu · 06-10-2015, 11:07 AM

Quote:

Originally Posted by jwlewis

It took me a long time to locate that folder as it is hidden in the Users directory.

Quote:

Originally Posted by rubeus

Users having problems to locate the AppData Folder will have problemss too in reconfigure that.

The AppData folder can be easily accessed via the Sigil UI:

Edit > Preferences > Open Preferences Location

KevinH · 06-10-2015, 11:37 AM

And FWIW, Sigil uses the official location for "Application Support" files for each platform as these are provided by Qt.

Therefore on a Mac Platform this automatically maps to ~/Library/Application Support/.

Of course - the morons at Apple felt in their more recent versions of the OS that it would be dangerous to actually allow poor Granny and Grandpa to see their own Library folder!

I spent over 2 hours trying to explain to my mother (absorbing international phone charges to boot) how to find that folder until I figured out it had been disabled. Talking her through doing:

chflags nohidden ~/Library

in Terminal.app was even worse. I forgot about Go->Go To Folder in the menus.

Even after all of this, according to Qt, these are the correct platform specific places for these types of Application specific support files.

KevinH

rubeus · 06-10-2015, 01:41 PM

Quote:

Originally Posted by Doitsu

The AppData folder can be easily accessed via the Sigil UI:

Edit > Preferences > Open Preferences Location

I'm using Sigil since 034 but never noticed this button

BetterRed · 06-10-2015, 06:09 PM

null Ψ²

06-06-2015, 05:41 PM	#1
jwlewis Junior Member Posts: 8 Karma: 10 Join Date: May 2015 Device: iPad	Sigil-0.8.4 not launching on Windows 7 Professional 32-bit Sigil-0.8.4 will not display on my Windows 7 Professional 32-bit computer, I have been using Sigil daily and it was working fine. Today it will not launch but does appear as a process in Windows Task Manager. Restart computer did not solve problem. Uninstall Sigil 0.8.4 and reinstall did not solve the problem. Uninstall and reinstall Sigil-0.8.6 did not solve the problem. Any suggestions?

06-06-2015, 06:17 PM	#2
DiapDealer Grand Sorcerer Posts: 27,553 Karma: 193191846 Join Date: Jan 2010 Device: Nexus 7, Kindle Fire HD	What software did you recently install or update? Sounds like the old "incompatible OpenSSL libraries on the system path" problem to me. Try the Sigil version (the non-legacy one) from this post and see if it makes a difference (the one labeled: Windows 32-bit: Sigil v0.8.6 VS2013/Qt5.4.1-Angle for Vista or higher). Last edited by DiapDealer; 06-06-2015 at 06:20 PM.

06-10-2015, 06:09 PM	#15
BetterRed null operator (he/him) Posts: 20,590 Karma: 26954694 Join Date: Mar 2012 Location: Sydney Australia Device: none	null Ψ² Last edited by BetterRed; 06-10-2015 at 07:56 PM.

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06-07-2015, 12:49 AM	#3
rubeus Banned Posts: 272 Karma: 1224588 Join Date: Sep 2014 Device: Sony PRS 650	Maybe a corrupt ini File. Delete the folder sigil-ebook in the AppData/Local folder after backing it up.

06-08-2015, 04:55 PM	#4
jwlewis Junior Member Posts: 8 Karma: 10 Join Date: May 2015 Device: iPad	I deleted Sigil and installed the 32-bit non-legacy as DiapDealer suggested. The problem still remains. After launch, Sigil.exe shows as a process in Windows Task Manager (2432K) but does not appear on my display. I had Windows Update on auto the night this happened, so I uninstalled the last two updates. That's the only change made that I can think of. I have a dual boot MackBook Pro. When I launch Sigil 0.8.6 with the EPUB3 plugin, all works fine on the Mac side, so I am not dead in the water. Still I would like to figure out what happened on my Windows 7 Professional 32-bit system.

06-08-2015, 05:44 PM	#5
JSWolf Resident Curmudgeon Posts: 74,044 Karma: 129333562 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Try installing 0.8.6 for Windows in place of 0.8.4.

06-09-2015, 06:23 AM	#8
rubeus Banned Posts: 272 Karma: 1224588 Join Date: Sep 2014 Device: Sony PRS 650	Thats why i said: back it up. After reinstalling you can copy back piece by piece and see what file was corrupt in the end. And as the issue isnt resolved having an empty ini file when running two instances of Sigil a back up of this folder is worth to have.

06-10-2015, 10:00 AM	#10
rubeus Banned Posts: 272 Karma: 1224588 Join Date: Sep 2014 Device: Sony PRS 650	Users having problems to locate the AppData Folder will have problemss too in reconfigure that. Even if they know that this is possible most of them will not change it.

06-10-2015, 10:18 AM	#11
DiapDealer Grand Sorcerer Posts: 27,553 Karma: 193191846 Join Date: Jan 2010 Device: Nexus 7, Kindle Fire HD	It would be handy for completely separate installations. But I know the current code just leaves the user data location entirely up to Qt on all platforms. The Portable Apps' version never seems to lag far behind, though; for those who want to maintain separate installations (each with their own configurations).

06-10-2015, 11:37 AM	#13
KevinH Sigil Developer Posts: 7,658 Karma: 5433388 Join Date: Nov 2009 Device: many	And FWIW, Sigil uses the official location for "Application Support" files for each platform as these are provided by Qt. Therefore on a Mac Platform this automatically maps to ~/Library/Application Support/. Of course - the morons at Apple felt in their more recent versions of the OS that it would be dangerous to actually allow poor Granny and Grandpa to see their own Library folder! I spent over 2 hours trying to explain to my mother (absorbing international phone charges to boot) how to find that folder until I figured out it had been disabled. Talking her through doing: chflags nohidden ~/Library in Terminal.app was even worse. I forgot about Go->Go To Folder in the menus. Even after all of this, according to Qt, these are the correct platform specific places for these types of Application specific support files. KevinH

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