Two More Weeks!!! :(

secretsubscribe · 08-21-2007, 12:29 PM

I purchased a sony reader through the Sony Card deal. I was just told that after two weeks of waiting I need to wait 2-3 more weeks because they're on back order.

It was a real let down. It was the gadget highlight of the week.
Just needed to complain a little cause I can't really complain much. It was only $60.

I just wonder why processing time takes so long.

wyldkit · 08-21-2007, 12:44 PM

Drat. That's what they told me too.

Since someone at Sony Rewards last week had told me the Reader had been shipped, I was hoping that the info about the backorder was in error, but it looks like I'm waiting as well.

secretsubscribe · 08-21-2007, 01:27 PM

I looked at your post. I ordered on August 3rd.
I was tempted to go to the local retail store and pick on up, then get the money back by putting the one i get from Sony Rewards on ebay.

But I'll just wait.

...must wait...

JSWolf · 08-21-2007, 01:29 PM

I'm trying to get a Sony Reader via the credit card offer. I have yet to find out if I have been approved.

secretsubscribe · 08-28-2007, 05:52 PM

To anyone who ordered on or around the 3rd, I just received my shipping confirmation. Its shipped USPS through. No way of tracking.

KlondikeGeoff · 08-28-2007, 06:11 PM

Quote:

Originally Posted by secretsubscribe

To anyone who ordered on or around the 3rd, I just received my shipping confirmation. Its shipped USPS through. No way of tracking.

Are you sure? I have had things shipped "Priority" or similar USPS, and got a tracking number, which could check out on their website. Worked well.

LaughingVulcan · 08-28-2007, 06:19 PM

Quote:

Originally Posted by KlondikeGeoff

Are you sure? I have had things shipped "Priority" or similar USPS, and got a tracking number, which could check out on their website. Worked well.

Priority mail is only tracked if it's sent Certified or Registered. Fortunately it usually only takes 2-3 days to most locations. Edit to add: And adding certified to Priority increases the shipping price, too, by just a little.

To get automatic tracking it has to be sent Express Mail (which is at least 4 times as expensive - about $17 versus $4 or so.)

Kilarney · 08-28-2007, 07:46 PM

How did you find out that it shipped? Did you get an email?

secretsubscribe · 08-28-2007, 07:51 PM

I received a sparse email, thanking me for my order and informing me that it had been shipped at around 5pm Eastern.

wyldkit · 08-28-2007, 08:12 PM

Quote:

Originally Posted by secretsubscribe

I received a sparse email, thanking me for my order and informing me that it had been shipped at around 5pm Eastern.

I got the same email, around the same time today. I ordered on Aug. 2.

Kilarney · 08-28-2007, 08:14 PM

I ordered on 8/27, so I guess I've got a little while longer to wait! ;-) I was just hoping that maybe they shipped out a huge batch today.

Mark Sly · 08-29-2007, 06:17 PM

Woo Hoo! I just got my shipment confirmation!

I ordered on Aug 7, BTW. Been waiting on pins and needles for this thing...

mdhuang · 08-29-2007, 07:23 PM

Ordered mine on 8/14 and shipped today.

craigwillie · 08-29-2007, 09:26 PM

I'm sure it is some kind of error, but here is the email I received today

I'll let you know what I find out when I am able to call them.

08/29/2007

Dear XXXXX XXXXX:

We regret to inform you that your Sony Rewards Order XXXXXX for the FRPRS500U has been cancelled because this item is no longer available. We apologize for any inconvenience this may cause.

Visit Sony Rewards soon to find great new deals and browse our latest products at www.sonyrewards.com!

Please do not respond to this email. If you need to contact us, please e-mail customer service directly at customerservice@sonyrewards.sel.sony.com.

Thank you,

The Sony Rewards Team

mdhuang · 08-29-2007, 11:44 PM

Quote:

Originally Posted by craigwillie

I'm sure it is some kind of error, but here is the email I received today

I'll let you know what I find out when I am able to call them.

08/29/2007

Dear XXXXX XXXXX:

We regret to inform you that your Sony Rewards Order XXXXXX for the FRPRS500U has been cancelled because this item is no longer available. We apologize for any inconvenience this may cause.

Visit Sony Rewards soon to find great new deals and browse our latest products at www.sonyrewards.com!

Please do not respond to this email. If you need to contact us, please e-mail customer service directly at customerservice@sonyrewards.sel.sony.com.

Thank you,

The Sony Rewards Team

This can happen if it is your second order. My second order got cancelled as well. They started to close the loophole yesterday according to Customer Service. Well, at least I got one.

08-21-2007, 12:29 PM	#1
secretsubscribe Enthusiast Posts: 26 Karma: 11777 Join Date: Jun 2007 Location: Brooklyn Device: PRS-500,Treo 750, Archos 605 Wifi	Two More Weeks!!! :( I purchased a sony reader through the Sony Card deal. I was just told that after two weeks of waiting I need to wait 2-3 more weeks because they're on back order. It was a real let down. It was the gadget highlight of the week. Just needed to complain a little cause I can't really complain much. It was only $60. I just wonder why processing time takes so long.

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08-21-2007, 12:44 PM	#2
wyldkit Connoisseur Posts: 62 Karma: 2162 Join Date: Jul 2007 Location: Chicago, IL Device: Sony PRS-500 (until I have enough Sony Rewards points for the PRS-300)	Drat. That's what they told me too. Since someone at Sony Rewards last week had told me the Reader had been shipped, I was hoping that the info about the backorder was in error, but it looks like I'm waiting as well.

08-21-2007, 01:27 PM	#3
secretsubscribe Enthusiast Posts: 26 Karma: 11777 Join Date: Jun 2007 Location: Brooklyn Device: PRS-500,Treo 750, Archos 605 Wifi	I looked at your post. I ordered on August 3rd. I was tempted to go to the local retail store and pick on up, then get the money back by putting the one i get from Sony Rewards on ebay. But I'll just wait. ...must wait...

08-21-2007, 01:29 PM	#4
JSWolf Resident Curmudgeon Posts: 73,970 Karma: 128903378 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	I'm trying to get a Sony Reader via the credit card offer. I have yet to find out if I have been approved.

08-28-2007, 05:52 PM	#5
secretsubscribe Enthusiast Posts: 26 Karma: 11777 Join Date: Jun 2007 Location: Brooklyn Device: PRS-500,Treo 750, Archos 605 Wifi	To anyone who ordered on or around the 3rd, I just received my shipping confirmation. Its shipped USPS through. No way of tracking.

08-28-2007, 07:46 PM	#8
Kilarney Connoisseur Posts: 84 Karma: 100 Join Date: Aug 2007 Device: Sony Reader PRS-500	How did you find out that it shipped? Did you get an email?

08-28-2007, 07:51 PM	#9
secretsubscribe Enthusiast Posts: 26 Karma: 11777 Join Date: Jun 2007 Location: Brooklyn Device: PRS-500,Treo 750, Archos 605 Wifi	I received a sparse email, thanking me for my order and informing me that it had been shipped at around 5pm Eastern.

08-28-2007, 08:14 PM	#11
Kilarney Connoisseur Posts: 84 Karma: 100 Join Date: Aug 2007 Device: Sony Reader PRS-500	I ordered on 8/27, so I guess I've got a little while longer to wait! ;-) I was just hoping that maybe they shipped out a huge batch today.

08-29-2007, 06:17 PM	#12
Mark Sly Junior Member Posts: 1 Karma: 10 Join Date: Jul 2007 Device: Sony PRS-500	Woo Hoo! I just got my shipment confirmation! I ordered on Aug 7, BTW. Been waiting on pins and needles for this thing...

08-29-2007, 07:23 PM	#13
mdhuang Bookworm Posts: 113 Karma: 154 Join Date: Aug 2007 Device: Sony CLIE NX80V, PRS-500	Ordered mine on 8/14 and shipped today.

08-29-2007, 09:26 PM	#14
craigwillie Member Posts: 12 Karma: 78 Join Date: Jul 2007 Device: rooted nook	I'm sure it is some kind of error, but here is the email I received today I'll let you know what I find out when I am able to call them. 08/29/2007 Dear XXXXX XXXXX: We regret to inform you that your Sony Rewards Order XXXXXX for the FRPRS500U has been cancelled because this item is no longer available. We apologize for any inconvenience this may cause. Visit Sony Rewards soon to find great new deals and browse our latest products at www.sonyrewards.com! Please do not respond to this email. If you need to contact us, please e-mail customer service directly at customerservice@sonyrewards.sel.sony.com. Thank you, The Sony Rewards Team

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