im returning dx. too heavy and pdf

oncdoc · 06-15-2009, 11:34 PM

kinda unsatisfactory to me. rather continue using calibre and convert. at least its readable then.

NOw what do i tell amazon to get my money back. I have not returned much to them. should i simply say dissatisfied?

shucks. wanted to like it.

sirbruce · 06-15-2009, 11:39 PM

You can return it for free in 30 days, no questions asked. I suppose if they ask say that you wanted better PDF support... notes, annotations, dictionary lookup, zoom, etc.

301verbs · 06-16-2009, 12:35 AM

To be honest, I'd give them the reasons even if they don't ask (at least about things they can still change, like the PDF support. I figure they can't do much about the weight at this point.)

The reason is that while individual complaints probably get little attention, the chances of them being taken seriously are higher if they're backed by action (like returning the product).

daffy4u · 06-16-2009, 12:46 AM

Sorry you have to return it but it's great that you were able to give it a good test to know if it would work for you or not. Now you won't have to wonder. There are so many cool devices coming that you'll probably find something that you'll like.

oncdoc · 06-16-2009, 12:52 AM

thanks daffy. yeah love my kindle 2, will wait for the technology to mature more and prices will also come down hand in hand.

Lbooker · 06-16-2009, 02:52 AM

Good! Amazon deliberately crippled the PDF software of the DX (if we consider their manpower, and the time elapsed since the first Kindle, and the little they did to improve their firmware compared to companies like Lbook and iRex), and they have to pay the price with unsatisfied customers drawing the logical consequence and returning the DX.
Serious readers should send a strong message to Amazon. They want the best, richest reading environment possible, and they should not accept less than that.

jxh11215 · 06-16-2009, 11:43 AM

I am waiting another week or so to see if they send out an update, but if we don't get one am returning because I got better pdf support converting myself and putting on the K2. I'm really bummed because I wanted a good reason to keep this device.

elmoglick · 06-16-2009, 01:14 PM

Quote:

Originally Posted by jxh11215

I am waiting another week or so to see if they send out an update, but if we don't get one am returning because I got better pdf support converting myself and putting on the K2. I'm really bummed because I wanted a good reason to keep this device.

I'd be very interested to learn how converted PDFs display on the DX. If they're pretty close, this would be the preferable way to view these docs.

El

jharker · 06-16-2009, 01:52 PM

Personally, I'm pretty satisfied with the pdf capabilities on the DX. Sure, it could do more, but I'm quite happy with what it does.

I had a long post here but decided to trim it. Suffice to say, sometimes I think the pdf version looks MUCH better on the DX than the Amazon reflowable version.

kevindorsey · 06-17-2009, 02:15 PM

Its going to be interesting to see how Amazon handles complains from this release going into K3.

krisk · 06-17-2009, 04:49 PM

Quote:

Originally Posted by sirbruce

You can return it for free in 30 days, no questions asked. I suppose if they ask say that you wanted better PDF support... notes, annotations, dictionary lookup, zoom, etc.

and FOLDERS!

Teddman · 06-17-2009, 05:39 PM

Quote:

Originally Posted by oncdoc

kinda unsatisfactory to me. rather continue using calibre and convert. at least its readable then.

Is there a way for Calibre to convert pdf's so they have full justification on a 6" screen? For Kindle or even for Sony's 505?

JSWolf · 06-17-2009, 05:40 PM

Quote:

Originally Posted by Teddman

Is there a way for Calibre to convert pdf's so they have full justification on a 6" screen? For Kindle or even for Sony's 505?

That is not Calibre's job. That has to do with how the PDF was originally created.

cmcarpenter · 06-17-2009, 06:18 PM

I've been considering a DX for reading books from Google books. Has anyone tried them on the DX?

The comment about the DX being too heavy discourages me too.

Sonist · 06-17-2009, 07:06 PM

Quote:

Originally Posted by cmcarpenter

...

The comment about the DX being too heavy discourages me too.

The PDF capabilities suck. It's a basic image viewer. Nothing else. Amazon sucks for crippling it so terribly.

As for being too heavy, it depends. It is lighter than many hard-cover books, but certainly heavier than the Kindle 2.

If you read in bed, or in a chair, or at a table, it's really not an issue.

06-15-2009, 11:34 PM	#1
oncdoc Addict Posts: 299 Karma: 300 Join Date: May 2009 Device: kindle, pocket pro	im returning dx. too heavy and pdf kinda unsatisfactory to me. rather continue using calibre and convert. at least its readable then. NOw what do i tell amazon to get my money back. I have not returned much to them. should i simply say dissatisfied? shucks. wanted to like it.

06-16-2009, 02:52 AM	#6
Lbooker Addict Posts: 316 Karma: 1021312 Join Date: Jun 2009 Device: Sony PRS-T1	Good! Amazon deliberately crippled the PDF software of the DX (if we consider their manpower, and the time elapsed since the first Kindle, and the little they did to improve their firmware compared to companies like Lbook and iRex), and they have to pay the price with unsatisfied customers drawing the logical consequence and returning the DX. Serious readers should send a strong message to Amazon. They want the best, richest reading environment possible, and they should not accept less than that. Last edited by Lbooker; 06-17-2009 at 04:24 AM.

06-16-2009, 01:52 PM	#9
jharker Developer Posts: 345 Karma: 3473 Join Date: Apr 2007 Location: Brooklyn, NY, USA Device: iRex iLiad v1, Blackberry Tour, Kindle DX, iPad.	Personally, I'm pretty satisfied with the pdf capabilities on the DX. Sure, it could do more, but I'm quite happy with what it does. I had a long post here but decided to trim it. Suffice to say, sometimes I think the pdf version looks MUCH better on the DX than the Amazon reflowable version. Last edited by jharker; 06-16-2009 at 02:00 PM.

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06-15-2009, 11:39 PM	#2
sirbruce Provocateur Posts: 1,859 Karma: 505847 Join Date: Feb 2009 Location: Columbus, OH Device: Kindle Touch, Kindle 2, Kindle DX, iPhone 3GS	You can return it for free in 30 days, no questions asked. I suppose if they ask say that you wanted better PDF support... notes, annotations, dictionary lookup, zoom, etc.

06-16-2009, 12:35 AM	#3
301verbs Enthusiast Posts: 27 Karma: 12 Join Date: May 2009 Device: none yet	To be honest, I'd give them the reasons even if they don't ask (at least about things they can still change, like the PDF support. I figure they can't do much about the weight at this point.) The reason is that while individual complaints probably get little attention, the chances of them being taken seriously are higher if they're backed by action (like returning the product).

06-16-2009, 12:46 AM	#4
daffy4u I'm Super Kindle-icious Posts: 6,734 Karma: 2434103 Join Date: Apr 2008 Location: Long Drive, Calinadia Candafornia Device: KDXG, KT, Oasis	Sorry you have to return it but it's great that you were able to give it a good test to know if it would work for you or not. Now you won't have to wonder. There are so many cool devices coming that you'll probably find something that you'll like.

06-16-2009, 12:52 AM	#5
oncdoc Addict Posts: 299 Karma: 300 Join Date: May 2009 Device: kindle, pocket pro	thanks daffy. yeah love my kindle 2, will wait for the technology to mature more and prices will also come down hand in hand.

06-16-2009, 11:43 AM	#7
jxh11215 Connoisseur Posts: 64 Karma: 142 Join Date: Jul 2008 Device: Kindle 1 & Kindle 2	I am waiting another week or so to see if they send out an update, but if we don't get one am returning because I got better pdf support converting myself and putting on the K2. I'm really bummed because I wanted a good reason to keep this device.

06-17-2009, 02:15 PM	#10
kevindorsey Evangelist Posts: 488 Karma: 258 Join Date: Mar 2009 Device: kindle	Its going to be interesting to see how Amazon handles complains from this release going into K3.

06-17-2009, 06:18 PM	#14
cmcarpenter Carolyn Carpenter Posts: 8 Karma: 10 Join Date: Jun 2009 Location: Richmond, Virginia Device: Sony PRS-950	I've been considering a DX for reading books from Google books. Has anyone tried them on the DX? The comment about the DX being too heavy discourages me too.