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Old 07-22-2015, 10:28 AM   #1
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Red face Waaaaaa!

I broke my kindle voyage. It didn't stand a chance; I fell on it. So I ordered the new Paperwhite. Should be here tomorrow......Oh by the way, I got scratches & bruises all over.
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Old 07-22-2015, 10:33 AM   #2
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That's terrible news - your fall and the broken Voyage.
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Old 07-22-2015, 11:28 AM   #3
booklover6
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I'm so sorry. May your bitter regrets lessen with time.
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Old 07-22-2015, 11:41 AM   #4
patrickt
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Old 07-22-2015, 02:59 PM   #5
Barbara1955
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Still under warrenty contact CS they send you another one! My son put his knee on my 1st k3 they replaced it!
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Old 07-23-2015, 01:56 AM   #6
HarryT
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The warranty is irrelevant. This is not a situation to which the warranty applies. The warranty covers the device spontaneously developing a fault, not the user breaking it.
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Old 07-23-2015, 07:08 AM   #7
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Forget about warranty.

.....but sometimes Amazon has a big heart. Just tell them the truth. You might get a coupon out of it, or a discount toward a new Kindle.
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Old 07-23-2015, 12:37 PM   #8
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I broke my Kindle playing handball with it. I dropped it in the bathroom--I read a lot there as I get old--and when I grabbed for it I missed and slapped it into the tile over concrete wall at about 20 mph.

I called and got a replacement with a discount that made me happy. Was it a refurb? I really didn't care.
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Old 07-23-2015, 02:03 PM   #9
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Quote:
Originally Posted by patrickt View Post
I broke my Kindle playing handball with it. I dropped it in the bathroom--I read a lot there as I get old--and when I grabbed for it I missed and slapped it into the tile over concrete wall at about 20 mph.

I called and got a replacement with a discount that made me happy. Was it a refurb? I really didn't care.

Well, there you go, then! It pays to be truthful; although frankly, I doubt the part about not caring.
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Old 07-23-2015, 05:06 PM   #10
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I wouldn't feel right trying to get a free one. Instead I ordered the newest PW. Got it already. Like it a lot, but then I liked my PW1 too. Did notice the size & weight difference though.
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Old 07-24-2015, 06:30 AM   #11
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Erm, what size difference?
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Old 07-24-2015, 12:41 PM   #12
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The PW is a it bigger & heavier. Not much.
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Old 07-24-2015, 01:32 PM   #13
kay07
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I sat on my first kindle, I actually just put it in my back pocket and went driving... I know, I'm stupid... Amazon replaced it, they are nice sometimes. I do buy a lot of content though, maybe it was that, don't know.

I wish you a speedy recovery.
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Old 07-24-2015, 02:13 PM   #14
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Actually I'm pretty sure that all three versions paperwhites are the same size. They all fit into the amazon official case which is very form fitting. There may be a little weight difference between the versions though.
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Old 07-24-2015, 03:06 PM   #15
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Quote:
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Actually I'm pretty sure that all three versions paperwhites are the same size. They all fit into the amazon official case which is very form fitting. There may be a little weight difference between the versions though.
The PW's are all the same size. The OP is coming from a Voyage though which is smaller and lighter.
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