LED stays on, meaning the capactivie button no longer works

ajoyk · 07-13-2009, 04:45 PM

Happened while flipping through a 400-page PDF file. The LED associated
with the capacitive button went solid green, disabling the entire row of
buttons. Happened once for the lower row, and once for the right side row.
With the lower row frozen, tried turning it off with the stylus. Could not turn
it back on with the middle button. Resetting always works, and the stylus
menus also work. Version 1.6 of firmware. Help/comments appreciated.

PDF reading does work great. Reasonably fast, quite clear, and excellent
scribbling abilities.

tjdean256 · 07-13-2009, 06:36 PM

Welcome to the forum.

1st, make sure you are not using a wall charger. Several will cause this type of behavior. If that is not the problem, does it occur with other PDF documents. Sometimes when turning to a page with a figure with lots and lots of data, the device will appear to hang. It eventually displays the page.

td

Shaggy · 07-14-2009, 12:24 PM

Did you also have a blinking red LED on top when the lower green one froze? The blinking red would mean that an error occurred. At that point, a specific combination of green LEDs come on to tell iRex what the error was.

ThR · 07-15-2009, 03:35 AM

I've had the same situation a few weeks ago. It was possible to work with the stylus. So no problem, but after finishing work and shutting down the device, the (full) battery was empty over night. No recharging was possible. After a reset all works fine again.
Conlusion: if the capacitive buttons fail - make a reset at once for saving the battery.

ajoyk · 07-17-2009, 03:36 AM

Nope - I don't have a wall charger, and the red LED didn't come on. The document
is not very complex, and normally loads and can be read fast. The capacitive sensor
LEDs were definitely hung. I could not get the box to power-up after a power-off, when
the bottom row got frozen. That could not be from PDF slowness. Since the stylus
menus worked, this is an annoyance than a major bug.

The reader works great. I love how accurate scribbling is.

KingDani · 07-17-2009, 09:40 AM

i have the same problem . and the top LED is flashing Orange , after 1.6 upgrade.
but i have done a work around , i have disabled the LEDs altogether , and use only the working set of LEDs .
any ideas where is the problem?

Avenger · 07-18-2009, 09:59 AM

Quote:

Originally Posted by ajoyk

Happened while flipping through a 400-page PDF file. The LED associated
with the capacitive button went solid green, disabling the entire row of
buttons. Happened once for the lower row, and once for the right side row.
With the lower row frozen, tried turning it off with the stylus. Could not turn
it back on with the middle button. Resetting always works, and the stylus
menus also work. Version 1.6 of firmware. Help/comments appreciated.

PDF reading does work great. Reasonably fast, quite clear, and excellent
scribbling abilities.

I have the exact same problem. I was told it was a bug in 1.6. It happens off and on. Hopefully 1.7 will fix it.

windspeedo · 07-26-2009, 11:28 PM

Quote:

Originally Posted by Avenger

I have the exact same problem. I was told it was a bug in 1.6. It happens off and on. Hopefully 1.7 will fix it.

I have the same problem several times.
I guess that maybe the environmental static electricity has some effect on the capacitive buttons since most of the problems occurred near the fluorescent lamp.

KingDani · 07-31-2009, 01:34 AM

well i have never tried to find out the effect of environment on it , but certainly , it's an interesting theory. also , it could not be the built quality or anything like that , but it's weird since when i complained to iRex , they just quickly suggested for DR to visit them back in their factory , if it's not a known problem , they might never fix it.

07-13-2009, 04:45 PM	#1
ajoyk Junior Member Posts: 2 Karma: 10 Join Date: Jul 2009 Device: iRex DR1000S	LED stays on, meaning the capactivie button no longer works Happened while flipping through a 400-page PDF file. The LED associated with the capacitive button went solid green, disabling the entire row of buttons. Happened once for the lower row, and once for the right side row. With the lower row frozen, tried turning it off with the stylus. Could not turn it back on with the middle button. Resetting always works, and the stylus menus also work. Version 1.6 of firmware. Help/comments appreciated. PDF reading does work great. Reasonably fast, quite clear, and excellent scribbling abilities.

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07-13-2009, 06:36 PM	#2
tjdean256 Zealot Posts: 138 Karma: 70 Join Date: Jan 2009 Location: Louisiana Device: irex dr1000s; Pocket edge	Welcome to the forum. 1st, make sure you are not using a wall charger. Several will cause this type of behavior. If that is not the problem, does it occur with other PDF documents. Sometimes when turning to a page with a figure with lots and lots of data, the device will appear to hang. It eventually displays the page. td

07-14-2009, 12:24 PM	#3
Shaggy Wizard Posts: 4,293 Karma: 529619 Join Date: May 2007 Device: iRex iLiad, DR800SG	Did you also have a blinking red LED on top when the lower green one froze? The blinking red would mean that an error occurred. At that point, a specific combination of green LEDs come on to tell iRex what the error was.

07-15-2009, 03:35 AM	#4
ThR Tatütatuter Posts: 390 Karma: 3148 Join Date: Oct 2008 Location: Germany, Baden, Karlsruhe Device: Aura H2O, Glo HD, Paperwhite, PRS-950	I've had the same situation a few weeks ago. It was possible to work with the stylus. So no problem, but after finishing work and shutting down the device, the (full) battery was empty over night. No recharging was possible. After a reset all works fine again. Conlusion: if the capacitive buttons fail - make a reset at once for saving the battery.

07-17-2009, 03:36 AM	#5
ajoyk Junior Member Posts: 2 Karma: 10 Join Date: Jul 2009 Device: iRex DR1000S	Nope - I don't have a wall charger, and the red LED didn't come on. The document is not very complex, and normally loads and can be read fast. The capacitive sensor LEDs were definitely hung. I could not get the box to power-up after a power-off, when the bottom row got frozen. That could not be from PDF slowness. Since the stylus menus worked, this is an annoyance than a major bug. The reader works great. I love how accurate scribbling is.

07-17-2009, 09:40 AM	#6
KingDani Zealot Posts: 114 Karma: 10 Join Date: Jan 2008 Location: Philly, PA Device: iRex DR1000s,Gigabyte U60 UMPC, SmartQ v7,EKEN M001	i have the same problem . and the top LED is flashing Orange , after 1.6 upgrade. but i have done a work around , i have disabled the LEDs altogether , and use only the working set of LEDs . any ideas where is the problem?

07-31-2009, 01:34 AM	#9
KingDani Zealot Posts: 114 Karma: 10 Join Date: Jan 2008 Location: Philly, PA Device: iRex DR1000s,Gigabyte U60 UMPC, SmartQ v7,EKEN M001	well i have never tried to find out the effect of environment on it , but certainly , it's an interesting theory. also , it could not be the built quality or anything like that , but it's weird since when i complained to iRex , they just quickly suggested for DR to visit them back in their factory , if it's not a known problem , they might never fix it.