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Old 09-03-2016, 11:45 AM   #121
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I took the free shipping and it's scheduled for the 8th, but already sitting in Memphis. Hopefully it will arrive sooner since it's already stateside.
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Old 09-03-2016, 12:05 PM   #122
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I took free shipping (kobo website), ordered about 8:30 am Central Time on the 30th . No shipping notice yet.
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Old 09-03-2016, 12:13 PM   #123
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Originally Posted by jscris View Post
Did the ones who are getting theirs on the 8th take the free shipping or pay extra?

I took free shipping from the Kobo website. I ordered at 2:00 AM Eastern Time on the 30th . No shipping notice yet.
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Old 09-03-2016, 12:22 PM   #124
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I didn't have a free shipping option. Paying $7 for shipping is the only option I was presented with (unless I was in a hurry and missed something). I ordered at 12:09am Eastern Time on the 30th. It's at my local FedEx facility as of this morning.
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Old 09-03-2016, 12:48 PM   #125
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I selected the free shipping option. Memphis, TN arrival as of 9:05 PST last night. (I ordered direct from Kobo USA on the 29th 9:29 PST which was the 30th - 12:29 am EST)

That seems so quick, yesterday morning HK last night Memphis already, now the trek from Memphis to the PNW will seem like a snails pace Maybe it will arrive in time for my Bday on Tuesday.
Last edited by beespeckled; 09-03-2016 at 12:59 PM.
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Old 09-03-2016, 12:51 PM   #126
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I selected the free shipping option. Memphis, TN arrival as of 9:05 PST last night. (I ordered direct from Kobo USA on the 29th 9:29 PST which was the 30th - 12:29 am EST)
I ordered on the 29th at 9:21 PST. Still no shipping notice.
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Old 09-03-2016, 01:06 PM   #127
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I ordered on the 29th at 9:21 PST. Still no shipping notice.
I'm sorry, did you check your spam/junk folder just to make sure? I would think yours has to be in this same shipment. Keeping my fingers crossed that it is just a glitch in notification.
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Old 09-03-2016, 01:26 PM   #128
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I'm sorry, did you check your spam/junk folder just to make sure? I would think yours has to be in this same shipment. Keeping my fingers crossed that it is just a glitch in notification.
I haven't seen anything in my junk folder. I put a VIP flag on the email address that sent the confirmation notice in case it will be the same as the shipping notice.
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Old 09-03-2016, 01:59 PM   #129
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I just noticed that the order is not showing in my purchase history. I can see the page where the order was accepted (I bookmarked the link) and my credit card has been charged, but nothing in the purchase history to show that order. Does it not show there until it is shipped?
Last edited by jscris; 09-03-2016 at 02:11 PM.
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Old 09-03-2016, 02:16 PM   #130
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I just noticed that the order is not showing in my purchase history. I can see the page where the order was accepted (I bookmarked the link) and my credit card has been charged, but nothing in the purchase history to show that order. Does it not show there until it is shipped?
Mine isn't showing up either on the Kobo site. But I think that is what happened when I ordered my original Aura.
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Old 09-03-2016, 02:45 PM   #131
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Mine isn't showing up either on the Kobo site. But I think that is what happened when I ordered my original Aura.
Thanks. I thought they'd lost my order. I wonder if it shows after it's shipped. Mine has not been, afaik.
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Old 09-03-2016, 02:53 PM   #132
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I chatted with kobo since the purchase order isn't shown on the web site. They said "Sorry, nothing they can do!"

I complained when I got the follow-up service survey.
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Old 09-03-2016, 03:05 PM   #133
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I chatted with kobo since the purchase order isn't shown on the web site. They said "Sorry, nothing they can do!"

I complained when I got the follow-up service survey.
I asked on chat the order status last night and was told it would be 24-48 business hours (as in Tuesday or Wednesday) before they would let me know.
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Old 09-03-2016, 03:51 PM   #134
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Old 09-03-2016, 04:03 PM   #135
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Quote:
Originally Posted by Mr. Goodbar View Post
I took the free shipping and it's scheduled for the 8th, but already sitting in Memphis. Hopefully it will arrive sooner since it's already stateside.
Quote:
Originally Posted by beespeckled View Post
I selected the free shipping option. Memphis, TN arrival as of 9:05 PST last night. (I ordered direct from Kobo USA on the 29th 9:29 PST which was the 30th - 12:29 am EST)

That seems so quick, yesterday morning HK last night Memphis already, now the trek from Memphis to the PNW will seem like a snails pace Maybe it will arrive in time for my Bday on Tuesday.
Did you also order the Kobo cover at the same time?
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