Fed-Ex email anyone? - Page 9

Arakin · 12-14-2007, 06:33 AM

Quote:

Originally Posted by Moonraker

Woo Hooooo! - mine has just been delivered by the FedEx man. I was completely taken by surprise because I have received no email from Bookeen.

I ordered the Gen 3 on 21st November and my order number is 556X.

It came with the tan case.

I have just started charging it which I understand takes about 3 hours.

Glad your CyBook arrived, Moonraker - hope you have fun!

I ordered mine just 5 days later, with an order number of 604x
(although I think there has already been mention of unusual order IDs in a previous thread? That said they appear to be pretty much sequential)

*crosses fingers for delivery before heading off on holiday next week*

I never went for the deluxe set, not really valuing the leather case (or at least preferring one in black or non-leather). Wondering if many other folks decided on not going with the case? I have a feeling it might make it a little bit easier to hold with the case, in retrospect.

julia · 12-14-2007, 07:13 AM

Quote:

Originally Posted by julia

i was expecting my cover today at 12 p.m. and called the local fedex.
they told me the tracking# only shows that they are ready to deliver but no package has been picked up. it's still in paris! they told me to contact bookeen. did just that and wait what will happen.

but at least i have my cybook from the first shipping and have been using it ever since.

received my cover today. it is black tho' and looks a lot like the m-edge leather jacket.

laborg · 12-14-2007, 07:32 AM

order id:5787; just got my fedex mail.

SandySchwab · 12-14-2007, 07:39 AM

Quote:

Originally Posted by HarryT

Are we reading the same forum? I'm not seeing "negative comments about the device mounting up". More "it's a great device, but it would be perfect if..." type comments

.

Harry, I guess I'm suffering from a bad case of buyer's remorse. At the moment my Cybook is on a FedEx truck driving around Frankfurt, so I hope I'll get it some time this afternoon and then everything will be just fine. (Or so I hope!)

srml · 12-14-2007, 08:03 AM

YES!

From the FedEx Tracking page:
Dec 14, 2007 1:28 PM On FedEx vehicle for delivery

My order no. is 55XX. It got shipped yesterday but I received the FedEx email just now.

Daniel

dhcalva · 12-14-2007, 08:32 AM

For the record, I ordered mine on November 6th and got it yesterday.

Very nifty little device, considering I'm coming from a REB 1100 reader. This is MUCH easier on the eyes. I do miss the taping on the screen to select things though.

I ordered the deluxe kit and got the black case myself.

No problems other than getting used to how stiff the 4 way button is...

Though I do have a few suggestions on how to make it better.

ripster · 12-14-2007, 08:34 AM

My order number is 571x, I ordered mine on 22nd November, FedEx estimate mine will be delivered by 6pm today (14th). I'm having mine delivered to my work address in the centre of Edinburgh so I might have to stay late

dobbyone · 12-14-2007, 09:49 AM

Just received the email from FedEx :>, estimated delivery 17 Dec, order 66xx

diabloNL · 12-14-2007, 09:49 AM

I have my FedEx email! So in my case they kept their promise. My order# is 64xx and I ordered on 28 Nov. Oh joy!

sirverdemer · 12-14-2007, 10:18 AM

Mine has a 58XX id and I got for Dec17th at 6pm!
Yoohoo!

SandySchwab · 12-14-2007, 10:19 AM

Whee! I've just got my Cybook, too! It looks lovely, is soooo thin, and I can't wait to try it out. At the moment it's charging, so I have to be patient a little while longer.

But ... I got the wrong cover. Again, without any sort of explanation. Argh! Argh! Argh! What is wrong with these Bookeen people?

Arakin · 12-14-2007, 10:35 AM

Quote:

Originally Posted by diabloNL

I have my FedEx email! So in my case they kept their promise. My order# is 64xx and I ordered on 28 Nov. Oh joy!

Oh, cool! Looking forward to checking my own inbox once I get home

HarryT · 12-14-2007, 11:18 AM

Quote:

Originally Posted by SandySchwab

But ... I got the wrong cover. Again, without any sort of explanation. Argh! Argh! Argh! What is wrong with these Bookeen people?

You got the same cover that most people in the current batch seem to be getting. Is it inadequate in some way? The reason I ask is that I haven't seen any pictures of it.

Sunfield · 12-14-2007, 11:30 AM

First Post Greetings to all..

Thank you for providing me with much to do while waiting for Bookeen to ship my Cybook. It is now on the way (nb. 656x) and should arrive on the 17th :-D

From what I've read I should probably start trawling the city for fingerpuppets to mod (don't want to suffer from that "blackberry" thumb thingy)

Now it's time for that other waiting game...

picture is from http://xkcd.com - have a look it's some funny stuff...

SandySchwab · 12-14-2007, 11:46 AM

Harry, yes, I know.

Apparently it's the cover that's sold at M-Edge. I would have preferred the original brown cover because the chocolate brown colour makes for a nicer "old book" feel, whereas the black jacket is more the executive type. In addition, the leather strap that is used to close the black cover will probably get in your way when you're reading, whereas the brown cover is held closed by integrated magnets.

The thing that bugs me most about this is that Bookeen has once more not informed its customers about this change. We all know that they're probably a rather small company, so one does of course make allowances for that. However, they could have sent a form e-mail to everybody that unfortunately they have run out of the original covers, but have replacements at hand. Or they could have included a form letter with some sort of explanation in the actual package. If that had happened, all would have been fine. But to simply send a different product to your customer? That's what I find unacceptable. *sigh*

12-14-2007, 08:34 AM	#127
ripster Junior Member Posts: 4 Karma: 14 Join Date: Dec 2007 Device: Cybook Gen 3	Got my FedEx email My order number is 571x, I ordered mine on 22nd November, FedEx estimate mine will be delivered by 6pm today (14th). I'm having mine delivered to my work address in the centre of Edinburgh so I might have to stay late

12-14-2007, 10:18 AM	#130
sirverdemer Junior Member Posts: 2 Karma: 10 Join Date: Dec 2007 Location: Marbrug, Germany Device: Cybook Gen 3 (hopefully)	Got it! Mine has a 58XX id and I got for Dec17th at 6pm! Yoohoo!

12-14-2007, 11:30 AM	#134
Sunfield Junior Member Posts: 1 Karma: 10 Join Date: Dec 2007 Location: Aarhus Denmark Device: Cybook 3gen (en route)	First Post Greetings to all.. Thank you for providing me with much to do while waiting for Bookeen to ship my Cybook. It is now on the way (nb. 656x) and should arrive on the 17th :-D From what I've read I should probably start trawling the city for fingerpuppets to mod (don't want to suffer from that "blackberry" thumb thingy) Now it's time for that other waiting game... picture is from http://xkcd.com - have a look it's some funny stuff... Last edited by Sunfield; 12-14-2007 at 11:32 AM. Reason: Added info on image

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12-14-2007, 07:32 AM	#123
laborg Zealot Posts: 105 Karma: 94000 Join Date: Oct 2007 Location: Vienna Device: Cybook Gen3	order id:5787; just got my fedex mail.

12-14-2007, 08:03 AM	#125
srml Enthusiast Posts: 30 Karma: 81 Join Date: Nov 2007 Location: Schwyz, Switzerland Device: Cybook Gen3, iPhone	YES! From the FedEx Tracking page: Dec 14, 2007 1:28 PM On FedEx vehicle for delivery My order no. is 55XX. It got shipped yesterday but I received the FedEx email just now. Daniel

12-14-2007, 08:32 AM	#126
dhcalva Enthusiast Posts: 32 Karma: 10 Join Date: Dec 2007 Device: Kindle 2	For the record, I ordered mine on November 6th and got it yesterday. Very nifty little device, considering I'm coming from a REB 1100 reader. This is MUCH easier on the eyes. I do miss the taping on the screen to select things though. I ordered the deluxe kit and got the black case myself. No problems other than getting used to how stiff the 4 way button is... Though I do have a few suggestions on how to make it better.

12-14-2007, 09:49 AM	#128
dobbyone Member Posts: 23 Karma: 10 Join Date: Dec 2007 Location: Zürich, Switzerland Device: Cybook Gen3, HTC Tytn II, DR1000S	Just received the email from FedEx :>, estimated delivery 17 Dec, order 66xx

12-14-2007, 09:49 AM	#129
diabloNL Gadget Force® Posts: 705 Karma: 2733 Join Date: Jun 2006 Location: The Netherlands Device: Sony PRS-300 + Cybook with funny screen :P	I have my FedEx email! So in my case they kept their promise. My order# is 64xx and I ordered on 28 Nov. Oh joy!

12-14-2007, 10:19 AM	#131
SandySchwab Mad Author Posts: 39 Karma: 34 Join Date: Dec 2007 Location: Frankfurt, Germany Device: Cybook	Whee! I've just got my Cybook, too! It looks lovely, is soooo thin, and I can't wait to try it out. At the moment it's charging, so I have to be patient a little while longer. But ... I got the wrong cover. Again, without any sort of explanation. Argh! Argh! Argh! What is wrong with these Bookeen people?

12-14-2007, 11:46 AM	#135
SandySchwab Mad Author Posts: 39 Karma: 34 Join Date: Dec 2007 Location: Frankfurt, Germany Device: Cybook	Harry, yes, I know. Apparently it's the cover that's sold at M-Edge. I would have preferred the original brown cover because the chocolate brown colour makes for a nicer "old book" feel, whereas the black jacket is more the executive type. In addition, the leather strap that is used to close the black cover will probably get in your way when you're reading, whereas the brown cover is held closed by integrated magnets. The thing that bugs me most about this is that Bookeen has once more not informed its customers about this change. We all know that they're probably a rather small company, so one does of course make allowances for that. However, they could have sent a form e-mail to everybody that unfortunately they have run out of the original covers, but have replacements at hand. Or they could have included a form letter with some sort of explanation in the actual package. If that had happened, all would have been fine. But to simply send a different product to your customer? That's what I find unacceptable. sigh

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