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Old 06-30-2015, 02:23 AM   #13456
dbragge33
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Anyone have a problem to use coupon codes? I can't use coupon codes over 35%. I have 45% and 55%. nothing work.
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Old 06-30-2015, 02:36 AM   #13457
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Are the books you're trying to buy discount eligible?
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Old 06-30-2015, 02:46 AM   #13458
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Lynx-lynx, Yes It was eligible for discount. I used 55% then 45%. Both did not working so I changed to 35% it worked. same book. not sure what's going on.

P.S. Kobo store in USA

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Old 06-30-2015, 03:16 AM   #13459
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Mmmmm ... It seems that Kobo has stuffed up (again!).

Unfortunately you're going to have to contact Cust Service. Can I suggest that you inform the group mentioned on the Contest site. I'm not on line at the moment so I can't include the address or link you to it. I know that 'Contest' is part of the email address

PS - I've had to get Cust serv to reissue me yet again a 90% code that doesn't work.
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Old 06-30-2015, 03:21 AM   #13460
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Did you get the codes here on this thread? Could they have already been used? (The higher value ones go fastest.)
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Old 06-30-2015, 05:03 AM   #13461
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Lynx-lynx, Thank you. Link for contest site US: https://www.kobo.com/contest?name=moviemayhemus

cromag, No, I didn't get coupons on this thread. I played and got coupons by myself.

I just try again. still not working. I will wait till tomorrow and if still not working I'm going to contact customer service.

Thanks again Lynx-lynx and cromag.

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Old 06-30-2015, 05:13 AM   #13462
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On the Contest site is there a Contact us email address? If so, use that to alert them to the codes not working.

Good luck!
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Old 06-30-2015, 05:59 AM   #13463
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Originally Posted by dbragge33 View Post
Anyone have a problem to use coupon codes? I can't use coupon codes over 35%. I have 45% and 55%. nothing work.
I have a 90% code that I received from an email and it does not work.. it seems kobo is having problem with their coupons again
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Old 06-30-2015, 07:44 AM   #13464
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I've been playing on both the US site and the UK site for the past couple of months. I'm pretty sure that I was able to use codes from both sites at Kobo US, where I usually shop. But this time I think the UK codes are not working at Kobo US.

I haven't tested more codes, so I don't know if that applies to all codes, or only to all the three 75% codes I've gotten so far... (The codes work at Kobo UK but not at Kobo US; tested with the same book on both stores.)
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Old 06-30-2015, 08:00 AM   #13465
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A suggestion, try the codes on another book in the US store. It may just be those books. (Oops if you've already tried that)
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Old 06-30-2015, 09:34 AM   #13466
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The Canada contest is still not accepting my answers.
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Old 06-30-2015, 10:02 AM   #13467
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The Canada contest is still not accepting my answers.
Same here. I was able to play yesterday.
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Old 06-30-2015, 10:23 AM   #13468
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A suggestion, try the codes on another book in the US store. It may just be those books. (Oops if you've already tried that)
Yeah. Tried all three codes on 4 different but definitely promo-eligible books at Kobo US. None worked. I tried some other codes on those books as well, and they worked just fine.
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Old 06-30-2015, 01:21 PM   #13469
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Check all old Kobo email accounts. Kobo is sending out $5 codes usable on any purchase.
Fbone, did it just show up as a credit in your account? Did they advise you by email first?

Has anyone else received this $5?
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Old 06-30-2015, 01:22 PM   #13470
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The Canada contest is still not accepting my answers.
I was able to play today. Of course I didn't get any good coupons. LOL
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