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#106 |
Grand Sorcerer
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Karma: 27919658
Join Date: Sep 2009
Location: Utrecht, the Netherlands
Device: Kindle Paperwhite Signature Edition
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#107 |
Evangelist
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Karma: 1401828
Join Date: Oct 2008
Location: Torino - Italy
Device: iPAD AirPro M1 12.9, Kindle Scribe, Kobo Elipsa, iPhone XV
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That would be most unfortunate. I still have some money left as Micropay and just renewed my Buywise membership in December.
I understand it may not be their fault, but I would like to know if they ever said anything about this. Anybody has a statement or something like that ? Or are we guessing ? |
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#108 | |
Rock Chick
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Karma: 4965
Join Date: May 2009
Location: near Heathrow
Device: Kindle 2i, Kindle DX, Kindle 3G
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BooksonBoard vs Fictionwise for Bought Books
Well at least I can currently re-download everything from Fictionwise, regardless of publisher. I thought I'd double check I have everything downloaded and backed up and good job I have (apart from one book).
I bought Martin Cruz Smith's - Stalin's Ghost - from BoB last week and forgot to download at the time. All my others from BoB are already downloaded and backed up. But now I get an error message:- Quote:
So even though I have back ups of the others, I thought I'd just try and about half of them I can't download any more. Hopefully I'll get a refund from BoB unless they are planning on putting it back up there. |
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#109 | |
Connoisseur
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Karma: 201290
Join Date: Aug 2009
Device: Sony PRS T3S, android phone
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Quote:
Books from both HarperCollins and Simon & Schuster in eReader format are giving me the error message: "The requested eBook title cannot be downloaded at this time due to difficulty in communicating with the retail site. Please try again later." Mobipocket books from Hachette, Simon & Schuster and HarperCollins are giving an error message as follows Description : Error : Download is not authorized for this retailer. Mobipocket books from Penguin are working fine.Source : download.asp Number : -1 I do have most of my books backed up or at least recoverable, but following a computer crash I've currently lost 3 recent purchases in eReader format that weren't on either of my reading devices. |
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#110 |
Kindlephilia
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Karma: 1139255
Join Date: Nov 2007
Location: Snowpacolypse 2010
Device: Too many to count
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I have about half of my purchased DRM books aren't available right now including one I hadn't had a chance to download.
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#111 | |
Guru
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Karma: 1575310
Join Date: Jul 2009
Device: Moon+ Pro
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Quote:
IOW, if they sell 100,000 copies of a best-seller at $20 each and 100 copies of a new author's short story at $1 each, the average price is $19.98, not the $10.50 they'll try to claim it is. Somebody mentioned that BOB hid/ghosted wishlist books that were no longer for sale-and thought that others would do likewise. Again, I'd like some of that happy-dust. I've found that since B&N bought FW they've become less interested in working out customer problems, i.e. most responses I've received have been politely worded requests that I go away. One thing that I think *will* work out with FW is the books that can no longer be downloaded from the bookshelf. They've left those entries in the bookshelf so, assuming the books are eventually made available again you shouldn't need to re-purchase them. (Won't affect me-I not only download my books immediately, but I back them up to my computer, liberate them so I can read them on any device I own, and then back them up to offline storage. So I'm protected, but I do note that it's a lot of work for most people. Work that shouldn't be necessary but, due to DRM & the unreliability of online 'storage' sites, is.) |
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#112 |
Rock Chick
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Karma: 4965
Join Date: May 2009
Location: near Heathrow
Device: Kindle 2i, Kindle DX, Kindle 3G
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calvin-c
I'm usually so good at doing the same as you but missed out on this one book. A refund would do, though I'd rather have the book back! Will just have to wait and see |
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#113 |
Connoisseur
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Karma: 10
Join Date: Apr 2010
Device: Kindle 3, Paperwhite 2, iOS Kindle app
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I'm seeing the term DRM a lot. What is that please?
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#114 |
Wizard
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Karma: 32912427
Join Date: Feb 2008
Location: North Yorkshire, UK
Device: Kobo H20, Pixel 2, Samsung Chromebook Plus
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Digital Rights Management. This is a layer wrapped round the file of an ebook that limits what the user is permitted to do with it, ostensibly to curb piracy. In some cases (library lending) it can serve a useful purpose, but as with DRM on music sales it can prevent a legitimate purchaser being able to use the book in a way that seems reasonable at some future date (such as transferring it to another device) which causes considerable frustration and outright anger at times.
There are a number of different DRM systems in use, which just serves to make things even more confusing. Searching for more info on the following will reveal the particular attributes of each: Adobe ADEPT Kindle (or Amazon) Topaz Mobipocket Apple iBooks (or iTunes, or Fairplay) DRM Secure Mobipocket Secure eReader Secure Microsoft Reader Barnes & Noble DRM There are probably others (is the Kobo DRM yet another?)... Graham |
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#115 |
Connoisseur
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Karma: 10
Join Date: Apr 2010
Device: Kindle 3, Paperwhite 2, iOS Kindle app
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I'm going to try that. I have also downloaded the iPhone app for Kobobooks and will do so for the Amazon Kindle as well.
I think it is unfortunate for us because Fictionwise did have the largest selection of eBooks on the market. I hope everyone wakes up and comes to their senses soon. |
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#116 |
Guru
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Karma: 2873645
Join Date: Jul 2008
Location: Texas
Device: PW5, Oasis 3, K4B(NT), K3/KK
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I can honestly say that at the moment I haven't even tried re-downloading previous purchased books from Fictionwise...and I'm almost scared to try. Thankfully they were all in Calibre already.
What is troubling to me is the fact hat I randomly selected about 10 of this week's "new books" and none of them were available in either mobi or epub. I've had more poorly formatted books in ereader or ms reader than I have in mobi or epub, so I would really prefer not to buy ereader or ms reader formats! |
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#117 | |
Guru
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Karma: 1575310
Join Date: Jul 2009
Device: Moon+ Pro
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#118 | |
You kids get off my lawn!
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Karma: 73492664
Join Date: Aug 2007
Location: Columbus, Ohio
Device: Oasis 2 and Libra H2O and half a dozen older models I can't let go of
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Quote:
![]() You mean they actually communicated something about this problem, finally?! Jeez, they've been my favorite place to go for years, but lately their customer service has been abysmal. |
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#119 | |
Grand Sorcerer
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Karma: 27919658
Join Date: Sep 2009
Location: Utrecht, the Netherlands
Device: Kindle Paperwhite Signature Edition
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Quote:
I've had some dealings with their support lately and they responded quickly and did everything to help me solve the problem. |
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#120 | |
Connoisseur
![]() Posts: 62
Karma: 10
Join Date: Apr 2010
Device: Kindle 3, Paperwhite 2, iOS Kindle app
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