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Old 08-12-2009, 04:50 AM   #106
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Well, people who had problem are always more vocal than the others

And the opus NEEDS a firmware update. It didn't crashed for a while, and now, it does it again and again. Annoying !
Or maybe the cybook itelf is at fault. I gotta remember to send a mail to bookeen.
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Old 08-12-2009, 05:09 AM   #107
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Originally Posted by emellaich View Post
[...]But, in reality customer service averages should be 99% positive and less than 1% complaints. [...] It sure feels to me like the weight of good to bad is certainly below the 90% range.
Have you been using Microsoft Vista recently?
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Old 08-12-2009, 12:10 PM   #108
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Have you been using Microsoft Vista recently?
Well yes. I'm not sure what that has to do with Cybook, but my experience is quite fine.
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Old 08-12-2009, 12:21 PM   #109
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Then you're one of those 10% not complaining. About Vista, that is ...
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