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Reload this Page W.H. Smith's selling Gen3 for £149.99 (now £179.99)

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Old 09-17-2008, 11:05 AM   #106
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I've just ordered one. They still show the product as "In stock".

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Odd It definitely didn't this morning. I copied and pasted the "Availability: 4 or more weeks"
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Old 09-17-2008, 12:02 PM   #107
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Definitely showing as back 'in stock' now, but my order of 10 days ago is still 'In Progress'
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Old 09-17-2008, 12:32 PM   #108
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Definitely showing as back 'in stock' now, but my order of 10 days ago is still 'In Progress'
Well, keep us updated on when It arrives. That will probably give us some idea of how their actual supply situation is.

And as of this evening, their website (Link) is showing it as still in stock

The Illiad is now however out of stock. I wonder if the shortage of the Cybooks got some people to order them instead.
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Old 09-17-2008, 12:37 PM   #109
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Odd It definitely didn't this morning. I copied and pasted the "Availability: 4 or more weeks"
That's Interesting.

I've been checking the link once or twice a day since I posted the update, and I've always seen it in stock.

I wonder whether their getting them in small batches? that may explain the behaviour, as one batch sold out, the system automaticly marked it sold out.

Still, I figure that their supply situation is probably better then NAEB's ever was, as being a major retailer and in Europe, they can negotiate better terms and service from Bookeen.
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Old 09-18-2008, 06:43 AM   #110
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Definitely showing as back 'in stock' now, but my order of 10 days ago is still 'In Progress'
Same here ... I'm on hold with Customer Services now .. ok .. apparently it is showing as 'in stock' on the website but it's wrong! .. they are expecting stock in on the 16th of October and those who ordered at the £149.99 price will of course pay that price.

Hope this helps .. helped me, as at least I know that it's still happening! .. The lady did say that if I get it somewhere else in the meantime I can cancel no problem! (yeah right! at this price??!)

Loopy
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Old 09-19-2008, 01:30 AM   #111
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Same here ... I'm on hold with Customer Services now .. ok .. apparently it is showing as 'in stock' on the website but it's wrong! .. they are expecting stock in on the 16th of October and those who ordered at the £149.99 price will of course pay that price.
Ah, that's useful to know - and well done for getting through to customer services! I've been trying for the last few days without any success, so thanks for your persistence.

Pete.
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Old 09-19-2008, 10:21 AM   #112
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Ah, that's useful to know - and well done for getting through to customer services! I've been trying for the last few days without any success, so thanks for your persistence.

Pete.
thanks! lol .. I used the www.saynoto0870.com number so it went straight thru .. it was the first time I've tried it and definitely won't be the last!!

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Old 09-19-2008, 11:55 AM   #113
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The website is back to shown stock expected in 4+ weeks.

Ah well, at least they are being honest. It did sound like they were trying to pull a fast one and only ship at the higher price. I'll give them the benefit of the doubt on the grounds mistakes are more likely.
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Old 09-22-2008, 04:12 AM   #114
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And now the website is back showing it as in stock...

Anyone having new or back-orders shipped?
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Old 09-22-2008, 05:53 AM   #115
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And now the website is back showing it as in stock...

Anyone having new or back-orders shipped?
Think the onley way we're going to get an accurate answer is bu calling them by phone, as Loopy65 did.

Still, they might have speeded up ordering, if the response was better then expected (We can Hope )

Now, its goyt me wondering, which high street chain is going to start carrying the Bebook, to complete the Triad of devices, hmm!
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Old 09-23-2008, 03:14 AM   #116
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Woo hoo! Just received mine; no email from WHS, the 'my account' page still showing the order as 'In Progress', but I had a knock on my door 10 mins ago and there it was - Cybook, cover and cable, just as I bought mine from Bookeen in June, but at not much more than half the price. Fab.

So, looks like the earlier orders are starting to come through; just FYI I ordered mine on the 7th, so hang in there

Cheers, Pete.
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Old 09-23-2008, 06:12 AM   #117
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Arrived!
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Woo hoo! Just received mine; no email from WHS, the 'my account' page still showing the order as 'In Progress', but I had a knock on my door 10 mins ago and there it was - Cybook, cover and cable, just as I bought mine from Bookeen in June, but at not much more than half the price. Fab.

So, looks like the earlier orders are starting to come through; just FYI I ordered mine on the 7th, so hang in there

Cheers, Pete.
Just got mine too .. all pluggd in and charging .. exactly the same as for you .. no update to the order page .. still showing 'in progress' .. and voila it's here!!

My sister ordered hers on the 8th and hers arrived this morning also ..

Enjoy!!!!

Loopy
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Old 09-23-2008, 08:42 AM   #118
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just FYI I ordered mine on the 7th, so hang in there

Cheers, Pete.
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Just got mine too .. all pluggd in and charging .. exactly the same as for you .. no update to the order page .. still showing 'in progress' .. and voila it's here!!

My sister ordered hers on the 8th and hers arrived this morning also ..
Congrats! Now i'm even more tempted to order one (even If I don't need it )

Looks Like they got in a new batch, and used is first to fill in back orders.

but it looks like their online order and tracking service is a little broken, if the status has not yet been changed.
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Old 09-23-2008, 08:45 AM   #119
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Congrats! Now i'm even more tempted to order one (even If I don't need it )

Looks Like they got in a new batch, and used is first to fill in back orders.

but it looks like their online order and tracking service is a little broken, if the status has not yet been changed.
yup I think it's 'broken' but wouldn't it be awesome if it was 'broken' enuf for them to send me out an additional unit! lol

I had no excuse to order one except Hubby decided he wanted one too so I got lucky ..

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Old 09-23-2008, 09:15 AM   #120
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Same thing happened with my friends, Loopy. My friend bought one for his wife, but when it arrived he liked it so much himself that he bought another one for himself .
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