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Old 11-03-2007, 05:58 AM   #106
Stuart Young
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I've got order '2630' shipping date was supposed to be 2/11
It's new home is in London, so hopefully Monday but who knows.

- I've emailed Bookeen for an update, will let you folks know if I hear anything.

.stu
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Old 11-03-2007, 07:26 AM   #107
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Order #2833 here; also still on '2/11' shipping date, but haven't heard anything :-(
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Old 11-03-2007, 07:34 AM   #108
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Shipping Info

To those of you who have received a shipping notice - does your order information on the Bookeen site reflect this? Does it show tracking number or anything?

Thanks,
Bob
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Old 11-03-2007, 08:29 AM   #109
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Quote:
Originally Posted by bwit View Post
To those of you who have received a shipping notice - does your order information on the Bookeen site reflect this? Does it show tracking number or anything?
No my order on the Bookeen site still says shipping date Nov 2nd. It doesn't indicate that it has already shipped. We've just received the Fedex noticiation and tracking numbers via email.
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Old 11-03-2007, 08:30 AM   #110
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No, dothing to see on the Bookeen site.

I got a message from Fedex that they were shipping my order. That one did contain the Bookeen order no
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Old 11-03-2007, 09:32 AM   #111
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I ordered last Tuesday, order #3631. Have not heard anything on shipping but they were quick to charge my credit card
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Old 11-03-2007, 10:27 AM   #112
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Originally Posted by kleykenb View Post
Has anyone else emailed them this week ? I did on tuesday and still did not get a reply and it was an important note about something that has to be on my invoice.
I think its one of the Pro's of buying a device from the likes of Sony : you just know that at the very least you'll get some sort of service, with Bookeen I'm not so convinced.
I emailed them on monday at 20.20(Paris time) and got an answer at 01.08 (Paris time) - I thought that was fast - guess they are working at night
I am still waiting for my shipping confirmation - my orderID is 3008.

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Old 11-03-2007, 12:24 PM   #113
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Quote:
Originally Posted by bwit View Post
To those of you who have received a shipping notice - does your order information on the Bookeen site reflect this? Does it show tracking number or anything?
No - just got a tracking e-mail direct from FedEx.
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Old 11-03-2007, 02:37 PM   #114
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Just received this:

Dear Stuart,

We are really sorry for the delay.
Due to overwhelming demand, we have had some late on the shipments.
Your shipment is ready and will leave our office on Monday.
You will receive a notification by Fedex.

We need also to modify our website to give better information on
shipment
status.

Best regards,

Bookeen team
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Old 11-03-2007, 02:40 PM   #115
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Quote:
Originally Posted by Stuart Young View Post
Just received this:

Dear Stuart,

We are really sorry for the delay.
Due to overwhelming demand, we have had some late on the shipments.
Your shipment is ready and will leave our office on Monday.
Stuart - what is your order number?

Bob
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Old 11-03-2007, 03:27 PM   #116
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Order 2630 I bought mine Sunday the 28th of Oct.
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Old 11-03-2007, 03:28 PM   #117
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Quote:
Originally Posted by Stuart Young View Post
Just received this:

Dear Stuart,

We are really sorry for the delay.
Due to overwhelming demand, we have had some late on the shipments.
Your shipment is ready and will leave our office on Monday.
You will receive a notification by Fedex.

We need also to modify our website to give better information on
shipment
status.

Best regards,

Bookeen team
I emailed them and got the same reply .

My Order id is 3064
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Old 11-03-2007, 09:28 PM   #118
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I have received the same e-mail. My order number is 3099. I am looking forward to comparing this device to my PRS-505.
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Old 11-04-2007, 12:18 PM   #119
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Mine has now arrived at Stansted airport in the UK. It's getting closer .
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Old 11-04-2007, 04:29 PM   #120
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Mine has now arrived at Stansted airport in the UK. It's getting closer .
Fine, you should get it tomorrow !
Keep us in touch
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