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solwisesteve · 01-03-2012, 05:07 AM

The 'leave wifi on all the time' seems to fix SOD but now I'm loosing 10% of charge every hour. Not really a viable fix :-(

Cdesja5 · 01-03-2012, 07:40 AM

Quote:

Originally Posted by solwisesteve

The 'leave wifi on all the time' seems to fix SOD but now I'm loosing 10% of charge every hour. Not really a viable fix :-(

You can turn the wifi off if you are not using it and your battery will last longer. The "wifi never sleep" settings just set the device to always using wifi as opposed to trying to switch to mobile data which isn't available on a Vox anyways, but since this is basically a cell phone os, it's in the Android menu...

solwisesteve · 01-03-2012, 07:47 AM

Cheers... I'll try that. So never sleep set on but wifi off.

Will try this and see if SOD is still absent ;-)

btw... since Kobo cannot supply new power adapters (email from them today) and their official standing is you must only use their adapter then, if your adapter dies/get's lost/dropped down the toilet, what are you supposed to do then?

solwisesteve · 01-03-2012, 08:17 AM

No... SOD again. never-sleep set to on but wifi off and I can confirm SOD is back again. Tried sleep mode for 30 mins. Won't come back out of sleep. 10 second pwer button to get it back again. The only way I can avoid SOD is wifi permanently on :-(

49Kat · 01-03-2012, 08:41 AM

Quote:

Originally Posted by solwisesteve

btw... since Kobo cannot supply new power adapters (email from them today) and their official standing is you must only use their adapter then, if your adapter dies/get's lost/dropped down the toilet, what are you supposed to do then?

I'm going to mention that on the getsatisfaction site. I, too, have been trying to obtain a replacement charger on warranty because mine has an exposed wire. I've been told to try the retailer, as if a retailer has spare Kobo parts just kicking around in the store...

This is a serious problem and Kobo's stance on it is, quite frankly, puzzling.

Cdesja5 · 01-03-2012, 09:19 AM

Quote:

Originally Posted by solwisesteve

No... SOD again. never-sleep set to on but wifi off and I can confirm SOD is back again. Tried sleep mode for 30 mins. Won't come back out of sleep. 10 second pwer button to get it back again. The only way I can avoid SOD is wifi permanently on :-(

I know it's annoying, but pressing 10 seconds on the power button would appear to be the logical alternative to letting your battery die down so quickly?
I generally use my Vox plugged in; the original charger in the family room, the new iPad charger next to bed. I don't know if that has anything to do with it, but I don't get the SOD...It comes back on immediately from sleep.

oldyellr · 01-03-2012, 09:22 AM

Quote:

Originally Posted by solwisesteve

btw... since Kobo cannot supply new power adapters (email from them today) and their official standing is you must only use their adapter then, if your adapter dies/get's lost/dropped down the toilet, what are you supposed to do then?

Well, if your charger breaks within the warranty period, Kobo would have to replace the whole unit if they can't replace just the charger. Otherwise, I'm sure chargers will eventually available, maybe at a hefty price. Meanwhile, maybe someone will come up with a kludge to fool the Vox into working with someone else's 2 amp charger.

oldyellr · 01-03-2012, 09:29 AM

Quote:

Originally Posted by Cdesja5

I generally use my Vox plugged in; the original charger in the family room, the new iPad charger next to bed. I don't know if that has anything to do with it, but I don't get the SOD...It comes back on immediately from sleep.

I've tried a generic 500ma charger a couple of times and it knocks the battery indicator down to almost empty, even if it was 3/4 full to begin with. I know it can't have discharged the battery, or the cord would be hot, so it's just a quirk in the Vox and the battery indicator returns to normal once I plug in the Vox charger. What does the iPad charger do to the battery indicator?

Cdesja5 · 01-03-2012, 10:26 AM

Nothing... the indicator stays where it last was before connecting. However if I turn off the Vox, plug in the original chargerand then turn back on, it immediately shows the correct charge. I should try it using the original Vox usb cable to see what happens...I haven't yet because my BB cable is so much longer.
BTW, amazon has an ihome iPad charger pack with a car & the same wall charger I got for $39.99. Probably cheaper for the two than just the Vox's will be alone.

PeterT · 01-03-2012, 10:28 AM

I thought the USB cable was hard wired to the adapter

Cdesja5 · 01-03-2012, 10:35 AM

No, I got one with the Vox for connecting it to the computer. The wire on the iPad charger pulls out and can be replaced with it. I'm not home right now to try it out but will do so when I get back.

PeterT · 01-03-2012, 10:43 AM

Gotcha.. now I understand and I *DOUBT* that the supplied USB cable will make any difference.

Conor · 01-03-2012, 05:53 PM

A minor typo. The on-screen instructions to turn off USB storage refer to the "USB Storage button bellow".

Cdesja5 · 01-03-2012, 06:51 PM

Quote:

Originally Posted by PeterT

Gotcha.. now I understand and I *DOUBT* that the supplied USB cable will make any difference.

You were right...although the Vox charges the battery indicator does not update to reflect that unless the vox is powered off and then on again or the original charger is plugged in.

solwisesteve · 01-06-2012, 04:37 AM

My own tests seem to show that charging the correct charger back in does NOT make it start showing the correct level. I have an ipad2 2A charger. Started at 70% charge. Left it on the ipad2 charger for 4 hours. Still said 70%. Then powered off, connect vox charger, switch back on and still shows 70%; I was under the impression that plugging the genuine charger back in would make it show the charged level i.e. more than 70%. Left it on vox charger for a couple of hours and back up to 100%. So it looks like either the charging level is seriously bu**ered by using a 3rd party charger or it really is NOT charging. I think the problem might be that the charge level indicator stays at the same level with the 3rd party charger. This is because it relies upon messages from the vox charger to set the charger level indicator. So, when using the 3rd party chargher, the charge might be 100% but the vox thinks it's 50%. So then on battery it starts to discharge but the vox things it's starting at 50%. So, presuemably, when the vox thinks it's down to 0% it will actually have 50% left. However that's no damn good if the vox still switches off saying zero charge! What I'm also finding is when the genuine charger is plugged in it is also confused because the level isn't correct. So it also thinks it's only at 50% (even thougb it's at 100%) so it starts charging accordingly and carries on until it thinks it's back at 100%. The bad thing about this is you then run the risk of the batteries being over charged :-(

01-03-2012, 10:26 AM	#114
Cdesja5 Wizard Posts: 1,117 Karma: 2094306 Join Date: Oct 2011 Location: Montreal, Canada Device: Lots and lots of electronic gadgets...	Nothing... the indicator stays where it last was before connecting. However if I turn off the Vox, plug in the original chargerand then turn back on, it immediately shows the correct charge. I should try it using the original Vox usb cable to see what happens...I haven't yet because my BB cable is so much longer. BTW, amazon has an ihome iPad charger pack with a car & the same wall charger I got for $39.99. Probably cheaper for the two than just the Vox's will be alone. Last edited by Cdesja5; 01-03-2012 at 06:52 PM.

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01-03-2012, 05:07 AM	#106
solwisesteve Enthusiast Posts: 47 Karma: 6916 Join Date: Dec 2011 Device: Kobo Vox	The 'leave wifi on all the time' seems to fix SOD but now I'm loosing 10% of charge every hour. Not really a viable fix :-(

01-03-2012, 07:47 AM	#108
solwisesteve Enthusiast Posts: 47 Karma: 6916 Join Date: Dec 2011 Device: Kobo Vox	Cheers... I'll try that. So never sleep set on but wifi off. Will try this and see if SOD is still absent ;-) btw... since Kobo cannot supply new power adapters (email from them today) and their official standing is you must only use their adapter then, if your adapter dies/get's lost/dropped down the toilet, what are you supposed to do then?

01-03-2012, 08:17 AM	#109
solwisesteve Enthusiast Posts: 47 Karma: 6916 Join Date: Dec 2011 Device: Kobo Vox	No... SOD again. never-sleep set to on but wifi off and I can confirm SOD is back again. Tried sleep mode for 30 mins. Won't come back out of sleep. 10 second pwer button to get it back again. The only way I can avoid SOD is wifi permanently on :-(

01-03-2012, 10:28 AM	#115
PeterT Grand Sorcerer Posts: 12,290 Karma: 74007256 Join Date: Nov 2007 Location: Toronto Device: Nexus 7, Clara, Touch, Tolino EPOS	I thought the USB cable was hard wired to the adapter

01-03-2012, 10:35 AM	#116
Cdesja5 Wizard Posts: 1,117 Karma: 2094306 Join Date: Oct 2011 Location: Montreal, Canada Device: Lots and lots of electronic gadgets...	No, I got one with the Vox for connecting it to the computer. The wire on the iPad charger pulls out and can be replaced with it. I'm not home right now to try it out but will do so when I get back.

01-03-2012, 10:43 AM	#117
PeterT Grand Sorcerer Posts: 12,290 Karma: 74007256 Join Date: Nov 2007 Location: Toronto Device: Nexus 7, Clara, Touch, Tolino EPOS	Gotcha.. now I understand and I DOUBT that the supplied USB cable will make any difference.

01-03-2012, 05:53 PM	#118
Conor Groupie Posts: 153 Karma: 1011234 Join Date: Aug 2009 Device: Kindle Kobo Touch	A minor typo. The on-screen instructions to turn off USB storage refer to the "USB Storage button bellow".

01-06-2012, 04:37 AM	#120
solwisesteve Enthusiast Posts: 47 Karma: 6916 Join Date: Dec 2011 Device: Kobo Vox	My own tests seem to show that charging the correct charger back in does NOT make it start showing the correct level. I have an ipad2 2A charger. Started at 70% charge. Left it on the ipad2 charger for 4 hours. Still said 70%. Then powered off, connect vox charger, switch back on and still shows 70%; I was under the impression that plugging the genuine charger back in would make it show the charged level i.e. more than 70%. Left it on vox charger for a couple of hours and back up to 100%. So it looks like either the charging level is seriously bu**ered by using a 3rd party charger or it really is NOT charging. I think the problem might be that the charge level indicator stays at the same level with the 3rd party charger. This is because it relies upon messages from the vox charger to set the charger level indicator. So, when using the 3rd party chargher, the charge might be 100% but the vox thinks it's 50%. So then on battery it starts to discharge but the vox things it's starting at 50%. So, presuemably, when the vox thinks it's down to 0% it will actually have 50% left. However that's no damn good if the vox still switches off saying zero charge! What I'm also finding is when the genuine charger is plugged in it is also confused because the level isn't correct. So it also thinks it's only at 50% (even thougb it's at 100%) so it starts charging accordingly and carries on until it thinks it's back at 100%. The bad thing about this is you then run the risk of the batteries being over charged :-(

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