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Old 02-25-2015, 08:21 AM   #11911
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Since yesterday, all I get is 1 ring, then a fast busy...

I have given up trying to call. I have been trying for 2 weeks. I did notify them on-line.
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Old 02-25-2015, 08:50 AM   #11912
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Old 02-25-2015, 02:38 PM   #11913
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I have given up trying to call. I have been trying for 2 weeks. I did notify them on-line.
...sigh....

OK, was trying to get hold of them since they won't respond to the @#$*#_@) emal.
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Old 02-25-2015, 02:57 PM   #11914
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...sigh....

OK, was trying to get hold of them since they won't respond to the @#$*#_@) emal.
Try posting on their FB page. That seems to have worked for a few people.
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Old 02-25-2015, 03:43 PM   #11915
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...sigh....

OK, was trying to get hold of them since they won't respond to the @#$*#_@) emal.
What is it that you're trying to contact them for?
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Old 02-25-2015, 08:19 PM   #11916
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What is it that you're trying to contact them for?
One of the books I paid for isn't showing up for download. Seems like it happens once every contest.
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Old 02-25-2015, 08:37 PM   #11917
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One of the books I paid for isn't showing up for download. Seems like it happens once every contest.
Is it a kepub only formatted book? Have you checked in Kobo Desktop for PC?
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Old 02-26-2015, 12:55 AM   #11918
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Is it a kepub only formatted book? Have you checked in Kobo Desktop for PC?
Not sure of format, shows it is readable on desktop. Book is Bushcraft 101. Yes, it does *NOT* show up in Kobo Desktop on PC. I removed, and re-downloaded it, it's a newer version than my old one (3.12), but the same issue. It just isn't visible. Nor is it in the directory on PC.
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Old 02-26-2015, 02:59 AM   #11919
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Not sure of format, shows it is readable on desktop. Book is Bushcraft 101. Yes, it does *NOT* show up in Kobo Desktop on PC. I removed, and re-downloaded it, it's a newer version than my old one (3.12), but the same issue. It just isn't visible. Nor is it in the directory on PC.
Okay, which one of the following 3 versions of Bushcraft 101 do you have:
1. Bushcraft 101
A field guide to the art of wilderness survival
Dave Canterbury
Epub 3, Adobe DRM

2. Bushcraft: 101 Bushcraft Survival Skill Box Set
The Blokehead
Epub 2, DRM free

3. Bushcraft: The Ultimate Bushcraft 101 Guide to Survive in the Wilderness Like a Pro
The Blokehead
Epub 2, DRM Free

The Product Info photos below are in the order of the 3 books above.

Note that No 1 is Epub 3, and my bet is that that is the version that you've bought because you can't find it in Kobo Desktop for PC.

Did you download your ebook to a tablet?

Note:
None of those 'Read this on' indicates a Blackberry!
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Last edited by Lynx-lynx; 02-26-2015 at 03:02 AM.
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Old 02-26-2015, 03:12 AM   #11920
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Finally got a good code am I correct in thinking that they can be used in the US UK store only regardless of where you entered from ?
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Old 02-26-2015, 03:22 AM   #11921
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CA UK US irrespective of the country you played the Contest in.

Good on you for your win!!!
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Old 02-26-2015, 04:01 AM   #11922
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CA UK US irrespective of the country you played the Contest in.

Good on you for your win!!!
Thanks now its just a matter of finding something that will take the code unfortunately the book I wanted won't, I miss the days of being able to use any region
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Old 02-26-2015, 01:08 PM   #11923
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Okay, which one of the following 3 versions of Bushcraft 101 do you have:
1. Bushcraft 101
A field guide to the art of wilderness survival
Dave Canterbury
Epub 3, Adobe DRM

Did you download your ebook to a tablet?

Note:
None of those 'Read this on' indicates a Blackberry!

#1. No, I never download to a tablet except direct buys from Amazon. Even then I download to PC in the Windows 7 version of AMZ reader so I can de-cloth the files.

How does being able to read on a Blackberry bear on the subject? Pardon if I missed something recently, but I been buying an RV (done), prepping for a 25-year garage sale (in process) and selling our house (TBD).Been only speed-reading thru forum posts lately...
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Old 02-26-2015, 01:23 PM   #11924
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Old 02-26-2015, 05:11 PM   #11925
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#1. No, I never download to a tablet except direct buys from Amazon. Even then I download to PC in the Windows 7 version of AMZ reader so I can de-cloth the files.

How does being able to read on a Blackberry bear on the subject? Pardon if I missed something recently, but I been buying an RV (done), prepping for a 25-year garage sale (in process) and selling our house (TBD).Been only speed-reading thru forum posts lately...
Unfortunately I think that you're only going to be able to download your ebook by opening the Kobo app on a tablet.

It's an epub 3 book that doesn't show in Kobo Desktop for PC, so that usually means tablet only.

The no Blackberry symbol means that the books can't be downloaded in your 'My Library' kobobooks.com account. It means that they're kepub only books and can (usually) be found in Desktop for PC. Except for some books which can only be downloaded via a tablet. (Such as your book)

And there's no way (yet) to free up a book that's been downloaded via the kobo app on a tablet.

So, I'd keep trying to get Kobo and get a refund for this book.

Did you use a discount code to purchase the book? Then ask for the code back as well. And yes, they will give you the code back.
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