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Old 09-20-2010, 11:45 AM   #11866
kennyc
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Old 09-20-2010, 11:48 AM   #11867
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Mean.
Especially since XP enables the firewall automatically.

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To be fair, most ISP techs are trained to start with lowest-common-denominator types who don't know their LAN from their WAN (they just loooooove me ), but that's like leaving a nickel tip for a waitress instead of just leaving nothing at all.
I make it clear from the start I'm a tech. This at least makes them apologetic about making me go through the same troubleshooting steps with them on the phone that I already did before calling them.

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I'd just block it at the firewall and tell 'em thanks for nothing.
Yep.
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Old 09-20-2010, 12:02 PM   #11868
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Uugggh, I hate going through the whole checklist thing with the ISP... when you already know you've got a failed line at the street level and need the telco to come out and replace it.

Turns out we went down for 2 weeks because rats had chewed through the outer sheath of the 12-pair line in several locations along the 100m length, then it rained a solid 75mm in 2 days which flooded the pit and subsequently the cable and a few splices.

Joyous when the ISP says "I am sorry, we must do this because otherwise the telco will charge you $99 if the fault is with your setup" - personally I'd pay that $99 if it was my own fault just so I didn't have to endure the hour of being on the phone with the ISP. Of course, in fairness, I'm sure that tech person had heard the old "I didn't change anything" routine a million times before.
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Old 09-20-2010, 12:12 PM   #11869
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Uugggh, I hate going through the whole checklist thing with the ISP... when you already know you've got a failed line at the street level and need the telco to come out and replace it.

Turns out we went down for 2 weeks because rats had chewed through the outer sheath of the 12-pair line in several locations along the 100m length, then it rained a solid 75mm in 2 days which flooded the pit and subsequently the cable and a few splices.

Joyous when the ISP says "I am sorry, we must do this because otherwise the telco will charge you $99 if the fault is with your setup" - personally I'd pay that $99 if it was my own fault just so I didn't have to endure the hour of being on the phone with the ISP. Of course, in fairness, I'm sure that tech person had heard the old "I didn't change anything" routine a million times before.
We went for TWO years with the issue bounced between ISP and 'phone company. Finally the 'phone company decided to check our line (again), and found a fault in a stretch of wire - perfect ever since !
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Old 09-20-2010, 12:14 PM   #11870
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We went for TWO years with the issue bounced between ISP and 'phone company. Finally the 'phone company decided to check our line (again), and found a fault in a stretch of wire - perfect ever since !

Sometimes it can be very useful to induce explicit faults for that very reason... :hides the wire cutters:
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Old 09-20-2010, 12:30 PM   #11871
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Sometimes it can be very useful to induce explicit faults for that very reason... :hides the wire cutters:

hush !
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Old 09-20-2010, 01:22 PM   #11872
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There are easier ways to commit suicide - especially given the size of the claws on KKs cats!
you guys are soooo bad! it's a spectator sport! the cats and the fish in the bath tub... I just watch!

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Originally Posted by MrPLD View Post
Uugggh, I hate going through the whole checklist thing with the ISP... when you already know you've got a failed line at the street level and need the telco to come out and replace it.

Turns out we went down for 2 weeks because rats had chewed through the outer sheath of the 12-pair line in several locations along the 100m length, then it rained a solid 75mm in 2 days which flooded the pit and subsequently the cable and a few splices.

Joyous when the ISP says "I am sorry, we must do this because otherwise the telco will charge you $99 if the fault is with your setup" - personally I'd pay that $99 if it was my own fault just so I didn't have to endure the hour of being on the phone with the ISP. Of course, in fairness, I'm sure that tech person had heard the old "I didn't change anything" routine a million times before.
and I used to be one of those people out there in the field having to do it! now I've got a ground (earth?) on my cable somwhere from my house to the pedestal, but it is buried. it's not bad enough to justify replacing the cable, just bad enough to make all of my phone conversations affected
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Old 09-20-2010, 01:24 PM   #11873
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I hope no cats were injured in the cause.
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Old 09-20-2010, 01:40 PM   #11874
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I hope no cats were injured in the cause.
nope! no kitty injuries of any sort! (well maybe some bruised dignity)
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Old 09-20-2010, 01:50 PM   #11875
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you guys are soooo bad! it's a spectator sport! the cats and the fish in the bath tub... I just watch!
Even worse than trying to give cats bath is picking up the iguana and telling him he needs to go in a different direction. He's got longer claws and is more flexible than any cat I've ever had the pleasure of bathing.
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Old 09-20-2010, 01:51 PM   #11876
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Even worse than trying to give cats bath is picking up the iguana and telling him he needs to go in a different direction. He's got longer claws and is more flexible than any cat I've ever had the pleasure of bathing.
you can't just kind of do a twirl in place? "Iguana! ABOUT FACE!!!!"
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Old 09-20-2010, 02:00 PM   #11877
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I've got $10 on the iguana.
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Old 09-20-2010, 02:02 PM   #11878
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I'll pass ....
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Old 09-20-2010, 02:08 PM   #11879
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I'll raise it to $20 and split my winnings with you, Geoff.
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Old 09-20-2010, 03:42 PM   #11880
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Can we double or nothing ?
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