New Device: Bookeen Opus - Page 7

delphidb96 · 07-29-2009, 12:20 PM

Quote:

Originally Posted by Godzil

Ho yeah, that's right, I didn't know anything about computers hardware and software.

Ho yes that's right, the Cool-er, the eSlick, the EB600 or the Elonex, PocketBook 310+ are NOT the same device as the Gen3, that's right. They even NOT been made by the same hardware manufacturer. And I don't count the other unknown chinese vendors that we can see around the web that does sell NOT_clone of the Cybook...

I was thinking at a time that you could work for bookeen, but now, I'm pretty sure you CANNOT even work for them. You say I know nothing, but you seems to know even less than me...

I think you don't have anything to learn to me about computer hardware and software, nor about eBooks software/hardware.

Thanks for give me a good laugh.

Oh geez! Gimme a break! Yes, we *all* know that any of the EB-100/EB-600 family of devices can be made to run Bookeen's firmware. (*I* was one of the first to make an EB-100 run it! I *also* got a Cybook to install the EB-100 firmware - just to say "I did it", but it didn't *stay* EB-100-ized all that long because the EB-100 generic firmware was 'crap'.) I did this without the help of Bookeen and I didn't expect Bookeen to bail me out if things went awry.

However, the sales of Sonys, iLiads, Kindles and Hanlin V3 family are easily larger (combined) than those of the EB-600 family. And now we've got Samsung tossing into the mix. So, yes, you have much to learn about OS and hardware incompatibility. I realize that Bookeen wants hardware sales, but it is unrealistic to assume that those who've bought EB-600 devices *won't* choose to 'jump ship' from their more-limited firmware to Bookeen's ePub firmware.

Which is why I've stated several times that it would behoove Bookeen to deliberately target that section of the ereader market with a standalone SD-based firmware they could sell to just those owners. Remember, Bookeen's already taken the time to develope the firmware, why NOT gain income from the owners of Cool-ers, EB-600s and eSlicks??? The firmware's out there, so getting 'aftermarket' sales of LiveSD versions of it to those who're probably not going to shell out for the Bookeen hardware simply makes sense.

Derek

Godzil · 07-29-2009, 12:47 PM

Ok, so we misunderstand themself, you speak about a SD card that bookeen will make for the EB600 clone NOT the Cybook Gen3, even if I doubt that Bookeen will do this one day. But in this case ok, there should be no real issue about this.

TomBolini · 08-03-2009, 11:22 AM

Just to tell you all that the Cybook Opus is available at Simplicissimus with free shipping all over Europe:
http://ebookstore.simplicissimus.it/...nguage_code=en

(shipping from Monday Aug. 17th)

klikklak · 08-03-2009, 01:05 PM

So um, has it got folder support?

wallcraft · 08-03-2009, 01:18 PM

Quote:

Originally Posted by klikklak

So um, has it got folder support?

Yes. See First impressions of the Opus.

WOStavelot · 10-08-2009, 06:42 AM

Quote:

Originally Posted by khalleron

I'm trying to figure out why an ebook reader would have a motion sensor. So cats can use it?

This feature was first incorporated to assist readers with reading and applying the Kama Sutra simultaneously.

GeoffC · 10-08-2009, 10:12 AM

Quote:

Originally Posted by WOStavelot

This feature was first incorporated to assist readers with reading and applying the Kama Sutra simultaneously.

curthh · 06-04-2010, 11:29 AM

May 3-June 4, 2010
My Opus arrived with a software glitch: when disconnected from the USB drive, the screen froze and would not respond to a "soft" reset by holding down the power and back buttons for 10 seconds. So that meant removing the battery cover and doing a "hard" reset (paperclip) each time the Opus was disconnected from the computer.

Bookeen support responded once to ask for my s/n & boo version. After that, no response. The website has a firmware download link but it has been shut down since early May through today.

Although I like the Opus, I returned it because of the poor support from Bookeen.

GeoffC · 06-04-2010, 11:32 AM

Sorry to note your 'bad' experience, they've always been 'good' for me (though occasionally tardy with responses).

EowynCarter · 06-04-2010, 11:37 AM

Bookeen support once manage to stun me with their fastness.

But they seams to be a bit overflowed right now, sent them a mail last Friday, I'm still waiting for answers.

Godzil · 06-04-2010, 02:44 PM

Quote:

Originally Posted by curthh

May 3-June 4, 2010
My Opus arrived with a software glitch: when disconnected from the USB drive, the screen froze

Strange. Do you have a White one or a colored one ?

Quote:

and would not respond to a "soft" reset by holding down the power and back buttons for 10 seconds.

If it's a white at sometimes during the production it seems that the soft reset was no more present. They are back on the newest (and only need 2 or nearly seconds for reset)

Quote:

So that meant removing the battery cover and doing a "hard" reset (paperclip) each time the Opus was disconnected from the computer.

If you have one of the latests white, this is the only solution if it freeze...

Quote:

Bookeen support responded once to ask for my s/n & boo version. After that, no response.

Please be patient, you are surely not the only one they have to answer, and they already answer to you one time, they will a second time and all times necessary to resolve your problem.

Quote:

The website has a firmware download link but it has been shut down since early May through today.

This firmware has bug on newest devices, if your device is newer than the release of the 2.0 this should no be the right thing to do to apply this version.

Quote:

Although I like the Opus, I returned it because of the poor support from Bookeen.

You returned it? It's Really bad to read this, you should to have to learn patience, they are human, they don't have super power and can't answer faster than light to everybody

luqmaninbmore · 06-04-2010, 02:50 PM

Quote:

Originally Posted by Godzil

Strange. Do you have a White one or a colored one ?

If it's a white at sometimes during the production it seems that the soft reset was no more present. They are back on the newest (and only need 2 or nearly seconds for reset)

If you have one of the latests white, this is the only solution if it freeze...

Please be patient, you are surely not the only one they have to answer, and they already answer to you one time, they will a second time and all times necessary to resolve your problem.

This firmware has bug on newest devices, if your device is newer than the release of the 2.0 this should no be the right thing to do to apply this version.

You returned it? It's Really bad to read this, you should to have to learn patience, they are human, they don't have super power and can't answer faster than light to everybody

Do you work for Bookeen? All I can say is that if Bookeen wants to continue to be a force at all in the eBook reader market, they have to improve their customer support. Pocketbook has amazing customer support as does Amazon. I've even had good support from Sony when problems with their eBook store have occured (would Bookeen operate an upgrade program like that seen for the PRS500?). Other than access to Mobipocket DRM, I don't see why anyone would by a Bookeen device: the PB301+ and the PB360 are superior in just about every way to their Bookeen analogs.

Luqman

Godzil · 06-04-2010, 05:06 PM

I don't know why, but you seems to not be impartial. PocketBook have one major difference from Bookeen: Market share.
But I can reverse your question: Do you work for PocketBook?

Terisa de morgan · 06-04-2010, 05:33 PM

Quote:

Originally Posted by luqmaninbmore

Other than access to Mobipocket DRM, I don't see why anyone would by a Bookeen device: the PB301+ and the PB360 are superior in just about every way to their Bookeen analogs.

That's an opinion, I'm afraid. I've had an Opus and an PB360, and I've sold the PB360. I prefer the Opus much more. So, as you see, it's a matter of personal likes.

netseeker · 06-04-2010, 05:46 PM

Quote:

Originally Posted by Godzil

PocketBook have one major difference from Bookeen: Market share.

So the question is: Why has PocketBook "market share", as you say, and Bookeen not? Is it just the money? The products? Better customer service? Better marketing? Better business planning? The community?

Reaching market share is usually a result of an excellent entrepreneurship but it's not primarily the reason for good customer services. Good customer service (among many other things) can be a reason for a growing market share though.

Anyway, i think Bookeen's customer service is not that bad at all...but it's still far from perfect.

06-04-2010, 11:29 AM	#98
curthh Junior Member Posts: 3 Karma: 10 Join Date: Apr 2010 Device: none	Opus: frustration with support May 3-June 4, 2010 My Opus arrived with a software glitch: when disconnected from the USB drive, the screen froze and would not respond to a "soft" reset by holding down the power and back buttons for 10 seconds. So that meant removing the battery cover and doing a "hard" reset (paperclip) each time the Opus was disconnected from the computer. Bookeen support responded once to ask for my s/n & boo version. After that, no response. The website has a firmware download link but it has been shut down since early May through today. Although I like the Opus, I returned it because of the poor support from Bookeen.

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07-29-2009, 12:47 PM	#92
Godzil a pthread?? where? where? Posts: 1,763 Karma: 30462 Join Date: Mar 2009 Location: Somewhere in EU Device: Newton MessagePad 2100, and only this	Ok, so we misunderstand themself, you speak about a SD card that bookeen will make for the EB600 clone NOT the Cybook Gen3, even if I doubt that Bookeen will do this one day. But in this case ok, there should be no real issue about this.

08-03-2009, 11:22 AM	#93
TomBolini ebooks distributor Posts: 34 Karma: 197 Join Date: Aug 2006 Location: Loreto, Italy Device: HP2710p iLiad Cybook Sony 505 Kindle DR1000S	Just to tell you all that the Cybook Opus is available at Simplicissimus with free shipping all over Europe: http://ebookstore.simplicissimus.it/...nguage_code=en (shipping from Monday Aug. 17th)

08-03-2009, 01:05 PM	#94
klikklak Connoisseur Posts: 86 Karma: 124 Join Date: Nov 2007 Location: helsinki Device: nokia 770, PRS-500	So um, has it got folder support?

06-04-2010, 11:32 AM	#99
GeoffC Chocolate Grasshopper ... Posts: 27,599 Karma: 20821184 Join Date: Mar 2008 Location: Scotland Device: Muse HD , Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW	Sorry to note your 'bad' experience, they've always been 'good' for me (though occasionally tardy with responses).

06-04-2010, 11:37 AM	#100
EowynCarter Wizard Posts: 4,337 Karma: 4000000 Join Date: Oct 2008 Location: Paris Device: Cybooks; Sony PRS-T1	Bookeen support once manage to stun me with their fastness. But they seams to be a bit overflowed right now, sent them a mail last Friday, I'm still waiting for answers.

06-04-2010, 05:06 PM	#103
Godzil a pthread?? where? where? Posts: 1,763 Karma: 30462 Join Date: Mar 2009 Location: Somewhere in EU Device: Newton MessagePad 2100, and only this	I don't know why, but you seems to not be impartial. PocketBook have one major difference from Bookeen: Market share. But I can reverse your question: Do you work for PocketBook?

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