kindle oasis 2 cover? - Page 7

HarryT · 11-15-2017, 05:40 PM

Quote:

Originally Posted by rguion

Has there ever been a situation like this before, where the Amazon produced cover for the Kindle had such shortages and delays?

These aren't "shortages and delays", but a faulty product being withdrawn from sale. Yes, Amazon have withdrawn faulty products before.

Shinytop · 11-15-2017, 06:41 PM

I got the boiler plate response saying I could return the covers I had order and then order them at the new price. The reply had a link where you could request a call. For some reason it would not take all the digits of a ten digit number. There was also a link to send another email. I told them what had happened and that it would be easier for them and me if they would just give me a $30 credit for the two covers. I got an answer that said that was not policy but that they would make an exception since I was a long time customer who made many purchases. On my orders page it usually shows 50 in the last six months, so ya, I guess I do make a lot of purchases.

jscris · 11-15-2017, 06:55 PM

Quote:

Originally Posted by MSWallack

While the covers are "unavailable" at Amazon, I was able to order one from Best Buy (and received it in 2 days).

How are the magnets? Do they hold well?

Lady Stardust · 11-16-2017, 02:59 AM

Quote:

Originally Posted by HarryT

These aren't "shortages and delays", but a faulty product being withdrawn from sale. Yes, Amazon have withdrawn faulty products before.

Why do you think they are withdrawn if both leather and fabric are available in Japan?

HarryT · 11-16-2017, 03:02 AM

Quote:

Originally Posted by Lady Stardust

Why do you think they are withdrawn if both leather and fabric are available in Japan?

Amazon Japan have always operated as a separate business to the rest of Amazon's worldwide operation. You'd need to ask them why they have not withdrawn the covers when they've been withdrawn in other countries.

Lady Stardust · 11-16-2017, 03:33 AM

Quote:

Originally Posted by HarryT

Amazon Japan have always operated as a separate business to the rest of Amazon's worldwide operation. You'd need to ask them why they have not withdrawn the covers when they've been withdrawn in other countries.

Maybe then it would mean that Amazon.com and Amazon.co.uk are worldwide operation.
I can see both leather and fabric covers available on Amazon India as well.

Julian1984 · 11-16-2017, 03:46 AM

Quote:

Originally Posted by Lady Stardust

Why do you think they are withdrawn if both leather and fabric are available in Japan?

Amazon Kindle Oasis (Newモデル)用ファブリックカバーチャーコール
by Amazon
¥5,280.¥5,280Prime
Usually ships in 1 to 2 months

1-2 months is the same availability than amazon.com
In amazon.co.uk/.de/.es/... (europe) there's no availability at all.

Lady Stardust · 11-16-2017, 04:19 AM

Quote:

Originally Posted by Julian1984

Amazon Kindle Oasis (Newモデル)用ファブリックカバーチャーコール
by Amazon
¥5,280.¥5,280Prime
Usually ships in 1 to 2 months

1-2 months is the same availability than amazon.com
In amazon.co.uk/.de/.es/... (europe) there's no availability at all.

No, that's charcoal. White (Sand Stone) is in stock and with Prime I could get it tomorrow. Blue will be in stock on 25 November. All three can be ordered.
As for leather covers, with Prime, I could get Midnight or Saddle Tan tomorrow. Merlot is 1 to 2 months.

joblack · 11-16-2017, 05:28 AM

Quote:

Originally Posted by jscris

How are the magnets? Do they hold well?

No they don't.

joblack · 11-16-2017, 05:30 AM

I have ordered two different clones from eBay. Price was between 6 and 10 Euro.

I could tell you more after I got them.

jkingrph · 11-16-2017, 06:49 AM

Quote:

Originally Posted by HarryT

It would do. The lower price is applied at the time it ships, as I said

.

If you ordered and later they decided to raise the price would they apply the higher price at time of shipping? Seems like that might be breech of contract!

HarryT · 11-16-2017, 06:52 AM

Quote:

Originally Posted by jkingrph

If you ordered and later they decided to raise the price would they apply the higher price at time of shipping? Seems like that might be breech of contract!

No, in that case the price at the time of ordering holds. It only changes if the price falls.

zooby · 11-16-2017, 06:55 AM

I got a call yesterday from Amazon after leaving a review on their site about the case. They were looking for more feedback.

Josieb1 · 11-16-2017, 07:42 AM

I ended up returning both my cases yesterday. By coincidence the Operations Manager that dealt with my initial Oasis order phoned me as he had forgotton to do my refund (another supervisor processed it) and we discussed the covers. He processed the refunds immediately and sent me returns labels. They went back yesterday.

For me the issue wasn't so much with keeping the Oasis inside the cover, it was the stand facility, it kept slipping, the magnets at the top weren't holding the front cover to the back of the Oasis securely enough, when I pressed the forward button the cover stand slipped.

Also why spend £95 on two covers when I wouldn't trust them to keep the Oasis safe if I took it outside the house. My Oasis is now back in its box awaiting my eBay cover which should be here within a few days. I'm also waiting for Fintie to get covers available on Prime, they said by email it should only be a week at most as they have sent covers to the warehouse already.

DuckieTigger · 11-16-2017, 08:20 AM

All the aftermarket covers I have seen so far cover the whole back and retain the bulge shape to grip. The official covers only go over the thin part and are pretty much flush. Doesn't that defeat the purpose of having the bulge?

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11-15-2017, 06:41 PM	#92
Shinytop Connoisseur Posts: 74 Karma: 59012 Join Date: Apr 2016 Location: Pensacola Device: Kindle Oasis	I got the boiler plate response saying I could return the covers I had order and then order them at the new price. The reply had a link where you could request a call. For some reason it would not take all the digits of a ten digit number. There was also a link to send another email. I told them what had happened and that it would be easier for them and me if they would just give me a $30 credit for the two covers. I got an answer that said that was not policy but that they would make an exception since I was a long time customer who made many purchases. On my orders page it usually shows 50 in the last six months, so ya, I guess I do make a lot of purchases.

11-16-2017, 05:30 AM	#100
joblack Wizard Posts: 1,752 Karma: 4382688 Join Date: Jul 2006 Location: Somewhere on earth Device: Onyx Boox Tab X C	I have ordered two different clones from eBay. Price was between 6 and 10 Euro. I could tell you more after I got them.

11-16-2017, 06:55 AM	#103
zooby Member Posts: 20 Karma: 536 Join Date: Jan 2010 Location: Glasgow Device: Kindle keyboard, kindle voyage, kindle oasis	I got a call yesterday from Amazon after leaving a review on their site about the case. They were looking for more feedback.

11-16-2017, 07:42 AM	#104
Josieb1 Grand Sorcerer Posts: 5,089 Karma: 18051062 Join Date: Nov 2009 Location: UK Device: Kindle Scribe, Coloursoft, PW SE, Kindle 6, Kobo Libra 2, Clara BW	I ended up returning both my cases yesterday. By coincidence the Operations Manager that dealt with my initial Oasis order phoned me as he had forgotton to do my refund (another supervisor processed it) and we discussed the covers. He processed the refunds immediately and sent me returns labels. They went back yesterday. For me the issue wasn't so much with keeping the Oasis inside the cover, it was the stand facility, it kept slipping, the magnets at the top weren't holding the front cover to the back of the Oasis securely enough, when I pressed the forward button the cover stand slipped. Also why spend £95 on two covers when I wouldn't trust them to keep the Oasis safe if I took it outside the house. My Oasis is now back in its box awaiting my eBay cover which should be here within a few days. I'm also waiting for Fintie to get covers available on Prime, they said by email it should only be a week at most as they have sent covers to the warehouse already.

11-16-2017, 08:20 AM	#105
DuckieTigger Wizard Posts: 4,763 Karma: 246906703 Join Date: Dec 2011 Location: USA Device: Oasis 3, Oasis 2, PW3, PW1, KT	All the aftermarket covers I have seen so far cover the whole back and retain the bulge shape to grip. The official covers only go over the thin part and are pretty much flush. Doesn't that defeat the purpose of having the bulge?

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