Online storage... new kid on the block

[Ripplinger]

They do have a mobile version, I have it on my phone, and it does work to download the epub, just a bit differently than SugarSync does.

When I download on Copy through the phone, it gives a message that no preview is available, I select download and it asks me where I want to save the file, I select the directory and it works that way.

On SugarSync though, as soon as I click on an epub, it asks what application I want to use to view the file, I select Aldiko, and it downloads automatically and the Aldiko app opens up with the book on the shelf ready to be opened to read.

The process being somewhat different is probably where it hangs on the Kobo. I'm perfectly happy using SugarSync for just my library then and Copy for all else, since 6GB at SugarSync is more than enough for my ebooks. It would be nice to get it to work with Copy also though.

[Dhevi]

Dropping a support ticket for Copy might help. Looking over the support section they seem to be quite responsive.

[AnemicOak]

Originally Posted by Loosheesh

It locks up with my iPad as well (but it works fine with the Galaxy Player). Now I just simply search for a book by title and take it from there.

The Copy app locks up your iPad or the website? The app works fine on my iPhone thank goodness.

[Loosheesh]

Originally Posted by AnemicOak

The Copy app locks up your iPad or the website? The app works fine on my iPhone thank goodness.

Both the app and in Safari. When I first tested Copy (before I learnt the shortcut thing), I used a small sample library with about 5 books. It worked fine then. So when it started locking up with my 15GB+ main library, I just assumed it was probably a size issue. When I search for a specific file, that comes up pretty quickly for me to download, and I then get the Open In options. Navigating via the folders is the problem for me.

On my Galaxy player it works beautifully, no hitches, no freezing up.

[Blossom]

Originally Posted by Dhevi

Dropping a support ticket for Copy might help. Looking over the support section they seem to be quite responsive.

Agreed I am sure they can look into it. I haven't tried on my Kindle or Tablet yet.

[kyteflyer]

Is it to do with Library size? Mine is quite small and I've had no lockups on my iPhone or either of my iPads. Have not yet tried with my Glo.

[Ripplinger]

I have about 2100 books in 405 directories for various authors for my library. It all works fine on my phone (but I refuse to ever read on the phone screen). It's just the Glo that freezes when I click on the entire library and only in Copy, the same library is fine if I use SugarSync on the Glo.

I'll try making a smaller library and see if it still happens.

[Blossom]

Originally Posted by Ripplinger

I have about 2100 books in 405 directories for various authors for my library. It all works fine on my phone (but I refuse to ever read on the phone screen). It's just the Glo that freezes when I click on the entire library and only in Copy, the same library is fine if I use SugarSync on the Glo.

I'll try making a smaller library and see if it still happens.

I would let support know so they can figure it out. They seem to be quick at fixing things.

[jmilica]

Originally Posted by Blossom

I would let support know so they can figure it out. They seem to be quick at fixing things.

Yes, they quickly respond in around 24 hours. Then, if you have additional question it takes them another 24 hours
But hey, it'a lot of free cloud space, so I am not complaining

[Ripplinger]

Well they are extremely quick at responding to tickets, took less then 7 hours. Not a fix but hopefully someday it will work:

It is likely that you're seeing these issues because the Copy web interface is not optimized for these types of devices. It may also be due in part to the Kobo reader's web browser, which we do not test on. We are working on web redesigns and optimizations which may affect the way Copy works on your Kobo reader in a positive way. I will talk with our web team and ask them to keep these types of mobile devices in mind when working on optimization.

I'm curious if it works with any ereader with a browser, if it's just a Kobo browser problem? Anyone else with other brand readers with wifi get theirs to work at Copy.com to download books?

[jmilica]

Originally Posted by Ripplinger

Well they are extremely quick at responding to tickets, took less then 7 hours. Not a fix but hopefully someday it will work:

Nice, that's quite an improvement compared to my case from last week.
I just hope it doesn't have anything to do with the time zones.

[kyteflyer]

Originally Posted by jmilica

Yes, they quickly respond in around 24 hours. Then, if you have additional question it takes them another 24 hours
But hey, it'a lot of free cloud space, so I am not complaining

Me neither... but it can be as slow as a wet week at times. I wonder if the lockups are just slowdowns and people havent waited long enough.

I gave up on uploading my iphoto library, 90GB was going to take too long. as it was, after 24 hours, only 5GB had made it. dumped. Pity, really.

[sufue]

I'm late to this party, I think, but I just signed up today, and installed the app, and verified my email, and then when I checked my bonuses, I had TWO 5 GB bonuses - the standard one for having used a referral link, and another for having "verified an .edu email address". I haven't seen any mention of this .edu bonus before.

I use an alumni.mycollege.edu email address as my personal email address, and apparently that got me some extra space. It isn't even a regular academic mycollege.edu address, it's an alumni.mycollege.edu address through the alumni association, but I still got the bonus.

So then I thought "a-ha" - if one .edu address gets a bonus, perhaps a second one will get a second bonus. So, since I work at the college I'm an alumna of, I tried my academic mycollege.edu address, and verified that, but I didn't get a second bonus. Bummer, but not unexpected.

Anyway, I don't know if this will work for other folks who might be able to add an .edu address as a second address - maybe someone who has one can try it and see if it works.

[Ripplinger]

Originally Posted by kyteflyer

... I wonder if the lockups are just slowdowns and people havent waited long enough.

I set my reader down and went to do something else to see if that wasn't the case, but 30 minutes later it was still locked. Also the screen was totally unresponsive, you couldn't click on yes or no to cancel the script. So I'm 100% certain it wasn't just a case of not giving it enough time.

[Blossom]

Originally Posted by kyteflyer

Me neither... but it can be as slow as a wet week at times. I wonder if the lockups are just slowdowns and people havent waited long enough.

I gave up on uploading my iphoto library, 90GB was going to take too long. as it was, after 24 hours, only 5GB had made it. dumped. Pity, really.

Wow! I uploaded 12GB in about 6 Hours. I'm guessing your internet speed is slower than mine. I think mine is 4MB up and Down is 30MB. I need to check because my ISP keeps upgrading the speeds every year.