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Old 09-23-2014, 12:28 PM   #10246
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Old 09-23-2014, 01:20 PM   #10247
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Old 09-23-2014, 02:22 PM   #10248
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Are these codes usable outside US, Can and UK?
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Old 09-23-2014, 02:46 PM   #10249
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I've used them in Ireland, and worked fine. Sorry edited as have used them in the past but not working this time.

Last edited by Norsher; 09-25-2014 at 04:37 PM.
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Old 09-23-2014, 04:01 PM   #10250
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Old 09-23-2014, 05:49 PM   #10251
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Old 09-23-2014, 08:03 PM   #10252
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Are these codes usable outside US, Can and UK?
Nope ...
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Old 09-23-2014, 08:11 PM   #10253
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Old 09-23-2014, 08:25 PM   #10254
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Quote:
Originally Posted by Norsher View Post
I've used them in Ireland, and worked fine.
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Originally Posted by Lynx-lynx View Post
Nope ...
Hmmm...

Now I don't know what to believe. I'll test it out tomorrow. If they don't work, Kobo has lost me as a customer until they work.
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Old 09-23-2014, 08:28 PM   #10255
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Originally Posted by corroonb View Post
Hmmm...

Now I don't know what to believe. I'll test it out tomorrow. If they don't work, Kobo has lost me as a customer until they work.
Depends what part of Ireland the codes worked in I suppose, the North or the Republic,

Certainly the Contest codes don't work in Aus, India, Singapore, Hong Kong etc

But you only need to travel to the UK US or CA to use them.
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Old 09-23-2014, 08:29 PM   #10256
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It doesn't matter where you are in the world but what your address is. Is the person in Ireland using an Irish address or is he using an address from UK, US or Canada?
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Old 09-23-2014, 08:35 PM   #10257
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It doesn't matter where you are in the world but what your address is. Is the person in Ireland using an Irish address or is he using an address from UK, US or Canada?
Previously you didn't have to change your address to use the codes. I have changed to a US address to buy some books which weren't available in Europe but I really don't want to make a habit of it because it violates the terms and conditions and they could remove those books if they wanted. Plus it costs me a lot extra when not paying in Euro because my bank has a fixed lower limit transaction fee so even if a books cost £.99, I still have to pay an extra €0.70 or more if the price increases.
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Old 09-24-2014, 12:24 AM   #10258
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Originally Posted by peachiekene View Post
That's a kepub.
There's ways to download it (involves using the desktop app and obok).
If you don't want to go that route, you can contact customer care* and ask for a refund.

*I know you said you didn't want to, but it is an option to get your money back. If you go through their live chat option, they are extremely fast and friendly.
Thanks for the information.

I remember seeing some discussion on a thread or two about "kepub this" and "kepub that," but I was hoping that that was something that I wouldn't need to concern myself with.

Is this some new development, or has this been going on for some time (in which case I had not noticed it before)?

Thanks to you and others who mentioned the possibility of getting a refund. I don't want a refund for this book, or any of the other ones. I want my books! That's the reason that I bought them. I'm sure that I'll end up using the desktop app and obok, that you mentioned. A Mobilereader sent me a PM telling me about a plugin for Calibre, or something like that, that might make the job easier, I'm going to look into that.
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Old 09-24-2014, 02:04 AM   #10259
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Old 09-24-2014, 03:09 AM   #10260
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Originally Posted by corroonb View Post
Previously you didn't have to change your address to use the codes. I have changed to a US address to buy some books which weren't available in Europe but I really don't want to make a habit of it because it violates the terms and conditions and they could remove those books if they wanted. Plus it costs me a lot extra when not paying in Euro because my bank has a fixed lower limit transaction fee so even if a books cost £.99, I still have to pay an extra €0.70 or more if the price increases.
Buy yourself a gift card, problem solved.
http://www.kobo.com/egiftcards

NEVER pay with your credit cards or paypal when you change your location people! It's common sense that banks will charge you for that.

Last edited by Geralt; 09-24-2014 at 03:13 AM.
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