Fed up with the bugs!

[PeterT]

Originally Posted by jackastor

Hacks would not be needed if kobo hired decent programers. The proof is the fact that others seem to be able to fix the short comments that the kobo programmers have inflicted on us. Perhaps they (kobo) should hire these programmers who are able to fix the issues.

Regards

Jack

I hate to say that not one of the hacks has fixed ANY of the problems. If anything all those HACKS do is to remove functionality.

But I forgot... You are the expert.

Mia culpa

** EDIT **

Maybe a more eloquent way of putting it is that there is a LARGE, LARGE difference between fixing a bug, and partially masking a bug.

[Terisa de morgan]

Originally Posted by jackastor

Hacks would not be needed if kobo hired decent programers. The proof is the fact that others seem to be able to fix the short comments that the kobo programmers have inflicted on us. Perhaps they (kobo) should hire these programmers who are able to fix the issues.

Regards

Jack

I don't work at Kobo but I can say you don't work as a programmer. Sorry, I don't like bugs and I've complained a lot in the beta group, but thinking that programmers decide which work they have to do

[delph]

Originally Posted by Lyn2012

It seems to be a case of choosing which ereader work the best for your particular wish list, and then using the hacks to fill in the gaps. From my personal experience, this seems to apply to all makes of readers.

...and sometimes the ability to hack it is part of your wishlist.

[Lyn2012]

Originally Posted by jackastor

Hacks would not be needed if kobo hired decent programers. The proof is the fact that others seem to be able to fix the short comments that the kobo programmers have inflicted on us. Perhaps they (kobo) should hire these programmers who are able to fix the issues.

Regards

Jack

It's not only Kobo though. I have needed to hack my Paperwhite just to get hyphenation and current book as screensaver. Not to mention more options for fonts and font sizes and to get collections from Calibre to work. Most of these are available on Kobo as standard. As I said before, you pick and choose between what's available and settle on what is closest to your own ideal. If Kobo don't produce ereaders to your standards, perhaps it is time to look elsewhere.

[geormes]

Bug? What bug??

[jackastor]

Originally Posted by geormes

Bug? What bug??

How fitting of a graphic. lol

regards

JAck

[DNSB]

Looking at geomes' post reminded of this cartoon from a few years back.

Speaking of bugs...



Regards,
David

[dmapr]

Originally Posted by doubleshuffle

Exactly. Although to their credit Kobo fixed the "Bold/Italics" and the "Sideloaded Linux Libertine And Bioline Fonts Displayed As Just A Smear On The Screen" bugs themselves.

True. Although by that time I've already figured out how to fix the Bold/Italic myself

[aceflor]

Originally Posted by speakingtohe

I've sworn of buying anything from Kobo, but still tempted by the new flush surface. My Aura HD looks more like a picture frame than anything ereadery.

Perhaps if I can talk some poor hapless soul into paying $100 for my Aura HD I might weasel out and get the new Aura. Most likely I will demand a new $100 bill and keep it close by and fondle it instead

Helen

I am done with Kobo. I like the flush surface too, but I want to read with my devices, not constantly patch them so I won't give Kobo another try. The mini started to misbehave seriously 3 months after I bought it, and the Aura HD is lying around unused. I really tried to appreciate these devices, but I went back to my PW and feel so much happier.

[Canuck_in_Japan]

Ignorance sure is bliss alright. I push the button to turn on the reader and it turns on. I touch a book cover and it opens the book. I swipe the screen and the page turns. I do this multiple times and then the book is finished and then I start the process all over again. The whole process works brilliantly!

[aceflor]

Originally Posted by PeterT

I hate to say that not one of the hacks has fixed ANY of the problems. If anything all those HACKS do is to remove functionality.

But I forgot... You are the expert.

Mia culpa

** EDIT **

Maybe a more eloquent way of putting it is that there is a LARGE, LARGE difference between fixing a bug, and partially masking a bug.

It's Mea Culpa Peter, if you have to use latin, then do it properly.

[VirgoGirl]

Honestly, I don't know of *ANY* ereader that is 100% perfect, just read reviews and that's evident. However, no other ereader device - and please correct me if I'm wrong - has as many firmware updates as the Kobo does. I have no issue with bug fix updates (if they fix the bugs), but updates purely to change the UI or push the store onto us is annoying. And those of us with older machines may be having problems due to the newer firmware being made for readers with different capabilities.

I'm not a programmer, but I am married to a pretty good one. I know that you cannot write software that is bug free, you can't possibly account for every scenario that will happen. HOWEVER, software can be written that is more stable than the stuff that Kobo pushes out every 6 months, taking into account known parameters such as sideloaded books and SD cards. I'm not expecting "bug free" software, but I DO expect software that allows you to actually USE the device they way it was designed. If it takes me 1 hour, or even 10 minutes, to boot up my device with an SD card, then the Kobo is NOT working the way it was designed to work. If Kobo declines to fix this, but adds a new way to shop at their store, then yep, I'm going to be fed up and frustrated with my reader.

[jackastor]

Exactly right on Virgogirl.

Regards

Jack

[david_e]

Originally Posted by aceflor

It's Mea Culpa Peter, if you have to use latin, then do it properly.

Comma, c-o-m-m-a. Practice what you preach.

[dieterpops]

It's stuff like this that feeds the thought that things seem a bit rushed at Kobo.

http://www.kobo.com/indie

Click on the learn more button under Aura HD and it takes you to the Kobo Arc page. Not a big deal, but something that lends itself to a second class experience. I've owned two Kobo's and liked the hardware, but the software and the customer service ("we will elevate this to a level 2 specialist and will get back to you within 24 to 48 hours") makes the overall experience subpar.

Like it or not, they're not a small Canadian company any longer. Sorry for the rant, but I would really like to see these guys up their game and become more formidable competitors.