Bye bye Pocketbook

[adbosch]

Joepie might. He seems to be happy buying stuff that doesn't work.

[m2heikamp]

Originally Posted by adbosch

Joepie might. He seems to be happy buying stuff that doesn't work.

Can't argue with that.

[joepie]

Now that's really rich. I'm the one who is rather content with a machine we both seem to have bought. You're the one that seem to be quite unhappy with it. And you're laughing at me ? I'm the 'poor' lucky guy then ?

You remind me of a dutch person I knew a few years back. Never content this person was, always yelling rudely at people who seemed to owe him something - in his opinion, mind you. He always felt short changed for some reason or another. Ready to spill critisism at any time too, but couldn't stand to take a single remark...

Hope you for your sake that you sell that PB302 soon though.


JoePie

[adbosch]

Indeed looks exactly like me. Must be me.

[m2heikamp]

Originally Posted by joepie

Now that's really rich. I'm the one who is rather content with a machine we both seem to have bought. You're the one that seem to be quite unhappy with it. And you're laughing at me ? I'm the 'poor' lucky guy then ?

You remind me of a dutch person I knew a few years back. Never content this person was, always yelling rudely at people who seemed to owe him something - in his opinion, mind you. He always felt short changed for some reason or another. Ready to spill critisism at any time too, but couldn't stand to take a single remark...

Hope you for your sake that you sell that PB302 soon though.


JoePie

Let's just agree on the fact that one person is happy with the PB302 he bought (how odd that might sound to me) and a lot of people here are UNHAPPY with the PB302 they bought because it never lived up to it's promises and neither did Pocketbook.

So we can restrain ourselves from getting too personal towards eachother, instead on focussing on the real problem: the crappy PB302!! If it would have done everything they said it could do, it would have been a great device.

And (this is for Joepie) the PB302 NEVER was able to perform anyway near was was promised (that's a fact). And Pocketbook never ever came through on a promise they made (that's a fact also). Anyone saying otherwise is living with his or her head in lala-land. If I wanted a simple ereader than I would have bought one.

[Guus]

02-05-2011:

Originally Posted by mtravellerh

First: you 302 owners are not forgotten and you may be up for a few positive surprises soon.
.............

What is 'soon', now 2 weeks ago?

[Metal Mick]

Originally Posted by review

Yes Jim, you're right.

<snip>

And if you think about the whole situation with the 302, I don't want to be in Pocketbook Europe shoes. They may have asked the Guys in Kiev in the past when this or that feature will be available and they got a reply. So they went into the forum and announced it. But then the Guys in Kiev didn't managed to deliver their promises on time. So who is the person who will be blamed by the community? Of course the persons in the first line to the customer. But is it their fault? Not at all I would say. Is there anything what they can do to improve the situation? Well, I believe it is very hard for them. The only option they could have would be to make less promises but then a year ago they were probably not aware of the fact of how much the Guys in Kiev work on time to keep their promises towards them.

Hi Review, et al,

I found this part of your post intriguing. I am new to ereaders in general and Pocketbooks in particular.

My understanding was that the "Guys in Kiev" were Pocketbook - with the former phrase a kind of casual reference to the main company. From your posting, it appears I am wrong. Can you or someone, please enlighten me as to the relationship between the GiK and PB? I would suggest though, that "...the Guys in Kiev didn't managed to deliver their promises on time..." is rather an understatement.

Oh, and many thanks for your work in another thread with improving the firmware of the 302. I bought mine not expecting much in this regard, but long-time owners are no doubt grateful.

Cheers,

[review]

Originally Posted by Metal Mick

Hi Review, et al,

I found this part of your post intriguing. I am new to ereaders in general and Pocketbooks in particular.

My understanding was that the "Guys in Kiev" were Pocketbook - with the former phrase a kind of casual reference to the main company. From your posting, it appears I am wrong. Can you or someone, please enlighten me as to the relationship between the GiK and PB? I would suggest though, that "...the Guys in Kiev didn't managed to deliver their promises on time..." is rather an understatement.

Oh, and many thanks for your work in another thread with improving the firmware of the 302. I bought mine not expecting much in this regard, but long-time owners are no doubt grateful.

Cheers,

The truth is that I don't know anything for sure about the internal details either. I was also only speculating (notice the "may") and thinking of a possible explanation how the current situation may have been created. There is no point debating speculations. So just ignore that part of my post then.

[kacir]

Originally Posted by Metal Mick

My understanding was that the "Guys in Kiev" were Pocketbook - with the former phrase a kind of casual reference to the main company. From your posting, it appears I am wrong.

There is company called PocketBook International. They have headquarters in Kiev, Ukraine. Guys in Kiev is how we started to call programmers working for PocketBook International in Kiev.
We were told that programmers are fiercely independent, that they were made co-owners of the company.
http://pocketbook-int.com/

The guys that post here, Mtravellerh and Forgosigan work for Pocketbook Readers GmbH, Deutschland. Some one and a half year ago Forkosigan met PocketBook developers at some fair in Germany and he decided that he wants to sell PocketBook devices in Germany. So he started a company that is now called Pocketbook Readers GmbH, Deutschland. Forkosigan later hired Mtravellerh as Public Relations manager for PocketBook GmbH.

So there are two separate companies. One designs produces and programs devices and another one that sells them to the rest of the world.

Dulin's Books is one of resellers that sell PocketBook devices. Recently he and other resselers from USA are forbidden to sell devices to

Europe, Russian Federation, Israel, Czech Republic, Estonia, Latvia, Lithuania, Romania, Slovakia, Slovenia ...

(Obviously somebody didn't realize that Czech republic and a few other mentioned countries fall under "Europe".)

To make matters even more complicated some time ago PocketBook company from Ukraine started some cooperation with Netronix (where first models were manufactured). Recently I heard that they do not cooperate as much anymore, and that the last models are manufactured by Foxcon.

Please correct me if I misunderstood, misstated or omitted something.

[adbosch]

Originally Posted by JimMcLaren

YOU ARE WRONG!

Every new little piece of info seems to confirm my point of view. The PB302 firmware is an abandoned mess and 'the guys from Kiev' don't give a sh... They just seem to keep on selling promises (in the form of new hardware with unfinished firmware AND vain promises they make through their german representatives in order to keep business going).

I seriously think this is a pity. The way PB started out with the 360 was exemplary and great (for those who don't know: PB360 development was originally strongly based on user feedback and led to the -at the time- best ereader on the market with mutual dedicated user and developer cooperation).

What happened?

[Dulin's Books]

Originally Posted by kacir

Dulin's Books is one of resellers that sell PocketBook devices. Recently he and other resselers from USA are forbidden to sell devices to

(Obviously somebody didn't realize that Czech republic and a few other mentioned countries fall under "Europe".).

there's another one or two I'm not being specific enough about apparently

[hidari]

I feel for some of you PB 302 owners. I was a nascent PB360 fan for two months before my PB360 on/off button jammed. It's on its way to repair but am a bit skeptical at this point. Am holding off promoting PB for people in my neck of the woods.... Hopefully they will deliver their promises for the pb302 AS well as updating their fw for the other models.

[kacir]

Originally Posted by Dulin's Books

there's another one or two I'm not being specific enough about apparently

Like ... Germany?

[Metal Mick]

Hi review, kacir,

many thanks for your added info - I appreciate it.

I will take this opportunity to add to m2heikamp's observation about owners pleased with their 302s. But only by a half (to 1.5), for although I have one that is functioning (for the moment) as designed, it's the second one I bought. It was going to be prohibitive for me to return the other, so I gifted it to my sister, who could not afford a device at all, and thought the quality defects (broken internal clock, sd card not being removable) mattered little to her.

My ire is raised through the apallingly unsatisfactory dealings with one supplier (I bought my second elsewhere), and the general lack of support. The words I have used to describe PB as a whole, still apply, and this thread must surely be costing many, many sales of current devices.

But to the dedicated, intelligent, and helpful members of this forum, I am and will remain, extremely grateful.

Cheers,

[Guus]

Originally Posted by Metal Mick

..........and this thread must surely be costing many, many sales of current devices..............

So less unsatisfied customers.