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Old 11-11-2010, 08:40 AM   #61
jwalck
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Quote:
Originally Posted by Godzil View Post
You need a PC to create an AdobeID (even I'm not sure about this on the Orizon) but the activation and the book download can be done directly on the Orizon in the webbrowser.
I started a new topic about this here.
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Old 11-11-2010, 09:25 AM   #62
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Device: Cool-ER, Cybook Gen3, Cybook Orizon
I also got my new Cybook ORIZON a few days ago.
The device is recognized by my Adobe Digital Edition - SW running on my mac.
-> but device can`t be activated with Adobe Digital Editions.
Orizon ist detected and displayed in ADE as "Cybook Orizon" - Aktivation process seems to work - but after I disconnect the Orizon: in the messagebox
Settings>About>Adobe ID: Not Activated !!!
DRM-ebubs can`t be displayed.

The suggested way as described in manual chapter 12.
via the Bookstore Link also fails:
"Connection timed out" error message -NO wifi connection to internet at all (google etc. )

I sent about 5 emails to support@bookeen.com and to contact@bookeen.com and also filled in the support-form twice - BUT got NO response at all.
So ... the device is nice ... but without any (of my) content - not usable in this state.
Bookeen support is anoying ....
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Old 11-11-2010, 09:47 AM   #63
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Quote:
Originally Posted by EBreader View Post
I also got my new Cybook ORIZON a few days ago.
The device is recognized by my Adobe Digital Edition - SW running on my mac.
-> but device can`t be activated with Adobe Digital Editions.
Orizon ist detected and displayed in ADE as "Cybook Orizon" - Aktivation process seems to work - but after I disconnect the Orizon: in the messagebox
Settings>About>Adobe ID: Not Activated !!!
DRM-ebubs can`t be displayed.

The suggested way as described in manual chapter 12.
via the Bookstore Link also fails:
"Connection timed out" error message -NO wifi connection to internet at all (google etc. )

I sent about 5 emails to support@bookeen.com and to contact@bookeen.com and also filled in the support-form twice - BUT got NO response at all.
So ... the device is nice ... but without any (of my) content - not usable in this state.
Bookeen support is anoying ....
Today is day off in france. So you won't get any responce from bookeen today.

As for activation, I have to say I de-DRM my books to avoid the kind of mess you are going though.
Are you sure the device is properly disconected ?
How are you running ade ? there's a mac version ?
what do you mean by "SW" ?
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Old 11-11-2010, 10:04 AM   #64
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Thanks for the day off advice. I sent my first email thursday last week :-/
I dont want to de-DRM my ebooks. Ist illegal ... and works fine wieth all my other devices.
I am running ADE on my Macbook - YES ther is aversion for Mac OSX ( SW=Software)
There is a note in the User manual:
Note: Once your account has been created and your device activated, the creation
page won't appear again. In order to authenticate your device with another account,
please contact Bookeen customer service.
But HOW ?? ;-\
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Old 11-11-2010, 10:31 AM   #65
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EBreader: Sounds like you should check your wifi AP, have you tried another wifi? That worked out of the box for me, the browser is simplistic but better than I expected. I haven't tried the ADE stuff yet though, for the reasons stated earlier (I have no proprietary OS available).
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Old 11-11-2010, 11:21 AM   #66
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Quote:
I dont want to de-DRM my ebooks. Ist illegal ..
Oh, right, wanting to read the books you payed for a such a crime. It's certainly moral.

Quote:
Note: Once your account has been created and your device activated, the creation
page won't appear again. In order to authenticate your device with another account,
please contact Bookeen customer service.
That's support@bookeen.com

Do you have an other computer you might try to autanticate the orizon with ?

Quote:
Thanks for the day off advice. I sent my first email thursday last week :-/
They usualy respond faster. They might be overflowed with support e-mail.
I would wait until tomorow evening, and send another mail.
Last edited by EowynCarter; 11-11-2010 at 11:25 AM.
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Old 11-11-2010, 04:12 PM   #67
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Quote:
Originally Posted by Geppetto View Post
How about that horrible greyish display background?
It is true that SiPix has a somewhat darker screen than Vizplex or Perl, but I think the darkness of the Text is probably a bigger issue. The only review I have seen so far indicates that the text on the Orizen is plenty dark, so the reader should be pretty easy to read.

I only wish the Pandigital reader had text as dark as the Orizen; that would give you most of the features for a fair bit less money .

--
Bill
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Old 11-12-2010, 02:48 AM   #68
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jwalk: you posted - wifi worked aut of the box. What are your settings. I work on "personal WPA2" security-level. Maybe that is not supported by Boo Reader.
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Old 11-12-2010, 08:16 AM   #69
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a pthread?? where? where?
Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.
 
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contact at bookeen.com and support at bookeen.com no longuer work you MUST pass by the website to send question. so everyone that try to send to these emails adress will never been answered.
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Old 11-12-2010, 02:00 PM   #70
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Oh.
Good to know. Tanks godzil.

Maybe an auto responce with "sorry, e-mail no longer in use, please use the website form" would be usefull there.
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Old 11-13-2010, 01:30 AM   #71
Godzil
a pthread?? where? where?
Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.Godzil can even cheer up an android equipped with a defective Genuine Personality Prototype.
 
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I think they didn't do this due to the spam that generate a lot of traffic, and you never want to answer to spam
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Old 11-13-2010, 03:55 AM   #72
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Quote:
Originally Posted by Godzil View Post
I think they didn't do this due to the spam that generate a lot of traffic, and you never want to answer to spam
Then you can just use an anti spam to reply only to the relevant mail

But now I understand why companies are using form rather than e-mail.
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Old 11-14-2010, 12:51 PM   #73
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Sorry guys ... but yesterday Bookeen Support Team was answering an EMAIL which I sent to "support@bookeen.com" one week ago. Till now I got NO answer to any of my requests using the Bookeen-support-form on their website. !??!
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Old 11-17-2010, 04:05 AM   #74
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Solution for ORIZON - ADE authentication error
I want to inform the community about the very helpful support of the Bookeen Team!
I got an email-reply - after one day only.
Solution for my ADE authentication-problem:
We invite you to connect the device to your computer and then delete the «
.adobe-digital-editions » folder. You can then begin again the procedure to
activate the device with ADE and it should be working.

“.adobe-digital-editions” is a hidden folder. If you cannot see it, please
follow these steps:
- Click on "tools"
- Select "folders options"
- Click on "display"
- Find "hidden files and folders" and select the option that allows these
folders to be seen.
- All the folders will then appear

Thanks again to Bookeen Support Team.
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Old 11-22-2010, 08:12 AM   #75
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firmware upgrade:

- Bookmark support: menu (add/remove, move to bookmark) + shortcut (tap the top right corner)

- “Flashing refresh” option: display refresh flashing effect can be deactivated

- Update contains 7 user manuals: English, French, German, Spanish, Italian, Dutch & Russian.

- Localization: improvements for Italian, Swedish, Norwegian, Czech, Slovak & Turkish

- Bug fix: Current page was sometimes saved as previous page

- Bug fix: Some activation cases
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