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Old 05-31-2010, 03:24 PM   #61
DAW
Edge User
 
walt526 -- thanks for the suggestion, but there is no icon for aiMinesweeper in the Third-party list (my other 5 third party apps DO show up). The list contains only the one (system) version. The message I get when I click the Minesweeper icon in Applications is: "The application ArfulBits aiMinesweeper (process artfulbits.aiMinesweeper) has stopped unexpectedly. Please try again." Only the Force close button is available.
 
Old 05-31-2010, 03:46 PM   #62
DAW
Edge User
 
I am wondering if there is a version difference between the system version and the one I had working before (aiminesweeper.3.2.1.apk). The application info page on the "system" version says version 13. There is no Uninstall button on this screen, and the only Controls button says "Force stop." Doesn't seem to do anything...
 
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Old 05-31-2010, 04:06 PM   #63
robot
Edge User
 
You can do "reset to factory" or manual update, but it will remove all your settings (and other apps).
 
Old 05-31-2010, 04:35 PM   #64
DAW
Edge User
 
Quote:
Originally Posted by robot View Post
You can do "reset to factory" or manual update, but it will remove all your settings (and other apps).
Wow -- a little too extreme for me!
I have my edge tweaked and loaded with stuff now. Maybe I will ask Entourage staff...thanks to all.
 
Old 05-31-2010, 05:06 PM   #65
DAW
Edge User
 
Sorry Boris --forgot to reply to your note:
Quote:
This happened to me with the ES File Explorer. I downloaded and installed the app, then uninstalled it. This then allowed the "built-in" version to resume working (which wasn't actually uninstalled).
I did have the downloaded app and tried installing it, but I got a "could not install app" message. So I can't put in a new app and can't get rid of the system one either.
 
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Old 05-31-2010, 05:42 PM   #66
DAW
Edge User
 
OK -- will do!
 
Old 06-02-2010, 01:26 PM   #67
devseev
Edge User
 
One undocumented feature of the new update (and sorry for repeating if someone has already noted it!) -- the annoying stamp when exporting annotations to PDF is GONE. Now the eDGe can actually be used to sign letters or other documents without introducing unwanted modifications. The OCR in the annotated PDF is still lost, but that's not as big of an issue for me.
 
Old 06-02-2010, 01:40 PM   #68
aidren
Edge User
 
Quote:
One undocumented feature of the new update (and sorry for repeating if someone has already noted it!) -- the annoying stamp when exporting annotations to PDF is GONE.
That's good to know. I haven't exported since the update. Have they put in an option to allow a 'date stamp' if you want one?
 
Old 06-05-2010, 09:40 PM   #69
DAW
Edge User
 
Smile Adventures in Rolling Back and Forth the OS

Hello borisb - just thought I'd let you know what happened with my messed-up Minesweeper. I had several days back and forth with Tech Support. First, they had me roll back to the OS that was in place before the recent Major Update. So I went from COYOTE back to BADGER by running an "update.zip" (special instructions to hold down multiple keys at once, then power button, etc.) That kept my library in place but was supposed to let me get at Minesweeper at the point where it was 3rd party, so I could uninstall it. Didn't work, so I put back COYOTE (by letting the autoupdate do its job). So back to square 1.

But then -- after I turned the edge off, the next day it wouldn't go on again! No blue ball lite up or anything. I thought about it, then removed the battery, waited and put it back in (I treated it like a hung Android phone). That worked and it booted up normally. Minesweeper still not working, of course.

After that I ran another update Tech Support gave me that would take the unit to bare bones, including my library. But before starting it I backed up the library as they suggested (handy app to do that is in the apps group -- I verify it works great!). Then the full install of latest software did its job, and I read back in my library. All I had to set by hand Registration info, my email settings, and PID numbers for Mobipocket and eReader (I use my old ebooks on the LCD side). OK -- success, Minesweeper and all. Tech Support wanted to know the S/N of my battery, though. It isn't supposed to freeze the unit. I am hoping the battery is OK. We will see...
 
Old 06-05-2010, 10:53 PM   #70
cheyennedonna
Edge User
 
Maybe they could include the specific app names in the update info

Including the name of an app they intend to make part of the edge, with a warning to uninstall before updating, might alleviate future problems like that. I had ES File Explorer, but had the newest version already. I did not experience any issues, but my option to uninstall in manage applications disappeared.
 
Old 06-06-2010, 03:40 AM   #71
shark_scott
Edge User
 
Hi,
One thing I just noticed with this update (though it may have been a pre-existing problem), is that when I highlight something in a re-flowed PDF the e-ink side turns off (goes to the "Entourage Logo" that shows up when the machine is off). The LCD screen stays on and the e-ink side restarts, but it's a pain because 1) it takes time for the e-ink side to restart 2) It always restarts a couple of pages prior to where I was; and 3) I can't highlight when I have re-flowed a PDF. Sorry if this isn't the right place to post this, but I couldn't find a place on the website to post bug notices.
 
Old 06-06-2010, 05:28 AM   #72
robot
Edge User
 
shark_scott, all bugs reports must be sent directly to tech support (via tickets or email).
 
Old 06-06-2010, 05:32 PM   #73
Snow
Edge User
 
Shark, please go to www.entourageedge.com/support and submit a ticket. Tech support will be able to help you
 
 


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