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#631 | |
Wizard
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Karma: 4388403
Join Date: Oct 2007
Device: Palm>Ebookman>IPaq>Axim>Cybook>Kndl2>IPAD>Kndl3SO>Voyager>Oasis
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Quote:
I think we have our wires crossed here, or at best we operate from different sets of expectations. When I buy something I look for comments from current users -- both positive and negative. I find real user feedback more interesting than a number of professional reviews. I'll read both and decide which ones are more applicable to me. In this regard, I view our role as one of sharing experiences both positive and negative. I never said, or meant to imply that anyone shouldn't share their positive experiences, and I apologize if I left that impression. In fact, my point is that both positive and negative experiences should be shared and I do think you should share your thoughts. My comment about new users seeing an overly positive view was not intended to be a censure on your comments. It was meant to explain why I also offered negative comments. I feel that hiding any problems that I see would be a sin of omission. If future buyers see the positive and negative and decide to purchase, then its great! I just don't want to feel like I've let someone down because I haven't shared the full range of experiences. And, I would point out that my comments/experiences are not always negative. For example, at one point a potential buyer was waiting for a reader (I think it was an Opus) to arrive at a specific retailer because they thought the purchase experience would be better. It appeared to me that they were going off of some of the customer service complaints that we see here. I pointed out that I had never heard of a problem with Bookeen and order processing. It seems to me that in every case, Bookeen handles orders reliably and quickly. If you have already decided that a Bookeen device is the one for you, then I don't believe there is any reason to forgo purchasing it direct. I hope you will continue to offer your thoughts. I hope you also understand that I am not trying to demean you or denigrate your choices. I am trying to offer potential customers a balanced view. |
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#632 | ||
Wizard
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Karma: 4000000
Join Date: Oct 2008
Location: Paris
Device: Cybooks; Sony PRS-T1
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Quote:
Then again, that's the problem with people saying "I bought a cybook because i've read good thing on mobileread". Maybe it means that overall, customers are happy ? And don't forget, the un-happy ones are always more vocal. Quote:
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#633 | |
Guru
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Karma: 11012
Join Date: Nov 2007
Location: Warsaw, Poland
Device: Bookeen Cybook
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Quote:
That's my goal as well. One explanation to every unbalanced praise. |
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#634 | ||
Connoisseur
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Karma: 358
Join Date: Jul 2009
Device: BeBook 1, Cybook Gen3
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Quote:
If you find other auctions for Cybook Gen3 (this thread isn't really about Opus, which comes with the epub firmware), please feel free to add them -- I can't think of another way to test this market. Richard Last edited by rireed3; 10-25-2009 at 12:00 PM. Reason: parentheses in hope of clarity |
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#635 | |
Wizard
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Karma: 300001
Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
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Quote:
I think that complaints - far from being useless rants and 'venting' - offer potential buyers a better picture of what to expect from a potential purchase and I wish I had had these negative user comments before I purchased my Cybooks. (Yes, I'm pretty much in the "don't buy a Cybook/Opus" faction now. I'd have continued as a staunch supporter if they hadn't gone so far in the wrong direction. If I can help even ONE person avoid buying a Bookeen device, I consider my day complete - what a strange turn of events from when I used to work for NAEB, marketing Cybooks.) And I, for one, will never add a MR poster to my 'ignore' list simply because I don't like what they're saying. ![]() Derek |
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#636 |
Connoisseur
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Karma: 514
Join Date: Mar 2008
Device: Bookeen Cybook
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...
I have a dream that one day software development and marketing are working hand in hand. I have a dream that one day there are regularly Information letters from developers about the status of firmware development. I have a dream that one day firmware updates are offered to everybody and not only for new devices or a selected few customers. I have a dream that one day a certain company stopped ignoring their customers. ... And then I woke up and it was monday again ... ![]() |
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#637 |
Connoisseur
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Karma: 501
Join Date: Mar 2008
Device: CyBook Gen3
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I've been wondering if we've been wrong about this little miscommunication all along.
I mean we've been expecting Monday to be the day that Bookeen delivers what they promised. Monday = Bookeen's Firmware release. And in our experience this has been shown not to be the case. But instead of doubting Bookeen and the Firmware, I suggest we take a look at Monday. Sure today feels like a monday. We had a hard time getting out of bed and felt that usual sting as we half-awake realised that we had 5 days to go. Sure it quaks like a monday. "Hi! how was your weekend?!" as you hold on with both hands to your big mug of coffee. Sure it walks like a monday. That walk-as-slow-as-you-can-you-got-a-whole-week-ahead-of-you walk. But... And this is the thesis I am putting forward for discussion this week... Maybe it ISN'T monday! Maybe poor Bookeen actually have the firmware ready, and are waiting for a REAL monday (instead of one of those fake ones that we seem to have a lot lately) when they can release the firmware. In short... ask yourself: is it really a monday if the firmware isn't released? I think we have not yet fully grasped the depth of the word "soon" in it's deepest, (frenchest?), metaphysical existential meaning. So instead of doubting Bookeen and The Firmware (capital letters seem appropriate now that it has taken on a mythical character) let's doubt ourselves this week. Did we really understand the post on Bookeen's blog? Can a prophecy really be taken that literal, as we have been doing? Lets get some semantic-experts involved as well as, and, i think this is especially important, we need some french language experts to look at the prophecy in it's original language, ie french. Have we misunderstood the prophecy? Is time as we know it, really the time to which the prophecy refers? Last edited by pieter; 10-26-2009 at 06:45 AM. |
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#638 | |
Book worm
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Karma: 260
Join Date: Sep 2009
Location: Netherlands
Device: Sony PRS-600, Cybook Gen3
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Quote:
![]() (Are we still allowed to make fun here? ![]() |
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#639 |
Connoisseur
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Karma: 542
Join Date: Mar 2008
Device: Rocket & Bookeen CyGen 3
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Alternative to Firm Ware
Lacking a CyBook for developing a FirmWare replacement by OpenInkpot - perhaps we should all donate $5 - or send in an obsolete CyBook Gen 3 - so we DO get what we need:
ePub support AND folder support AND (to me important) pagenumber support This way we dont have to throw out the still operational hardware - just because we want some software updates - and pay much more for new hardware http://openinkpot.org/ |
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#640 |
a pthread?? where? where?
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Karma: 30462
Join Date: Mar 2009
Location: Somewhere in EU
Device: Newton MessagePad 2100, and only this
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You won't have ePub + DRM nor Mobi + DRM with OpenInkpot
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#641 |
Member
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Karma: 504
Join Date: Mar 2009
Location: Germany
Device: Bookeen Cybook Gen3, Kindle DX
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I thought about donating one for them, but after reading some of the infomation on their site it looks like they are lacking developers rather than hardware.
Last edited by KernelPanic; 10-26-2009 at 08:30 AM. |
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#642 |
Guru
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 820
Karma: 11012
Join Date: Nov 2007
Location: Warsaw, Poland
Device: Bookeen Cybook
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Yes, Openinkpot developers have Cybooks, but before they can work with them on high level, low-level drivers need to be written, sometimes possibly reverse-engineered to get Linux to boot on a Cybook at all. And OpenInkpot doesn't currently have developers with knowledge in this area.
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#643 |
Connoisseur
![]() ![]() ![]() ![]() ![]() ![]() Posts: 72
Karma: 542
Join Date: Mar 2008
Device: Rocket & Bookeen CyGen 3
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#644 | |
Connoisseur
![]() ![]() ![]() ![]() ![]() ![]() Posts: 72
Karma: 542
Join Date: Mar 2008
Device: Rocket & Bookeen CyGen 3
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Quote:
Too bad I get too confused by the linux-envirionment to grasp what to do to help programming |
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#645 |
Connoisseur
![]() ![]() ![]() ![]() Posts: 85
Karma: 358
Join Date: Jul 2009
Device: BeBook 1, Cybook Gen3
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Not on Olympus' subject, but I have posted a rebuttal to Bookeen on EBookReaders Forum. Bookeen had given a video interview to EBookReaders at the Frankfurt book fair last week, where they stated "in a few weeks" for Gen3 to get Adobe DRM.
Here's my link: http://www.ebookreaderforum.com/foru...ic.php?f=6&t=5 Richard |
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Tags |
quad-posting, whining |
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