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Old 05-27-2016, 04:08 PM   #586
Action609
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I have a kobo N647 and need the default image if possible.

thx
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Old 05-27-2016, 07:26 PM   #587
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Quote:
Originally Posted by uyemehmet View Post
Hello, I have similar problem with my Kobo N647
I bought from ebay ( NY to Turkey ) and honestly I want to repair it to use.
Can anyone send me the SD image or something else to fix it?
Thanks in advance
PM sent in response to the other post.
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Old 05-27-2016, 07:27 PM   #588
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Originally Posted by Action609 View Post
I have a kobo N647 and need the default image if possible.

thx
PM sent.
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Old 05-27-2016, 10:09 PM   #589
Athina10
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Originally Posted by flyboy320 View Post
PM sent.

could I get it too please?
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Old 05-27-2016, 10:46 PM   #590
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PM sent.
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Old 05-28-2016, 03:10 PM   #591
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Quote:
Originally Posted by davidfor View Post
PM sent.
Hello there,

I'm having issues with my kobo ereader. The model is N289 with firmware 1.9.11
I've read these forums extensively and just cannot find the older firmware versions.

Could someone please PM me a link to 1.9.10 ?
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Old 05-29-2016, 01:07 AM   #592
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PM sent. Sorry, I don't know what firmware version is on it. It is probably the factory firmware. But, I haven't heard of any issues with the upgrade after using the
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Old 05-29-2016, 08:18 PM   #593
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Hi. I am experiencing the same problems. Could I please have default image for the kobo N647 please ?. Thank you
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Old 05-29-2016, 08:51 PM   #594
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PM sent.
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Old 05-31-2016, 09:34 AM   #595
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Hi there I am new to this forum, I have a Kobo n647 which appears to have lost all its books. Even the preloaded ones. I can see them when I connect to my laptop, and they are on the SD card.

Is it time for a new reader or is there a repair/mend available?

If the above image is available may I beg an image please and advice on how to load it?

Thanks in advance.
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Old 05-31-2016, 09:36 AM   #596
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Your description sounds like the same problem described here. So, PM sent.
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Old 06-05-2016, 12:27 PM   #597
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Hello! Found this thread because my refurbed N647 is stuck in the same loop "Upgrading firmware...". Is it possible to get the same SD card image and fix this?

This all happened when I installed (what I assume is) the latest Kobo desktop software to setup and sync my device; should I avoid using the desktop software? Is this device too old to be properly synced and used with the Kobo software? Will it just wind up being bricked again? Someone mentioned to me that the device probably had old firmware that needed to be incrementally updated to the latest, and it bricked in the process trying to put a newer version than it was ready for, any merit to that? TIA
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Old 06-05-2016, 09:44 PM   #598
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PM Sent.

For the rest, we can't be sure. As far as I understand it, Kobo is maintaining backward compatibility for the desktop application and the older ereaders. The firmware upgrade done by the desktop application is to download a file and unpack it to the device. The device then processes it when disconnected. As such, unless the application is picking the wrong upgrade package, it should be OK. Kobo devices are designed to upgrade to the latest version after a factory reset, so, skipping versions should be OK.

Also, your upgrade is failing in a different way than that reported at the start of this thread and is the main problem discussed. In that case, the upgrade was installed, but something else is wrong. The device seems to be usable, but there are no books. For your problem, forcing a factory reset using the buttons (I can never remember how for a WiFi) might fix it. But the problem might also be the sign of a failing hardware such as internal SD card.
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Old 06-05-2016, 11:01 PM   #599
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Quote:
Originally Posted by davidfor View Post
PM Sent.

For the rest, we can't be sure. As far as I understand it, Kobo is maintaining backward compatibility for the desktop application and the older ereaders. The firmware upgrade done by the desktop application is to download a file and unpack it to the device. The device then processes it when disconnected. As such, unless the application is picking the wrong upgrade package, it should be OK. Kobo devices are designed to upgrade to the latest version after a factory reset, so, skipping versions should be OK.

Also, your upgrade is failing in a different way than that reported at the start of this thread and is the main problem discussed. In that case, the upgrade was installed, but something else is wrong. The device seems to be usable, but there are no books. For your problem, forcing a factory reset using the buttons (I can never remember how for a WiFi) might fix it. But the problem might also be the sign of a failing hardware such as internal SD card.
Thanks very much for taking the time to do that.

That's good to know; I would hope they would continue to support it, but as I said, mine completely locked up after trying to connect. If I ever get it to work properly, I don't know that I'm going to try to reconnect to the Kobo software.

Today I let it charge all day until the LED turned blue and when we plugged it into our Mac (without Kobo software running), it suddenly popped up and worked. I transferred an epub file to it, but the Kobo doesn't recognize it at all (even after powering off and back on). So, in that respect, it was giving me the same problem of showing no books.

When it was working, I went ahead and did the factory restore through the Settings -> Advanced menu, and now it's magically stuck on "Updating the software..." and won't clear again.

I'm of the opinion that maybe the internal SD is failing.
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Old 06-06-2016, 12:01 AM   #600
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Quote:
Originally Posted by bdlang View Post
Thanks very much for taking the time to do that.

That's good to know; I would hope they would continue to support it, but as I said, mine completely locked up after trying to connect. If I ever get it to work properly, I don't know that I'm going to try to reconnect to the Kobo software.
If you buy books from Kobo and want the syncing features, you have to connect to Kobo somehow. If you are only sideloading books, you don't really need the Kobo software.
Quote:
Today I let it charge all day until the LED turned blue and when we plugged it into our Mac (without Kobo software running), it suddenly popped up and worked. I transferred an epub file to it, but the Kobo doesn't recognize it at all (even after powering off and back on). So, in that respect, it was giving me the same problem of showing no books.

When it was working, I went ahead and did the factory restore through the Settings -> Advanced menu, and now it's magically stuck on "Updating the software..." and won't clear again.

I'm of the opinion that maybe the internal SD is failing.
That does sound like a hardware problem. As you have to open the device to write the image, you may as well change the card a the same time. The new devices can take a larger card and expand the user available space. I'm not sure about the WiFi. A 4GB is probably OK, but bigger might not be recognized.
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