An UPS nightmare: can someone help me? - Page 4

MichelRenaud · 08-09-2011, 07:02 PM

Quote:

Originally Posted by SensualPoet

I greatly admire many things about Amazon but ... they used to use Canada Post to make deliveries and tat was fantastic. Service was quick, reliable and the backup was the parcel was down the street at th local postal rep (like a drug store). If you weren't home during the day, Mon to Fri, when the postman shows up, you could get it until 9 pm around the corner, and even on Saturday or Sunday.

They switched to UPS a year ago but now, since they only deliver Mon to Fri when many of us are at work, its virtually impossible to get a parcel in a timely fashion. It's a nightmare. There is only one good thing about this development: since all I order now are e-books, the electrons arrive through the air in under 560 seconds and I bypass UPS entirely.

Yeah, I found out the last time I ordered from Amazon.ca (been a quiet year, order-wise.) I've been thinking of writing a complaint about their use of UPS, since after several bad experiences I really hesitate before ordering from a company that ships through them.

Not that FedEx can be as problematic. Purolator were a bit better - they have outlets throughout the city, so I don't have to drive all across the city to wait in line to get my stuff.

Canada Post = great.

BrowseTheStacks · 08-09-2011, 10:08 PM

Am i the onlyone who thinks the real problem is the OP trying to buy from Mali a product not sold to Mali. Daisey chain shipping a item half way around the world through third partys and puppet buyers is just asking for things to go wrong.

Willber G · 08-10-2011, 08:04 AM

Quote:

Originally Posted by BrowseTheStacks

Am i the onlyone who thinks the real problem is the OP trying to buy from Mali a product not sold to Mali. Daisey chain shipping a item half way around the world through third partys and puppet buyers is just asking for things to go wrong.

Although he has had 9 months to get over the ordeal!

koland · 08-11-2011, 01:40 PM

Quote:

Originally Posted by EmilyGoodall

chills run up my spine and I break out into a cold sweat whenever a shipper tells me that they only ship UPS. UPS has serious fundamental problems - probably good news for their competitors. For example, just this week, my shipper was forced to call UPS on 4 separate occasions attempting to get them to associate the correct shipping address with the package. Each time, the person at UPS re-entered the wrong shipping address information - even when the address information was phonetically spelled out to the UPS clerk. This same thing happened last year and I ended up having to go down to the depot and pick the package up (not as easy as it sounds in my neck of the woods).

Whenever possible, avoid UPS and save yourself a bundle of headaches.

Here, I LOVE UPS. Second choice is FEDEX, but only for overnight/2nd day.

Fedex ground is a nightmare, leaving packages at houses all over town (tossed on doorsteps) that are nowhere near here. Few are worse (then again, it isn't really Fedex, just their label on a really bad contractor which used to be it's own ground service -- they haven't changed a bit since then and are just as bad as always).

Right now, I have a package from Amazon that was to be delivered here on Monday - still not here and it says (4 times) that it was checked out of Atlanta last week (Fedex Ground). I suspect I'll never see it and will have to file with Amazon on it soon.

pidgeon92 · 08-11-2011, 05:13 PM

I, too, vastly prefer UPS service here in the Chicago area. Two weeks ago my birthday present shipped overnight via FedEx showed the tracking number as delivered, and when I called FedEx I was told my package was put on the table in the foyer. As I live in a house, and don't have a foyer, and the contents of the package was perishable, I was rather unhappy.

JSWolf · 08-11-2011, 05:16 PM

Quote:

Originally Posted by pidgeon92

I, too, vastly prefer UPS service here in the Chicago area. Two weeks ago my birthday present shipped overnight via FedEx showed the tracking number as delivered, and when I called FedEx I was told my package was put on the table in the foyer. As I live in a house, and don't have a foyer, and the contents of the package was perishable, I was rather unhappy.

So what happened from there?

pidgeon92 · 08-11-2011, 11:06 PM

Quote:

Originally Posted by JSWolf

So what happened from there?

Ah. The bum brought it about 2 hours later. No sorry, no nothing. I don't think I ever heard him speak.

JSWolf · 08-12-2011, 05:12 PM

Quote:

Originally Posted by pidgeon92

Ah. The bum brought it about 2 hours later. No sorry, no nothing. I don't think I ever heard him speak.

At least you got it. I would have called and asked for a supervisor and told him/her were to get off.

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08-09-2011, 10:08 PM	#47
BrowseTheStacks BrowseTheStacks Posts: 127 Karma: 24316 Join Date: Dec 2010 Location: Tampa FL Device: Kindle 3 3G + WI-FI	Am i the onlyone who thinks the real problem is the OP trying to buy from Mali a product not sold to Mali. Daisey chain shipping a item half way around the world through third partys and puppet buyers is just asking for things to go wrong.

08-11-2011, 05:13 PM	#50
pidgeon92 Wizard Posts: 3,144 Karma: 8426142 Join Date: Jun 2008 Location: Chicago, IL Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD	I, too, vastly prefer UPS service here in the Chicago area. Two weeks ago my birthday present shipped overnight via FedEx showed the tracking number as delivered, and when I called FedEx I was told my package was put on the table in the foyer. As I live in a house, and don't have a foyer, and the contents of the package was perishable, I was rather unhappy.

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